United States, Canada, Mexico, Latin America
I really feel like, from top to bottom, we're known by Wildix. We're appreciated by Wildix, and they want to see us grow as much as we do. It's really what a partnership should be like, and I've never experienced that with another manufacturer.
The Wildix partner strategy is really effective because it allows an organization that is used to installing on-premise equipment to slide right into this hosted option without changing their model other than the way that they sell it. There's also the ability to enhance the value of your organization quite a bit because you're moving from a contractor to a service provider, and that does wonders for the valuation and long-term stability of the company.
We still learn about a new feature every day. There's still so much that's in the package. Just having so many tools in one license is pretty powerful, since I don't need 13 SKUs or 13 different licenses to make something happen from an innovation standpoint.
If you want it, Wildix can do it. That was also a big selling point to us: it's a true turnkey solution. We can spin up a customer in just a few hours and get them rockin' and rollin'.
[Wildix] has given us a really sophisticated product that fits our market extremely well. Now, we've got something to show every single person in this province. There are very few businesses that won’t benefit from the product.
A lot of clients are migrating to Wildix for security purposes — and for, of course, the advanced features. And it’s a simple migration for our clients because we’re still the vendor supporting them, equipment- and dial tone-wise... With Wildix, our clients can remain our clients: we program, we bill, and it’s all within our control.
I’m not losing my clients, because I now can transition them to the Wildix solutions, and because we are still their vendor that they know and trust, and will take care of them no matter what.
We were finding the PBX system we were previously offering was limiting what we could do for our clients. Mainly, the issues were slow development that was not partner-driven, lack of configuration flexibility, and a non-partner friendly ecosystem.
The days of having an onsite PBX or hardware are slowly coming to an end, and Wildix has provided a product that will help us stay relevant. [...] I've never seen a system in the past that does what Wildix will do. Now, it's the only product we're dealing with.
In 2017, we saw the market growing and changing, from on-premise to cloud. So we took it upon ourselves to do that too.
We liked it because I come from a technical background and so being able to spin up hardware without having to literally log into every single piece of hardware to set something up saves labor. It makes it easier for clients that we have that are around the country to ship them out a new piece of equipment and they can just plug it in. And it just works, right out of the box.
Yeah, off the top of my head, I would say probably a 20% increase in revenue, just switching to Wildix.
The Wildix platform has far more capabilities, much easier to implement, and it brings a lot of different applications together that other competitors simply cannot do. I didn’t have many problems with the previous product, but it was falling behind in terms of the applications that can be addressed in today’s modern business environment, especially selling in the San Francisco and the Silicon Valley areas.