SuperVision changelog

SuperVision – the exclusive desk phone for Top Managers.
To get the most out of your SuperVision phone, make sure it is updated to the latest version!

How to update:

  • To update its version, SuperVision must be connected to the Internet. If there is a new version available, the phone will automatically update during the night.
  • Update manually from Stable: Phone App > Settings > Advanced > click “Search for updates”
  • Update manually from Beta: Phone App > Settings > Advanced > enter the word beta into the field “Update source” and click “Search for updates”; in case there is a new FW available, repeat the last step once again

Current limitations:

  • It is not possible to create a new conference room from the App, it is only possible to enter a conference if you were invited
  • Impossible to login to PBX via Google sign-on from the first attempt (it’s necessary to make a second try)

SuperVision App BETA Version 3.07.43 Date: 13.10.2021

What’s new:

  • Added support of video calls from doorphones using JPEG streaming with digest authentication
  • Added SSL support for video calls from doorphones using JPEG streaming
  • Improved quality of video calls between SuperVision and Vision applications
  • Improved how statutes of users who use WP phones are visualized on other users’ SuperVision phones
    • if the user is online (the WP phone is registered and available, their status is now visualized with a blue icon (it used to be grey)
  • Decreased audio delay during active calls
  • Fixed an issue with missing mic gain setting
  • Fixed an issue with a call being interrupted after answering it with a connected DuoLED-BT Headset

Firmware version: 

  • Fxed an issue in which keyboard or touchscreen (or both) randomly froze and stopped responding

SuperVision App Version 3.07.04 Date: 02.09.2020

What’s new:

  • Fixed an issue when after switching to USB headset and hanging up, a call ended
  • Minor filesharing improvements

SuperVision App Version  3.06.11 and firmware v. Date: 24.06.2020

What’s new:

  • Added support for Jabra, Plantronics (Poly), Sennheiser popular USB headsets models
  • Added support for Bluetooth headsets connected via USB dongles: Jabra Link 360/ 370, Poly BT600 (for only Poly headsets), Sennheiser BTD 800
  • Added compatibility with Let’s Encrypt ISRG Root certificate (becomes available after upgrade to firmware v.
  • Fixed a rare issue when automatic upgrade started during working hours

SuperVision App Version 3.05.06  Date: 24.02.2020

What’s new:

  • Fixed an issue with an incoming call from a doorphone being answered automatically when streaming jpeg preview before answer configured for W-AIR Handsets
  • Important Post-it notes are now displayed as a modal window:
    • An important Post-it (can be sent only from Collaboration) is displayed above all the menus and blocks access to the app
    • A user can only answer and hang up a call
    • To unblock, a user needs to respond by tapping OK

SuperVision App Version 3.04.01  Date: 20.01.2020

What’s new:

  • Improved compatibility with WMS version numbering scheme

SuperVision App Version 3.03.03 Date: 08.01.2020

What’s new:

  • Decreased audio delay during active calls

SuperVision App Version 3.03.02 Date: 31.10.2019

What’s new:

  • Enabled Opus audio codec (super HD codec) 

SuperVision App Version 3.02.01 Date: 30.10.2019

What’s new:

  • Improved quality of video calls between SuperVision, Vision applications and Android mobile applications (starting from 4.08.06) 

SuperVision App version 3.01.26 Date: 11.10.2019

What’s new:

  • New application design
  • Added ‘Post-it’ visualization:
    • Added notification for ‘Post-It’ messages (visual+sound)
    • Added LED blinking indication for incoming ‘Post-It’ messages
    • Incoming ‘Post-it’ messages are displayed in chat with yellow color
    • Notification sound can be changed in phone settings (Settings -> Sound & notification -> Default notification ringtone)
  • Added Online status for colleagues on History and Feature Keys pages
  • Added icons for call recordings and faxes on History page
  • Improved UX for conference call

SuperVision App version 2.15.30 Date: 01.10.2019

What’s new:

  • Fixed an issue when video from 2N IP doorphone being displayed with a delay
  • Improved logic of processing the Recents list in chat, which addresses an issue with Recents list being lost in some cases
  • Added ability to join a videoconference inside the App

SuperVision App version 2.15.26 Date: 24.09.2019

What’s new:

  • Improved echo cancelation performance
  • Improved call quality

SuperVision App version 2.15.18 Date: 27.08.2019

What’s new:

  • Fixed an issue with impossibility to make semi-attendant transfer via feature key if the first call was not put on hold
  • Optimized adaptive jitter buffer algorithm to improve call quality
  • Added an option to disable sound notification from third party apps during a call (enabled by default, option located in Advanced settings)
  • Added error message in case user tries to login using single sign-on without PBX domain
  • Added support for calls and call control (mute/ answer call/ hangup call/ change volume) via USB headset
    • ONLY WILDIX headsets are supported in this release

Firmware version

  • Fixed issue with an annoying “click” sound being played after switching audio source from handset to handsfree
  • Updated Wildix Phone application
  • Added support for calls and call control (mute/ answer call/ hangup call/ change volume) via USB headset
    • ONLY WILDIX headsets are supported in this release

SuperVision App version 2.14.08 Date: 22.07.2019

What’s new:

  • Fixed an issue with impossibility to resume a call that was on hold for more than 5 minutes
  • Added Finnish and Spanish translations

SuperVision App version 2.12.19 Date: 13.05.2019

What’s new:

  • The volume of the microphone in handsfree mode has been tuned (activated with firmware

Firmware version

  • Fixed a rare issue in which touchscreen could stop working until phone reboot
  • The volume of the microphone in handsfree mode has been tuned

SuperVision App version 2.12.15 Date: 02.05.2019

What’s new:

  • Fixed an issue with handsfree button not lighting up while user entered a phone number in handsfree mode
  • Fixed an issue in which user could not answer selected call via headset when two ringing calls were present
  • Fixed an issue with application always switching to call dialog (Dialpad) after receiving a call
  • Added device name and application version in user-agent for API requests (example: « Android Collaboration Vision 2.12.12 »)
  • Password is no longer removed from login form in case application received Unauthorized from PBX to API request
  • Decreased load on webserver of PBX during first login and lost connection to Presence server
  • Moved option « Integration URL » from Developer to Advanced settings
  • Added « Default tab » option in Advanced settings
    • this setting allows configuring to which page application will be moved after an idle timeout
    • default page is « Function keys », default timeout 120 seconds
    • possible options: Off, Dialpad, Function keys, Integration URL
  • Added ability to start chat from live search results
  • Stability improvements
  • Added option « Debug » which enables additional debug info in phone log (Phone App > Settings > Advanced)

SuperVision Hotfix v. 2.10.17  Date: 12.04.2019

  • Fixed an issue with echo cancellation in handsfree mode

SuperVision App v. 2.10.13 Date: 05.03.2019

  • Improved compatibility with WMS 4.01

SuperVision App v. 2.10.11 Date: 13.02.2019

  • Added option « Preferred video size » with options (QVGA, VGA – default, 720p)
  • Fixed visualization of « DTMF » BLF
  • Improved indication for LED buttons
  • Added open source regulation notice on About page

Firmware v.

  • Minor fixes