Jazzware

About Jazzware
Jazzware is a trusted voice management and analytics platform that has been serving the hospitality industry for over 25 years. Jazzware, formerly known as Jazz and BroadSoft Hospitality, is trusted by leading hotel brands and global partners for uninterrupted daily operations and reliable data services.
The platform securely captures, integrates and shares hospitality-related data, enhancing communication and compliance. With its strong integration, multilingual support and scalable design, Jazzware ensures smooth transitions and offers centralized management.
Jazzware integration with Wildix
The integration connects Wildix PBX with Jazzware, enabling real‑time data exchange with the PMS. It automates guest provisioning, wake‑up calls, messaging and billing while reducing manual work and improving the guest experience.
Features
- Real-time call data exchange with PMS
- Automated guest provisioning and identity verification
- Centralized user and service management
- Call accounting and reporting
- Multi-language user interface