Forensics Engineers Work Remotely with Greater Efficiency
Knott Laboratory modernizes their communications and workplace operations with complete VoIP functionality
Serving as consultants on thousands of accidents and deadly incidents, Knott Laboratory investigates incidents and recreates them as fully realistic computer animations made in accordance with the United States Federal Court system. Some of their high profile cases include the Air France 447 crash, the Kansas City Power & Light power plant explosion and Princess Diana’s fatal car accident.
As a forensic consultancy firm with a wide variety of clients, Knott Laboratory regularly has engineers and other staff members outside of the office to meet with clients or survey accident scenes. Although the plain-old telephone system previously used at Knott Laboratory served the company well in the office, leadership soon questioned its overall utility in comparison to newer systems on the market, especially with respect to enabling better communication outside the main workplace. Knott Laboratory executive case manager Kelly Peppard explained: