ipSCAPE was founded in Sydney, Australia in 2005, by four contact centre veterans with a vision – to offer the rich feature-set of the traditional on-premise contact centre delivered from the cloud with SaaS commercials.
From the very beginning ipSCAPE was designed to be agile and simple to use and manage, and quickly became known for its innovative solutions. Fourteen years later, with operations in Europe, Asia and Australia, ipSCAPE is a multi-award winning organisation counting some of the world’s most recognisable brands within its stable of clients.
Features offered by ipSCAPE:
- Inbound contact centre / voice campaigns
- Outbound contact centre / dialler
- API layer
- Self Service Administration
ipSCAPE integration with Wildix
Wildix is the first browser-based Unified Communications and VoIP PBX, secure by design, that helps companies boost their business and increase their efficiency.
ipSCAPE’s solutions for contact centres are specifically designed to help businesses deliver greater customer service through increased control, agility and easy integration with other business-critical applications.
Companies who are using the Wildix communication system can benefit from the professional solutions for contact centres, offered by ipSCAPE. The two systems can be integrated via SIP trunking.
FCP Technologies – Wildix Partner for the integration with ipSCAPE
Founded in 2005 by one of the founders of ipSCAPE, FCP Technologies specialises in true cloud voice based solutions.
With established infrastructure, FCP provide market leading, enterprise level cloud solutions capable of delivering calls and voice services to destinations across the globe.
We offer sophisticated Cloud IVR Solutions, Cloud Telephony Services, Cloud Contact Centre, Managed Services and Consultancy in a number of specialist areas including a direct partnership with ipSCAPE.