Wildix has been named Vendor Innovation of the Year at the prestigious Comms Business Awards 2026. The award recognises a standout collaborative solution developed alongside RoboReception and Focus Group to solve critical operational challenges in the healthcare sector.
The winning project brought together the three organisations to address day-to-day operational hurdles faced by dental practices.
By pairing Wildix’s communication technology with RoboReception’s specialised software and Focus Group’s delivery and implementation expertise, the team built a scalable solution that is already delivering tangible outcomes for healthcare providers and their patients.
Driven by Collaboration and Practical Outcomes
The recognition highlights an approach to technology where real business needs come first. Rather than introducing technology for its own sake, the project focused on turning complex, sector-specific operational requirements into practical tools with measurable value.
This award means a great deal because it recognises something we strongly believe in: innovation is only meaningful when it solves real business challenges and delivers measurable outcomes. This project is a great example of what can be achieved when different areas of expertise come together with a shared vision.
Rob Loakes
Country Manager, Wildix UK & Ireland
Powering the Channel Ecosystem
This achievement reflects Wildix’s 100% channel-first strategy. By working directly alongside dedicated partners, Wildix combines its core platform capabilities with the industry-specific knowledge and customer insights of its ecosystem:
- Targeted Solutions: Solving true operational pain points in demanding sectors like healthcare.
- Cross-Industry Expertise: Fusing platform capabilities, specialised software, and local service delivery.
- Measurable Results: Focus on deployment efficiency and improved patient experiences.
Wildix extends a big thank you to RoboReception and Focus Group for their dedication and collaboration throughout this project. This recognition belongs to everyone involved in turning an everyday healthcare challenge into an award-winning solution.