Overhaul Outdated Automotive Communications Solutions
Shift Your Communications into a Higher Gear With Wildix
In a modern environment where automotive sales rely on quick response times and regular communication, your communications solutions need to keep up.
Wildix keeps you sales-ready, ensures customers can contact you 24/7 and provides optimal mobility between the office and showrooms.
Get in touch with Wildix
Connect Your Dealership with Wildix
Streamlined Automotive Communication From Inquiry to Ownership
AI, integrations and automation to boost sales and build relationships
Connect the office and showroom
Customers, staff, and multiple locations need seamless communication to drive sales and deliver great customer service. That’s why Wildix unites your dealership through a browser-based and mobile-ready communication solution that’s easy to deploy and works flawlessly across any device. Whether in the showroom, service bay, parts department, or out with mobile technicians, your team has instant access to messaging, video calls, automated SMS reminders, and integrated telephony from one unified system. With AI-powered call routing and real-time connectivity, you can eliminate departmental silos, reduce customer wait times and boost revenue from anywhere.
Eliminate data loss
Lost customer data from damaged phones or departed staff can cost dealerships thousands in missed follow-ups and lost sales opportunities. Wildix eliminates this issue as the platform seamlessly integrates with 200+ CRM solutions (including Salesforce), automatically capturing and logging every customer interaction without any manual input required. When calls come in, Wildix populates your CRM with call details, customer information, conversation summaries and next steps. This means your sales team always has accurate, up-to-date customer histories at their fingertips, allowing them to prioritize hot leads, follow up on opportunities and never miss a potential sale due to incomplete or missing information.
No missed opportunities
Transform your dealership operations with AI that takes care of routine tasks without human intervention. Whether it’s out of hours or during your busiest periods, our agentic AI teammate can answer calls 24/7, ensuring no potential customer ever gets a busy signal or voicemail. Wildix’s AI companion doesn’t just take messages; it also actively updates your CRM and instantly alerts the relevant team members about urgent inquiries or hot leads. Additionally, smart call routing automatically directs customers to the right department based on their needs. This means every customer gets expert assistance immediately while your team stays informed about every opportunity, even when they’re busy with other customers on the lot.
Connect remote teams
Using cloud-based infrastructure and hybrid technology (including PBX hardware and VoIP devices), Wildix delivers a reliable solution that requires minimal setup and no downloads, meaning it can be readily available across multiple dealership sites and corporate headquarters within hours, not weeks. All essential communication features are unified within one platform, providing the flexibility to support both digital and traditional communication needs. The Wildix system is designed for maximum uptime, complete redundancy and seamless failover capabilities, ensuring that your dealership operations remain connected and robust even during the most challenging situations.
All-in-One Platform
Real-time, unified voice, video and messaging for automotive professionals
Voice, video and text from a single platform
Software built around real-time coordination
Emergency help button
Conforms to ISO 27000 and GDPR
Solutions include hardware and external phone calls
Automated admin
Actively used by automotive dealerships in the UK
End-to-end encryption
Full remote mobility
Calls answered 24/7 with agentic AI
What Our Customers Say
Northside Truck and Van
Since the implementation of Wildix, we have been able to increase our volume of phone calls by about 10%. Over the last year, the amount of missed calls dropped from 25% to 8%, increasing how many calls we can deal with through the trade center, which increases revenue and customer retention.
Piotr Brylinski
Trade Parts Manager at Northside Truck and Van
Long‑Lewis Automotive Group
The ability to call directly from dealership to dealership has saved us so much time. Wildix has been a game-changer for our operations.
Amy Lovelace
Customer and Community Relations Director at Long‑Lewis Automotive Group
See How Users Rate us on Gartner Peer Insights
Frequently Asked Questions
Can Wildix integrate with my existing CRM and dealership management system?
Yes, Wildix seamlessly integrates with 200+ CRM solutions, including Salesforce, plus automotive-specific systems like Audev CarIT, AutoVu and CarQall. All customer interactions and details are automatically logged, ensuring your sales and service teams always have complete customer histories without manual data entry.
How quickly can Wildix be set up across multiple dealership locations?
Our browser-based system requires no software installations or downloads and can be deployed rapidly across all your locations. Most dealerships are up and running within days, not weeks. The system works on any device, so your existing computers and mobile devices are ready to go immediately.
What happens to our phone system if our internet goes down?
Wildix supports hybrid deployments that can guarantee you automatic failover and continuity of your services.
Is the system secure enough to handle sensitive customer financial information?
Wildix meets ISO 27000 and GDPR compliance standards with end-to-end encryption for all communications. Customer financing discussions, trade-in negotiations and personal information shared during calls are fully protected, giving you and your customers peace of mind during sensitive transactions.
How does Wildix help during busy sales events or seasonal rushes?
Wildix’s agentic AI can automatically handle high call demand during peak periods, such as end-of-year sales or new model launches. The agentic AI teammate can answer calls to automatically manage increased call volume, while smart routing ensures customers reach available staff quickly. You’ll never lose a hot lead because lines are busy or staff are overwhelmed.
What if we have multiple franchise locations? Can Wildix connect them all?
Wildix easily connects multiple dealership locations under one unified system. You can transfer calls between sites, share customer information across locations and maintain consistent communication standards, all while each site maintains its local identity and phone numbers.
Ready to Upgrade Your Business Communications? Let's talk
Transform scattered communication into a unified system that links departments, automates low-value admin and routes calls intelligently.
Get in touch with Wildix
