How to update:

• To update its version, SuperVision must be connected to the Internet. If there is a new version available, the phone will automatically update during the night.
• Update manually from Stable: Phone App > Settings > Advanced > click “Search for updates”
• Update manually from Beta: Phone App > Settings > Advanced > enter the word beta into the field “Update source” and click “Search for updates”; in case there is a new FW available, repeat the last step once again

Current limitations:

• USB Audio and call control currently supported only on Wildix headsets (WHS)
• It is not possible to create a new conference room from the App, it is only possible to enter a conference if you were invited
• Impossible to login to PBX via Google sign-on from the first attempt (it’s necessary to make a second try)

SuperVision App Version  3.06.11 and firmware v. 73.145.2.114 Date: 24.06.2020

What’s new:

• Added support for Jabra, Plantronics (Poly), Sennheiser popular USB headsets models
• Added support for Bluetooth headsets connected via USB dongles: Jabra Link 360/ 370, Poly BT600 (for only Poly headsets), Sennheiser BTD 800
• Added compatibility with Let’s Encrypt ISRG Root certificate (becomes available after upgrade to firmware v. 73.145.2.114)
• Fixed a rare issue when automatic upgrade started during working hours

SuperVision App Version 3.05.06  Date: 24.02.2020

What’s new:

• Fixed an issue with an incoming call from a doorphone being answered automatically when streaming jpeg preview before answer configured for W-AIR Handsets
• Important Post-it notes are now displayed as a modal window:
  • An important Post-it (can be sent only from Collaboration) is displayed above all the menus and blocks access to the app
  • A user can only answer and hang up a call
  • To unblock, a user needs to respond by tapping OK

SuperVision App Version 3.04.01  Date: 20.01.2020

What’s new:

• Improved compatibility with WMS version numbering scheme

SuperVision App Version 3.03.03 Date: 08.01.2020

What’s new:

• Decreased audio delay during active calls

SuperVision App Version 3.03.02 Date: 31.10.2019

What’s new:

• Enabled Opus audio codec (super HD codec) 

SuperVision App Version 3.02.01 Date: 30.10.2019

What’s new:

• Improved quality of video calls between SuperVision, Vision applications and Android mobile applications (starting from 4.08.06) 

SuperVision App version 3.01.26 Date: 11.10.2019

What’s new:

• New application design
• Added ‘Post-it’ visualization:
  • Added notification for ‘Post-It’ messages (visual+sound)
  • Added LED blinking indication for incoming ‘Post-It’ messages
  • Incoming ‘Post-it’ messages are displayed in chat with yellow color
  • Notification sound can be changed in phone settings (Settings -> Sound & notification -> Default notification ringtone)
• Added Online status for colleagues on History and Feature Keys pages
• Added icons for call recordings and faxes on History page
• Improved UX for conference call

SuperVision App version 2.15.30 Date: 01.10.2019

What’s new:

• Fixed an issue when video from 2N IP doorphone being displayed with a delay
• Improved logic of processing the Recents list in chat, which addresses an issue with Recents list being lost in some cases
• Added ability to join a videoconference inside the App

SuperVision App version 2.15.26 Date: 24.09.2019

What’s new:

• Improved echo cancelation performance
• Improved call quality

SuperVision App version 2.15.18 Date: 27.08.2019

What’s new:

• Fixed an issue with impossibility to make semi-attendant transfer via feature key if the first call was not put on hold
• Optimized adaptive jitter buffer algorithm to improve call quality
• Added an option to disable sound notification from third party apps during a call (enabled by default, option located in Advanced settings)
• Added error message in case user tries to login using single sign-on without PBX domain
• Added support for calls and call control (mute/ answer call/ hangup call/ change volume) via USB headset
  • ONLY WILDIX headsets are supported in this release

Firmware version 73.145.2.106

• Fixed issue with an annoying “click” sound being played after switching audio source from handset to handsfree
• Updated Wildix Phone application
• Added support for calls and call control (mute/ answer call/ hangup call/ change volume) via USB headset
  • ONLY WILDIX headsets are supported in this release

SuperVision App version 2.14.08 Date: 22.07.2019

What’s new:

• Fixed an issue with impossibility to resume a call that was on hold for more than 5 minutes
• Added Finnish and Spanish translations

SuperVision App version 2.12.19 Date: 13.05.2019

What’s new:

• The volume of the microphone in handsfree mode has been tuned (activated with firmware 73.145.2.102)

Firmware version 73.145.2.102

• Fixed a rare issue in which touchscreen could stop working until phone reboot
• The volume of the microphone in handsfree mode has been tuned

SuperVision App version 2.12.15 Date: 02.05.2019

What’s new:

• Fixed an issue with handsfree button not lighting up while user entered a phone number in handsfree mode
• Fixed an issue in which user could not answer selected call via headset when two ringing calls were present
• Fixed an issue with application always switching to call dialog (Dialpad) after receiving a call
• Added device name and application version in user-agent for API requests (example: “Android Collaboration Vision 2.12.12”)
• Password is no longer removed from login form in case application received Unauthorized from PBX to API request
• Decreased load on webserver of PBX during first login and lost connection to Presence server
• Moved option “Integration URL” from Developer to Advanced settings
• Added “Default tab” option in Advanced settings
  • this setting allows configuring to which page application will be moved after an idle timeout
  • default page is “Function keys”, default timeout 120 seconds
  • possible options: Off, Dialpad, Function keys, Integration URL
• Added ability to start chat from live search results
• Stability improvements
• Added option “Debug” which enables additional debug info in phone log (Phone App > Settings > Advanced)

SuperVision Hotfix v. 2.10.17  Date: 12.04.2019

• Fixed an issue with echo cancellation in handsfree mode

SuperVision App v. 2.10.13 Date: 05.03.2019

• Improved compatibility with WMS 4.01

SuperVision App v. 2.10.11 Date: 13.02.2019

• Added option “Preferred video size” with options (QVGA, VGA – default, 720p)
• Fixed visualization of “DTMF” BLF
• Improved indication for LED buttons
• Added open source regulation notice on About page

Firmware v. 73.145.2.55

• Minor fixes