Salesforce

Description

 

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Who is Salesforce?

Salesforce is an innovative company behind the world’s #1 CRM solution. The software is cloud-based, it permits to access to past customer interactions, and even identify new sales opportunities by analyzing your best customers’ purchase histories.
 
 

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Who is Mirage?

Mirage Computer, founded in 1995, is an innovative provider of tools for developers and computer telephony applications.

  • More than 3500 customers in over 75 countries
  • Salesforce ISV Partner

 

CTI Data Connector for Salesforce

 
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Easy to use telephony application based on Salesforce latest technology Open CTI

  • Native Browser computer telephony integration (CTI) in Salesforce
  • Outgoing and incoming calls
  • Automatically saves call Information as an activity
  • Call history list with quick access to recent phone calls
  • Works with Sales and Service Cloud, person accounts
  • Call history list with previous and missed calls
  • Caller identification from salesforce.com accounts, contacts and leads
  • Type in a phone note which is automatically saved – including the information about call duration, call type (incoming / outgoing call), call result, call start and end time
  • Runs on Terminal Server / Citrix, Windows 10, Internet Explorer, Firefox, and Chrome
  • Integrates using Wildix TAPI (TSP) driver

 
 

More about:

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