Cloud Migration: Move your communications to the cloud without disruption
Wildix makes cloud communications migration seamless, from legacy systems to secure, cloud-native communications.
Businesses Are Migrating Their Legacy PBX to the Cloud
Your PBX wasn’t built for how business works today
Legacy phone systems were built for a different era of business. But as your businesses have evolved with distributed teams, hybrid work and new locations, your infrastructure has fallen behind.
Does this sound familiar?
- Your PBX vendor has announced end-of-life for your system: The longer you stay on unsupported hardware, the greater the risk to your business.
- You're opening a new office and can't scale quickly: What should take days takes weeks, and costs more than it should.
- Expensive contracts leave your IT team stretched thin: Every hour spent firefighting legacy infrastructure is an hour not spent moving the business forward.
- You're merging with another company or enabling remote work: Your infrastructure wasn't built for it, and making it work is becoming more trouble than it's worth.
- You want to automate processes or explore AI: Your current system can't support it, and you're falling behind businesses that already have.
Legacy PBX vs Wildix: The cloud migration benefits
Legacy PBX | Wildix | |
|---|---|---|
Setup | A technician needs to visit your site to plan, install and configure. Service disruption is part of the process. | Deployed remotely in minutes. No onsite visit, no downtime. |
Updates and maintenance | Hardware-based systems require a technician on-site to fix, update or reconfigure. Your team owns the problem. | Handled remotely by the Wildix partner. Nothing for your team to manage. |
When something breaks | Your responsibility to diagnose and resolve, often requiring a site visit and/or significant downtime. | Dealt with at the platform level, remotely and fast. |
Security | Your responsibility to maintain and update. | Enterprise-grade, built in and managed for you. |
See how one platform changes everything.
The Wildix Approach
Wildix is a cloud-native communications platform and cloud migration solution for businesses that are ready to leave legacy infrastructure behind.
It’s cloud-native from the ground up, not a legacy system with cloud features bolted on. Your cloud communications migration is designed to be seamless, not a project you manage around.
No cutover risk:
Your numbers are live in Wildix from day one with no service interruption.
True hybrid support:
Run Wildix cloud alongside your
on-premises setup indefinitely, migrating users at your own pace.
Keep your existing workflows:
Wildix connects to your CRM and business tools with no rebuilding from scratch.
Security built in, not bolted on:
Designed to meet enterprise security and compliance requirements from day one.
How Wildix Replaces Your Legacy PBX
Everything you need to migrate your legacy phone system to the cloud.
No cutover risk:
Wildix connects to your CRM and business tools with no rebuilding from scratch.
Scale easily:
Add new offices and extensions remotely, with no disruption to existing services.
Keep your numbers from day one:
Your team is live on Wildix before your old system is switched off.
Migrate at your pace:
Wildix supports a permanent hybrid model; cloud and on-premises running together. Transition sites and users on your own timeline, with no forced cutover.
Your tools stay connected:
Hundreds of native integrations, including Salesforce, HubSpot, Zoho and Microsoft Teams.
One place to manage everything:
Users, permissions and reporting all in one centralized admin panel.
Enterprise-grade security:
Built to meet the compliance and security standards your organization requires.
Security and Compliance Built In
Your Numbers: Live on day one
Migrating to Wildix doesn’t mean you have to change your number provider. You can keep your existing carrier and connect it to Wildix, so your numbers stay exactly where they are with no porting required.
If you do choose to move your numbers to CLASSOUND, Wildix’s own fully integrated cloud-based VoIP carrier service, Instant Virtual Porting means there is no lengthy wait.
Your numbers are live in Wildix from the start, and when full porting completes in the background, calls route through directly with no interruption
Still running on end-of-life hardware?
Find out what migration looks like for your organization.
How Companies Use Kite
IT and Operations
Less time managing infrastructure, more time on work that matters.
- Choose a fully cloud-based setup or run cloud and on-premises side by side in a supported hybrid configuration
- Single cloud-based admin panel for users, permissions and devices across all sites
- New locations or users added in minutes, not weeks
- Platform-level updates and maintenance handled by Wildix, reducing demands on your team
- Migrate your legacy PBX to the cloud at your own pace with no forced cutover
Management and Decision Makers
Predictable costs, scalable growth and full visibility into communication performance.
