The set of Wildix features has really impressed us, we have never dealt with a manufacturer who offers an “all- in one” product, proprietary desk phones, DECT handsets, call recording and reporting, conferencing and CTI software from a single Vendor, with great commercials.
Understanding that each business has different requirements when it comes to communications, Arrow Comms LTD, the Business Telephone Systems & Cloud Telephony Specialist from Newcastle upon Tyne, designs its philosophy around the individual requirements of every Customer, ensuring that the offered services are best of breed and correspond to the latest trends in the UC&C Industry and, most importantly, satisfy needs of the Arrow Comms Customers.
Arrow Comms vs Wildix Partnership started with a series of web demos that opened up the way to the personal meetings with the Wildix UK Team who gave a complete introduction to the Wildix solution and demonstrated the real advantages the Wildix technology embodies itself. “After having a tentative call with the Wildix UK Team who sounded so passionate about the product, we agreed to have a personal demonstration which subsequently convinced us to move forward with Wildix. We saw immediately how this product is a game-changer”– said Paul Clark, Director at Arrow Comms Ltd.
We have asked Mr Clark to compare Wildix to the Vendors of the similar profile and he stated:
“With the Wildix Product the standard and the more advanced features really allow users to immediately become more productive, with collaboration for instance a user can make and take calls, listen to business voicemails, see the availability of colleagues from multiple devices – a Wildix desk-phone, a personal iPad or simply a laptop – no headset or additional devices, simply using the speaker and the microphone.
You can do similar things with some other Vendors although from my own experience, all of these features are bolt on products or services from third parties making the whole user experience less than smooth.
Just to sum up the comparison, I would say – all the Wildix products perform perfectly, out of the box making the user experience simple and effective”.
Arrow Comms Ltd is relatively new to the Wildix Blue Ecosystem, but already now Mr Clark and his Team can see an increasing conversion ratio thanks to the Wildix Solution.
“From someone new contacting us for a general inquiry or a referral from a Client, we are converting these opportunities much quicker and much easier due to the demos we are doing ourselves now and the demos the guys from Wildix UK are doing.
Wildix makes my job easier and from a commercial perspective this Solution is easy to use, deploy and sell.
From an engineering perspective my Team finds it really easy to deploy Wildix as an installation which may take 2-3 days with a traditional PBX can be carried out in a day with Wildix, and time is money, as you know”- Paul Clark.