Hazardous area LED Lighting manufacturer improves its productivity thanks to Wildix Unified Communications Solution
Global technology leader Raytec saves over £12,000 a year through streamlined collaboration and call capabilities
Through business continuity measures and improvements to external communications, a world-renowned industrial manufacturer saw significant quantifiable savings in their yearly budget. This came almost entirely thanks to simplifying operations, communications and overall collaboration with an improved Unified Communications platform.
“Before Wildix, we were using an Avaya system, but the global pandemic had urged us to look for an alternative communications solution, as the existing platform was rather limited and could not provide us with the required remote working functionality, we really needed the flexibility to transfer calls to people not in the office. During ‘the first wave’ we managed to get our workforce working from home but it was basically through their mobile phones only. If somebody called and wanted to speak to the employee who was working from home, we had to give them a mobile phone number or to ask them to communicate via email. That wasn’t very professional”, said Mark Gibson, Networks and Technical Support Engineer at Raytec.