WMS-FE

Wildix Field Engineer | Basic technical training

The purpose of the training is to acquire basic knowledge on how to install Wildix phone systems. At the end of the training the participants will be able to:

TRAINING OBJECTIVES

  • Select the components of a phone system infrastructure
  • Install and configure a Wildix PBX
  • Fix most common issues
  • Configure call queues
  • Configure the dialplan
  • Configure softphone and desk phones
  • Configure VoIP trunks and PSTN lines
  • Provision Wildix devices and assign Wildix phones
  • Use Wildix UC&C and WebRTC features

FE TRAINING AGENDA

  • Presentation of the Wildix solution
  • Introduction to WMP and system activation
  • Introduction to WMS
  • Time and date settings
  • System backup and upgrades
  • Basic WMS configuration
  • New user creation and users import
  • Provisioning of Wildix devices
  • Assigning Wildix phones and FXS ports
  • W-AIR DECT solution
  • Introduction to Wildix UC&C
  • Configuration of VoIP trunks and PSTN lines
  • Wildix Dialplan
  • Wildix WebRTC Kite and ubiconf videoconferencing solution

Note: Training agenda is subject to change

WHO SHOULD ATTEND THE TRAINING

Phone and computer technicians of new Wildix Partners must attend this training to acquire a basic expertise on how to install and configure a Wildix phone system and its components.