Connect Every Office and Never Miss a Lead
Transform Your Real Estate Agency With Wildix
Modern clients expect immediate answers and professional communication at every step of the buying or selling process.
Wildix’s cloud-based communication tools for real estate agencies keep your agency connected, ensures leads can reach you 24/7 with AI call handling, and enables complete mobility from desk to property viewing to home office.
Get in touch with Wildix
Connect Your Agents and Offices with Wildix
Mobile-Ready Communication for On‑the‑Go Agents
Intelligent AI communication solutions and seamless workflows to respond instantly and close deals faster
Unite Multiple Offices and Mobile Agents
Fragmented communication across teams creates real problems for real estate agencies. As a result, missed opportunities and inconsistent client service become the norm. Wildix’s unified communications for real estate connects every team member through one real-time cloud-based platform that works on any device. Whether agents are at their desk or moving between viewings, they can communicate and coordinate instantly. Integrated workflows prevent things from slipping through the cracks, while mobile-first design maintains connectivity wherever work happens. Silos disappear, response times shrink and every client enquiry receives professional handling.
Capture Every Lead and Conversation Detail
Slow follow-ups, negative reviews and lost commissions often stem from missed calls and lost information. By automatically capturing every interaction across voice, chat, WhatsApp and SMS, Wildix removes these pain points. Call transcription and intelligent logging mean agents always have the complete context they need to move deals forward efficiently. Therefore, no lead goes unanswered and client details stay intact. The entire team accesses the full communication history in real time. Phone systems for estate agents transform this visibility into faster conversions and consistently professional service throughout the client journey.
Stay Available When Your Team Can't Be
Buyers and sellers expect immediate responses, yet agents can’t always answer when viewings run over, office hours end or multiple clients need attention simultaneously. Wilma AI handles incoming calls and chats round the clock, fielding property questions, verifying availability, scheduling appointments and conversing in multiple languages. When something requires immediate human attention, the system escalates it to available agents with AI-generated summaries providing full context. Leads that would otherwise vanish get captured and the responsive service clients demand stays consistent.
Simplify Communication Across Your Entire Tech Stack
CRM software, property portals, email systems, phone lines, messaging apps: estate agents routinely navigate this sprawl, which creates inefficiency and information gaps. Wildix brings your existing tools together into one centralized platform while syncing with leading CRM and property management systems. This means fewer logins, less admin work and better visibility across your team. And, built-in redundancy keeps your agency running smoothly during busy periods, system outages or unexpected problems, maintaining consistent service and productivity.
Integrated Real Estate Unified Communications Suite
Perfect for Small Real Estate Offices and Multi-Branch Agencies
Real-time team coordination: Agents, admin staff and management collaborate instantly across all locations
Multi-channel client communication: Clients connect via phone, WhatsApp, SMS and web chat without switching platforms
Complete agent mobility: Mobile apps and eSIM support keep teams connected from the office, property viewings and home office
24/7 AI call handling: Wilma AI manages enquiries, booking requests and common questions, escalating to agents when needed
Full hardware flexibility: Works with desk phones, softphones, headsets and existing telephony infrastructure
Professional outbound calling: Secure external calls from personal devices with agency-controlled caller ID
CRM integration: Works seamlessly with leading property management and CRM systems for streamlined operations
Smart lead routing: Enquiries route instantly to the right agent based on availability, specialty or location
Enterprise security: Cloud architecture with SSO, GDPR compliance and end-to-end encryption
Real estate-proven: Deployed in agencies with measurable improvements in response times and conversion rates
Full hardware flexibility: Works with desk phones, softphones, headsets and existing telephony infrastructure
Real estate-proven: Deployed in agencies with measurable improvements in response times and conversion rates
Cloud-based communication tools for real estate agencies delivering unified communications that scale with your business.
What Our Customers Say
John German Estate Agents
“Wildix has really given us the flexibility we were looking for: Collaboration 7 is Wildix’s number one feature for us. It is so much easier now to take and transfer calls between all agents, you can use it on your laptop, tablet or mobile – productivity is no longer tied to our premises or office desk. The Wildix Mobile App is constantly on demand among those Employees who are out for external appointments.”
Elaine Chamberlain
Operations Director at John German Estate Agents
Andrew Craig Estate & Letting Agents
“Thanks to the Wildix system, and the way the team of PBIT set up the telephony infrastructure for us, I estimate that we have increased our operations efficiency by around 20%. We are now able to work regardless of our location or device, save an enormous amount of time for our IT Department and save time for our staff as they don’t need to commute. Thanks to new regulations and hybrid ways of working, they can be as productive from home as from the office.”
Andrew Craig
Owner at Andrew Craig Estate & Letting Agents
See How Users Rate us on Gartner Peer Insights
Frequently Asked Questions
What is a real estate communication system?
A real estate communication system is a unified platform that connects all agency staff for real-time messaging, lead management and instant coordination. It streamlines operations, stops enquiries from slipping through and delivers professional client service across multiple offices, mobile agents and administrative teams.
Can agents use their personal mobile phones for work calls?
Yes. Unified communications for real estate lets agents make and receive business calls from personal devices while keeping numbers completely separate. You get professional caller ID, call recording and agency control without needing separate work phones or SIM cards.
How do multi-branch agencies keep teams coordinated?
Phone systems for estate agents with unified communications connect all offices, remote workers and mobile agents on one platform. Teams can instant message, transfer calls, share property details and coordinate viewings in real-time, removing the silos that cause missed opportunities and duplicate work.
What happens to calls when agents are viewing properties?
Mobile-first systems ensure agents stay connected during viewings. Calls automatically route to available team members, or AI handles initial enquiries and books follow-up appointments. Agents can also use mobile apps to check messages, return calls and update colleagues without heading back to the office.
Do I need to replace existing desk phones to upgrade?
No. Modern cloud-based communication tools work with existing hardware and mobile devices.
You can transition gradually without major upfront investment while gaining advanced features like CRM integration and AI call handling.
You can transition gradually without major upfront investment while gaining advanced features like CRM integration and AI call handling.
How quickly can Wildix be deployed?
Wildix operates entirely in the cloud with fast deployment and zero disruption to daily operations. Real estate agencies can have their teams connected and communicating within hours, with full flexibility to use existing desk phones, softphones or mobile devices as needed.
Ready to Transform Your Real Estate Communication? Let's talk
Replace disconnected communication with unified communications for real estate that keeps your entire agency synchronized, cuts down on admin work and gets every lead to the right agent straight away.
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