Blue Enterprise 4

Increase the performance of your phone traffic thanks to automatic detailed report.

PREMIUM APPLICATION

imagicle-wildix-integration
  • Type of Partnership: Standard
  • Type of Integration: Wildix Certified
  • Type of Connection: FTP/SFTP protocol
  • Product Category: Call Traffic Analysis
  • Wildix Product Concerned: Wildix PBX

FREE / EXTRA CHARGES: FREE

Blue Enterprise

Imagicle Blue’s Enterprise 4 is the most advanced solution for telephone traffic control and monitoring, both for single-site and distributed companies, starting with a few dozen phone extensions up to an unlimited number of extensions and sites.

Web based, it lets you perform any kind of analysis on outgoing, incoming and internal calls, through pre-set and ready-to-use reports and dashboards that can be customized with filters and groupings. You can also receive statistics via e-mail in PDF or MS Excel format, at the desired frequency.

Blue’s Enterprise 4 is included in the Imagicle ApplicationSuite with all the other apps of the suite, available as a setup package for installation on any virtual machine/physical server or through a ready-to-deploy Virtual Appliance. It is also available in standalone mode for specific and small environments.

About Blue Enterprise

Imagicle S.p.A designs, develops, sells, and supports software applications for unified communication control, collaboration, and convergence applications. The company offers cross platform, accounting-billing, phone lock, IP fax server, attendant console, CTI-call recording, contact center, directory service, voice mail, audio-video gateway and conference. It serves small-medium businesses and enterprises, as well as the public sector.

https://www.imagicle.com/en-us/

Requirements

  • Currently not available for Wildix Cloud PBX

Wildix Licence

Premium Licence

Level of Expertise

Expert ++

Blue Enterprise and Wildix Integration Supported Features

Call traffic analysis

Overlapping dialplan over different partitions supported

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They Already Installed This Integration

  • ... Die Verwendung von Plantronics-Headsets, die in Wildix integriert wurden, zeigte sofortige positive Auswirkungen, da die Produktivität der Call-Center-Mitarbeiter, die im Open Space Büro arbeiten, stieg. Sie profitieren auch von einer wesentlich höheren Audioqualität als zuvor.

    Roberto Stronati
    Roberto Stronati Valore BF - Business Development Manager
  • ... Kommunikation ist jetzt viel einfacher auch dank der Smartphone-App. Wenn wir nicht am Telefon sprechen oder chatten, tauschen wir Post-it-Nachrichten aus. Wir haben uns ans neue Collaboration-Tool sehr schnell gewöhnt, da es schneller und zwangloser funktioniert als E-Mails und es uns so ermöglicht, immer in Kontakt zu bleiben. Zudem ist es komplett in die in unser Unternehmen verwendete Software integriert.

    Barbara Agos
    Barbara Agos Roseo Hotels - General Manager

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