- Per-user pricing replaces unpredictable hardware, licensing and maintenance costs
- Business phone cloud migration removes the need for large capital investment
- Scale your communications as your business grows, whether fully cloud or hybrid
- Reporting and analytics give clear visibility into team performance and communication trends
End Users
One place for every conversation, on any device, from anywhere.
- Wildix runs in a browser with no software to install
- Cloud communications migration means no disruption to how your team works
- Make calls, join meetings and message colleagues from the office, at home or on the go
- No VPN required, just open a browser and get started
- Consistent experience across all devices
How to Migrate from PBX to Cloud: What the process looks like
Get in touch:
Tell us about your current setup and what you are looking to achieve. We’ll identify your needs and introduce you to your local Wildix partner.
Discovery and planning:
As your cloud migration service provider, your Wildix partner reviews your current setup and puts together a clear plan before anything is committed.
Provisioning and configuration:
Wildix is set up to match your existing processes and your team can start using the platform straight away.
Training and adoption:
Users are onboarded while your legacy system is still running. No pressure, no disruption.
Porting day (Optional):
If you choose to port your numbers to CLASSOUND, Instant Virtual Porting means they are live in Wildix from the start. When full porting completes in the background, calls route through directly with no interruption.
Ongoing:
Your local Wildix partner continues to work with you as your business grows and your needs change.
What our Customers are Saying
Giles Ecclestone,
Sales Director,
Ocean Telecom
Ocean Telecom
“Having looked after Pellys’ communications for more than 15 years, I can say with certainty that the flexibility Wildix gives them has been invaluable. In the past, closing or relocating offices would have cost them a fortune in new hardware. Now, they simply reassign licenses at no extra cost. That change alone has saved them £20,000, savings that simply wouldn’t have been possible with a traditional PBX system.”
Piotr Brylinski,
Trade Parts Manager,
Northside Truck & Van
Northside Truck & Van
“When it comes to the two most significant benefits of implementation for Wildix, one of them will be future-proofing: the fact that it’s Cloud-based, and how easy it is to upscale it through the business through any growing sites, or adding additional users — that is one of the key elements.”
Mark Lay,
Technical Director,
Medasil Surgical Limited
Medasil Surgical Limited
“I think Wildix was very fast. It was set up very quickly by Yoozoom — we had virtually no downtime at all. It’s also proved invaluable. Cloud-based is definitely advantageous these days.”
Cloud Migration FAQs
Will we lose service during the migration?
No. CLASSOUND Instant Virtual Porting means your existing numbers start receiving calls through Wildix almost immediately after your porting order is placed, well before full porting is complete. When porting finalizes in the background, everything transitions automatically with no reconfiguration needed and no interruption to service.
Can we keep our existing phone numbers?
Yes. Your existing numbers are ported into Wildix and are active from day one.
You can also opt to keep your current provider.
You can also opt to keep your current provider.
Do we need to replace all our hardware at once?
No. Wildix supports a hybrid setup, meaning cloud and on-premises can run together as a fully supported long-term configuration, not just a temporary workaround. You can migrate sites and users at whatever pace suits your business, with no forced cutover.
Is Wildix secure?
Yes. Wildix is AWS-hosted, ISO 27001 certified and GDPR compliant, with end-to-end encryption built in as standard. Wildix has also completed a SOC 2 Type 1 audit and SOC 2 Type 2 audit, verified under ISAE 3000 standards, and received the official assurance report, confirming our commitment to strong security, privacy and compliance controls.
Does it integrate with our existing tools?
Yes. Wildix connects with Salesforce, HubSpot, Zoho, Microsoft Teams and 350+ ready-to-use integrations and open APIs that allow you to connect something that is not yet integrated.
Take a look at our integrations page to find out more.
What does migration cost?
Business phone cloud migration costs vary depending on the size and complexity of your organization. Speak to a Wildix specialist for a clear picture of what migration looks like for your business.
Can remote and hybrid workers use Wildix?
Yes. Wildix is built for remote and hybrid teams and runs in a browser on any device with no VPN required, so your team can work from anywhere without any additional setup.
Can Wildix support multiple office locations?
Yes. All sites, users and devices are managed in one place, making it straightforward to add new locations as your business grows.
Ready to Plan Your Migration?
Speak to a specialist to explore your cloud communications migration options
