ContactQ

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ContactQ

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Provide to your call agents an integrated and secured solution to increase their performance.

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PREMIUM APPLICATION

[/mk_fancy_title][/vc_column][/vc_row][vc_row fullwidth=”true” fullwidth_content=”false”][vc_column width=”1/3″ css=”.vc_custom_1602621335536{padding-top: 10px !important;padding-bottom: 10px !important;}”][mk_padding_divider visibility=”hidden-sm”][mk_padding_divider size=”20″ visibility=”hidden-dt”][mk_image src=”https://www.wildix.com/wp-content/uploads/2020/10/contactq-logo.jpg” image_width=”255″ image_height=”175″ align=”center” margin_bottom=”0″][mk_padding_divider size=”20″ visibility=”hidden-dt”][mk_padding_divider size=”20″ visibility=”hidden-sm”][/vc_column][vc_column width=”1/3″ css=”.vc_custom_1602621246164{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 40px !important;}”][mk_padding_divider size=”20″ visibility=”hidden-sm”][mk_custom_list style=”” margin_bottom=”-0″ align=”left” el_class=”smalltext”]

  • Type of Partnership: Standard
  • Type of Integration: Wildix Certified
  • Type of Connection: SIP End point
  • Product Category: Contact Center Application
  • Wildix Product Concerned: Wildix PBX

[/mk_custom_list][mk_fancy_title color=”#65bc5d” margin_bottom=”0″ font_family=”none” responsive_align=”left”]FREE / EXTRA CHARGES: Free[/mk_fancy_title][/vc_column][vc_column width=”1/3″][mk_padding_divider size=”102″ visibility=”hidden-sm”][vc_column_text css=”.vc_custom_1598925935536{margin-bottom: 0px !important;}”]

[boxzilla_link box=”7857485″ action=”toggle” class=”button green css-classes”]Click Here to Send Your Request[/boxzilla_link]

[/vc_column_text][/vc_column][/vc_row][vc_row fullwidth=”true” fullwidth_content=”false” css=”.vc_custom_1602102690616{background-color: #f8f9fa !important;}”][vc_column width=”1/2″][mk_padding_divider size=”20″][mk_fancy_title color=”#222222″ size=”28″ force_font_size=”true” size_smallscreen=”25″ size_tablet=”25″ size_phone=”20″ margin_top=”20″ margin_bottom=”10″ font_family=”none” responsive_align=”left”]ContactQ[/mk_fancy_title][vc_column_text el_class=”smalltext” css=”.vc_custom_1603145933589{margin-bottom: 0px !important;}”]ContactQ is Contact Centre application suite, consisting of powerful and full-featured modules that seamlessly connect business applications with the communications infrastructure to help companies achieve enhanced customer sales and service transactions.
ContactQ is an adjunct ACD/IVR system that integrates with Wildix PBX SIP Trunks. Traditionally, ContactQ is positioned behind the Wildix PBX connected via SIP channels.
[/vc_column_text][/vc_column][vc_column width=”1/2″][mk_padding_divider size=”20″][mk_fancy_title color=”#222222″ size=”28″ force_font_size=”true” size_smallscreen=”25″ size_tablet=”25″ size_phone=”20″ margin_top=”20″ margin_bottom=”10″ font_family=”none” responsive_align=”left”]About ContactQ[/mk_fancy_title][vc_column_text el_class=”smalltext” css=”.vc_custom_1603145946240{margin-bottom: 0px !important;}”]Founded in 1997, Braxtel Communications provides comprehensive customer contact center solutions that enable organizations to more easily, effectively and economically manage their customer interactions inbound or outbound across multiple channels, including phone, email, fax and Web.

In December 2002 Braxtel was acquired by Homisco, Inc. Founded in 1981, Homisco, based in Melrose, MA, is an established telecommunications supplier of hardware and software solutions for a variety of vertical markets. Braxtel operates as a subsidiary of Homisco with continued focus on the sale and support of its technology in the U.S. and Western Europe.[/vc_column_text][mk_fancy_title color=”#65bc5d” margin_bottom=”0″ font_family=”none” responsive_align=”left”][icon name=”link” class=”” unprefixed_class=””] https://braxtel.com/[/mk_fancy_title][mk_padding_divider size=”20″][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider size=”50″][/vc_column][/vc_row][vc_row equal_columns=”true” attached=”true” column_padding=”2″][vc_column width=”1/4″ css=”.vc_custom_1598928359808{border-top-width: 0px !important;border-right-width: 1px !important;border-left-width: 1px !important;background-color: rgba(101,188,93,0.02) !important;*background-color: rgb(101,188,93) !important;border-left-color: #65bc5d !important;border-left-style: dotted !important;border-right-color: #65bc5d !important;border-right-style: dotted !important;border-top-color: #65bc5d !important;border-top-style: dotted !important;border-radius: 2px !important;}”][mk_fancy_title color=”#65bc5d” size=”20″ font_weight=”500″ margin_top=”20″ margin_bottom=”10″ font_family=”none” align=”center”]Requirements[/mk_fancy_title][mk_custom_list align=”center” el_class=”smalltext”]

