Your Complete Retail Communication Solution
Boost in-store sales with push-to-talk headsets powered by a robust cloud-hosted retail communication system
Jump ahead of in-store problems and your competition
Connect retail assistants and increase customer conversions
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x-hoppers is more than wireless communication headsets
It’s a complete retail communication solution built to engage customers, track store interests and increase customer loyalty. Combining complete digital communications, QR code call points and wireless headsets, x-hoppers is the springboard that propels your store into the future of retail.
Team communication headsets and retail communication software together put the full power of UCaaS directly in your store. Only with x-hoppers.
See x-hoppers in action
It’s all possible thanks to the combination of:
One unified voice channel for retail communication devices
With x-hoppers, each store associate gets a wireless communication headset that links them to a single, always-on channel. When other staff need assistance with customers, have a question or want to make an announcement, it instantly goes through to all other clerks on the secure voice line.
QR code call points to facilitate customer inquiries
No more unsanitary, hard-to-find call points: x-hoppers makes calling a store associate as simple as scanning a printed QR code. Once the customer scans a printed code with their smartphone, the x-hoppers system issues an alert that someone in that department needs assistance. That ensures it’s always a cinch to meet customer expectations and earn their loyalty. You can also add QR codes to SELs so that customers can rapidly find information, book a delivery or even view explainer videos, depending on your needs.
Big data collection for predictive analytics
Why should analyzing shopper trends be available only for e-commerce? Thanks to the QR code call system in x-hoppers, your store can track customer interest and engagement right in your physical shop. The system tracks and logs every scan to build big data on how your customers are interacting with product lineups and more — all as you conduct business as usual.
Cloud hosting for a fully secure SaaS retail solution
Keep all your in-store conversations completely private and fully secure in the cloud. Through a private DECT channel for talking via headsets and a hosted service for your retail communication software, x-hoppers enforces top-quality security at all points during in-store communications. That makes running your shop that much safer, simpler and cost-effective.
x-hoppers for Holland & Barrett: a winning choice
common retail issues
x-hoppers at your store means:
only with x-hoppers