Salesforce Cloud Lightning

Improve your customer service thanks to Salesforce Cloud Lightening and Wildix integration.

PREMIUM APPLICATION

Salesforce Lightning logo
  • Type of Integration: Wildix Certified
  • Wildix Product Concerned: CRM
  • Extra charges: 4€/$/£ per user per month

Salesforce Cloud Lightning

Salesforce Cloud Lightening represents the next generation of Salesforce solution. A completely re-imagined user experience and platform.

Sales Cloud Lightning is a seriously intelligent customer relationship management (CRM) application with a point of view that helps sell smarter, sell faster from anywhere.

About Salesforce

Salesforce is an innovative company behind the world’s #1 CRM solution. The software is cloud-based, it permits to access to past customer interactions, and even identify new sales opportunities by analyzing your best customers’ purchase histories.

Requirements

  • WMS version: 4.01 or higher
  • Salesforce license with the access to Lightning Platform

Wildix License

Wildix UC-Business or Higher

Salesforce and Wildix Integration Supported Features

Click-to-call

Incoming call
pop-up

Outgoing call
pop-up

Dialpad

Search Bar for contacts

Auto-detect existing contact and redirect to his page

Other Features:

  • Auto-open existing contact for the incoming and outgoing calls
  • Create a contact of an unknown number via the popup window
  • Call history

Salesforce Lightning Integration
with Wildix UC System

Wildix Marketplace:
Salesforce integration

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INFORMATION REQUEST

 
 
 
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