The emphasis of the Summit, it was noted, was market updates and how Wildix Partners may best take advantage of overall industry changes.
Headlining the Summit was Steve Osler, Dimitri Osler (Wildix CTO), Emiliano Tomasoni (Wildix CMO), Alberto Benigno (Wildix CSO) and Elena Kornilova (Wildix Technical Communication Manager). The event also featured a number of guest speakers from outside the Wildix organization, including Dominic Black (Director of Research at the Cavell Group) and Julie Thomas (CEO of ValueSelling).
The Summit also saw the unveiling of several new additions to Wildix’s portfolio of value-adding communications solutions.
First among these was x-bees, a platform for routing all business communications — including VoIP calls, chats, video calls and more — into a single in-browser interface in order to streamline collaboration and improve lead management procedures.
In hardware, Wildix announced DuoLED Bluetooth, a fully wireless version of the previous headset. Equipped with a microphone, status-indicator lights and two comfortably padded earphones, the device will be available for sale in Q1 of 2021.
Also featured was x-caracal, Wildix’s solution for tracking leads and customers throughout the sales process. Much like an ACD stats tool, x-caracal monitors company communications with external leads, allowing for internal awareness of what elements in the sales funnel function smoothly and what can be improved. x-caracal is set to become available in Q1 of 2021.
Significantly, Wildix also unveiled Wizywebinar, the company’s all-in-one solution for creating, hosting and inviting potential customers to webinars. Wizywebinar is planned to release in Q1 of 2021, launching with full integration with Wizyconf station.
Closing out the event, Wildix listed its top 11 performers for the 2020 year, while also announcing that the company will expand its rewards program to further incentivize high rates of monthly recurring revenue in the coming year.