Wildix celebrates Partner‑built AI Solutions in first Wilma AI Contest

3 December 2025
News INT

Press release

Wilma AI reveals MSPs as the new architects of intelligent, vertical‑specific business solutions

Tallinn, Estonia, December 3 — Wildix, a global leader in AI‑powered business communication solutions, today announced the finalists and winners of its first edition of the Wilma AI Contest, a partner-driven initiative held during its regional Partner Days across key global markets.

The contest invited Wildix partners to design and present AI‑powered solutions using Wilma AI, the company’s agentic AI layer embedded across its portfolio, demonstrating how MSPs are evolving into trusted builders of AI‑driven, industry-specific solutions designed to solve clearly defined operational challenges.

The contest showcased how artificial intelligence can move beyond experimentation into practical application, transforming daily business operations through automation, workflow optimization and enhanced customer experiences. Partners developed solutions using voicebots, chatbots, virtual assistants and intelligent automation frameworks that address concrete challenges across industries, without requiring technical or coding expertise.

Driving meaningful AI impact starts with making sure our partners are equipped, confident and continuously upskilled to lead that change. As a 100% channel-only company, our role is to give MSPs the tools, knowledge and structure to become the trusted AI experts in their local markets. Wilma AI and initiatives like this contest show how education and enablement translate directly into intelligent solutions that solve real business challenges.

Jason Uslan

CCO, Wildix

The winning solutions demonstrate how Wildix partners are translating AI enablement into practical, industry-specific applications tailored to the realities of their customers.

Winners and Finalists of the Wilma AI Contest by Region

North America

Democratising AI for public transport services.

The voice assistant was designed to support elderly and people with disabilities in managing public transport services, from ride scheduling and cancellations to real‑time changes. By removing complex digital barriers, DelGOBot reduces waiting times and empowers users with easier, more dignified access to essential mobility services. Powered by Wilma AI, it demonstrates how advanced automation can be democratised, enabling even non‑technical teams to deploy intelligent voice solutions that improve both citizen experience and operational continuity at scale.

Chrysalis Tech Group: AI sales and support chatbot that qualifies website visitors and accelerates lead conversion through automated conversational workflows.

Business Telecommunication Systems: Multilingual AI voicebot enabling real-time customer interaction across languages to improve accessibility and response efficiency.

United Kingdom

Empowering Small Businesses to Focus on What They Do Best

A Wildix MSP with no prior technical or development experience created Dagger AI to support SoHo businesses, particularly tattoo studios. The solution automatically manages call scheduling and reminders, design support and social media assistance, allowing creators to focus on their craft while improving operational efficiency. Early deployments show businesses reclaiming up to 60 hours per month previously spent on administrative tasks, improving responsiveness, organisation and customer engagement. For an artist charging £75/hour, that’s over £4,500 monthly (about £55,000 a year), while Dagger also boosts marketing and scales across multiple industries.

Crushed Ice: 24/7 AI receptionist that automates call handling and provides actionable insights to human agents.

Anywhere Cloud: AI‑powered concierge system that streamlines guest requests and communication for golf club operations.

DACH and International

Redefining the Dining Experience Through Intelligent Service

ChatGourmet AI personalizes menu recommendations, automates ordering, and accelerates service, turning every meal into a smooth, stress-free experience for both guests and staff.

ATTComputer B.V: Wilma AI solution for intelligent call routing and automated appointment scheduling.

FOPPEX LTD: Multilingual AI solution for sales and support, automating inquiries and order processing.

Spain

Enhancing care through voice-driven intelligence

The solution enhances care facilities by streamlining documentation, improving staff coordination and providing residents with faster access to information.

Voz IP Consulting: Agentic AI for logistics and transportation with chat and voice interaction.

Digitel: Clinic call handling automation that frees staff from repetitive tasks.

France

AI that humanizes efficiency

By automating routine calls and capturing critical information, the solution elevates customer service while freeing employees to focus on higher-value client interactions.

Prestige IT: AI‑enabled telephony system optimizing customer communication for vineyard operations.

Kiwi: Voicebot and chatbot solution automating student inquiries and appointment scheduling.

Italy

Turning chaos into clarity in property management

Segnal.ai supports property management by automatically identifying, logging, and managing recurring issues, improving resident satisfaction, operational efficiency and trust in local management.

UNIT: Transit AI provides real-time voice assistance for public transport.

Telefoniaesicurezza: AI concierge system automating guest requests for enhanced hospitality service delivery.

Empowering Partners and the Impact of No‑Code AI

The Wilma AI Contest highlighted how no‑code AI technology accelerates the development and deployment of intelligent solutions, allowing partners to move from concept to implementation in a matter of weeks. By minimizing technical complexity, Wilma AI supports faster innovation and broader adoption across customer environments, without compromising on security. Its architecture ensures a clear separation between the AI model and customer data, preserving data control, privacy and compliance while delivering real operational impact.

DelGOBot was created in response to very real feedback from our client who could not keep up with their call center's call volume, which ultimately resulted in not being able to deliver the public transportation that their citizens rely on for food and medicine. Seeing elderly and disabled users confidently manage their journeys through simple voice interaction has been incredibly rewarding. With Wilma AI, we were able to deliver a solution that is intuitive, reliable and genuinely improves day-to-day independence, without requiring deep technical expertise on our side.

Mike Bubernack

ET&T

Through the contest, Wildix reinforced its commitment to partner‑led innovation and local market enablement, positioning Wilma AI as a practical tool for building accessible, measurable and industry-relevant AI solutions.

About Wildix:

Wildix is a global UCaaS provider dedicated to redefining business communication. With a suite of AI-driven tools and a steadfast channel-first philosophy, Wildix empowers partners to deliver secure, scalable, and outcome-focused solutions in every market. The company is the only European vendor recognized in Gartner’s Magic Quadrant for UCaaS, Worldwide.

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