Communication that is good for Your business
Wildix Unified Communications & Collaboration solution ensures the best user experience by providing you with one single web interface to manage internal & external communication across multiple channels including:
- Unifying communication tasks allows you to streamline daily operations, boost workplace productivity, increase employee engagement and improve the customer service.
- Unified Communications optimize the business processes, reduce travel costs, with the use of videoconference, and – due to the mobility feature – ensure the availability of employees anytime, anyplace.
Real-time communication with internal and external users: audio and video calls, conferencing, desktop sharing, corporate chat.
Online access on any device to shared phonebooks & presence information: PC, desk phones, DECT handsets, mobile devices.
Entirely web-based and intuitive collaboration interface available in the browser, no end-user training necessary.
Integration with Software & Applications
Communications-Enabled Business Processes: Wildix Unified Communications solutions enter the business processes to enhance the workplace efficiency and improve the productivity of your team.
Wildix Unified Communications solution integrates with the software and applications used in the company (CRM, ERP) to ensure the robust and reliable infrastructure, easy to set up and to manage.
Bring Your Own Device: BYOD
Bring Your Own Device: Wildix solution is ready for the implementation of the BYOD strategy. Your employees can access the Unified Communications services from their personally owned smartphones and tablets.
Call traffic analysis: MONITORING & REPORTING
Without control and analysis there is no strategy. Wildix offers you real-time call activity monitoring tools and SLA metrics.