  • WMS version: 3.85 or higher

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Business Licence

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Level of Expertise

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Expert +++

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[/mk_custom_list][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider size=”50″][/vc_column][/vc_row][vc_row fullwidth=”true” fullwidth_content=”false” css=”.vc_custom_1593983143423{background-color: #f8f9fa !important;}”][vc_column][mk_padding_divider][vc_row_inner][vc_column_inner][mk_fancy_title color=”#222222″ size=”28″ force_font_size=”true” size_smallscreen=”25″ size_tablet=”25″ size_phone=”20″ margin_top=”20″ margin_bottom=”10″ font_family=”none” align=”center”]ContactQ and Wildix Integration Supported Features[/mk_fancy_title][mk_padding_divider size=”20″][/vc_column_inner][/vc_row_inner][vc_row_inner css=”.vc_custom_1593983095908{background-color: #f8f9fa !important;}”][vc_column_inner width=”1/4″][mk_icon_box2 icon_size=”32″ icon=”mk-moon-call-outgoing” icon_color=”#65bc5d” icon_background_color=”rgba(0,0,0,0)” icon_border_color=”#65bc5d” title_size=”16″ title_color=”#6c757d” title_top_padding=”5″ description_color=”#6c757d”]Inbound calls from Wildix PBX forwarded to ContactQ[/mk_icon_box2][/vc_column_inner][vc_column_inner width=”1/4″][mk_icon_box2 icon_size=”32″ icon=”mk-moon-popout” icon_color=”#65bc5d” icon_background_color=”rgba(0,0,0,0)” icon_border_color=”#65bc5d” title_size=”16″ title_color=”#6c757d” title_top_padding=”5″ description_color=”#6c757d”]ACD Wildix PBX Diaplan sync with ContactQ interface[/mk_icon_box2][/vc_column_inner][vc_column_inner width=”1/4″][mk_icon_box2 icon_size=”32″ icon=”mk-icon-sign-out” icon_color=”#65bc5d” icon_background_color=”rgba(0,0,0,0)” icon_border_color=”#65bc5d” title_size=”16″ title_color=”#6c757d” title_top_padding=”5″ description_color=”#6c757d”]Secure IVR personalisation[/mk_icon_box2][/vc_column_inner][vc_column_inner width=”1/4″][mk_icon_box2 icon_size=”32″ icon=”mk-icon-th” icon_color=”#65bc5d” icon_background_color=”rgba(0,0,0,0)” icon_border_color=”#65bc5d” title_size=”16″ title_color=”#6c757d” title_top_padding=”5″ description_color=”#6c757d”]Click-to-Call[/mk_icon_box2][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][mk_padding_divider][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][mk_divider style=”thin_solid” margin_top=”5″ margin_bottom=”5″][mk_padding_divider][mk_button dimension=”flat” corner_style=”rounded” size=”large” letter_spacing=”1″ icon=”mk-li-rocket” url=”https://www.wildix.com/request-features” target=”_blank” align=”center” margin_bottom=”” margin_right=”” el_class=”greenbutton” bg_color=”#65bc5d”]Request a Feature[/mk_button][mk_padding_divider][/vc_column][/vc_row][vc_row fullwidth=”true” fullwidth_content=”false” disable_element=”yes”][vc_column][mk_padding_divider][vc_row_inner][vc_column_inner width=”1/3″][mk_fancy_title color=”#222222″ size=”28″ force_font_size=”true” size_smallscreen=”25″ size_tablet=”25″ size_phone=”20″ margin_top=”20″ margin_bottom=”10″ font_family=”none” responsive_align=”left”]Video title[/mk_fancy_title][vc_video link=”https://www.youtube.com/watch?v=ixYPWfJgPnY”][/vc_column_inner][vc_column_inner width=”1/3″][mk_fancy_title color=”#222222″ size=”28″ force_font_size=”true” size_smallscreen=”25″ size_tablet=”25″ size_phone=”20″ margin_top=”20″ margin_bottom=”10″ font_family=”none” responsive_align=”left”]Demo title[/mk_fancy_title][vc_video link=”https://www.youtube.com/watch?v=ixYPWfJgPnY”][/vc_column_inner][vc_column_inner width=”1/3″][mk_fancy_title color=”#222222″ size=”28″ force_font_size=”true” size_smallscreen=”25″ size_tablet=”25″ size_phone=”20″ margin_top=”20″ margin_bottom=”10″ font_family=”none” responsive_align=”left”]Video and language title[/mk_fancy_title][vc_video link=”https://www.youtube.com/watch?v=ixYPWfJgPnY”][/vc_column_inner][/vc_row_inner][mk_padding_divider][/vc_column][/vc_row][vc_row fullwidth=”true” fullwidth_content=”false” css=”.vc_custom_1602102746575{background-color: #f8f9fa !important;}”][vc_column][mk_padding_divider][mk_fancy_title color=”#222222″ size=”28″ force_font_size=”true” size_smallscreen=”25″ size_tablet=”25″ size_phone=”20″ margin_top=”20″ margin_bottom=”10″ font_family=”none” responsive_align=”left”]

Gallery

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They Already Installed This Integration

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[boxzilla_link box=”7857485″ action=”toggle” class=”button green css-classes”]Click Here to Send Your Request[/boxzilla_link]

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