Web CRM One 2.0 is a web-based easy-to-use solution that helps you in the customer relationship management (orders, quotations, analysis, promotions, customer service and much more), thanks to the Superquery technology.
- It’s a web application: you can access the up-to-date information about customers and products any place and any time
- Geointelligence: you can locate one or several BP on the map and calculate the best route to visit them (Google Maps integration)
- Superquery: this powerful technology allows you to perform any type of analysis (Dashboard, Pivot, etc) and perform multi-actions on the results step-by-step
- Multichannel Marketing: you can perform multi-channel campaigns through “traditional” channels, such as SMS and e-mail and through the main social networks, with the possibility to trace each type of result and to make customer satisfaction survey.
- Fully customizable: you can adapt the solution to your needs (for example, based on different users)
- You can manage several email accounts within one system
- Customer Service: you can manage the customer service calls directly from our CRM, as well as offer your customers the application for their mobile devices
- Possibility to manage several companies
- Multi-language and multi-currency support
- Customizable calendars
Run Time Solutions, the official Partner of SSP (Software Solutions Partner) of SAP, is a IT services company established in 1995. The company provides the customers with products for the easier and more secure business management.