The AI-Powered Communications Platform Built to Grow Your Business
Discover how 1.2 million users across 135+ countries are turning their phone system into their most profitable sales tool.
Most unified communications platforms were designed to help people talk to each other. Wildix was designed to help businesses sell more.
That’s not a tagline. It’s an architectural choice that runs through every feature, every integration, every line of code. Since 2005, Wildix has been building a unified communications ecosystem where calls, video, chat, and AI work together toward one goal: turning conversations into revenue.
That’s not a tagline. It’s an architectural choice that runs through every feature, every integration, every line of code. Since 2005, Wildix has been building a unified communications ecosystem where calls, video, chat, and AI work together toward one goal: turning conversations into revenue.
Today, Wildix serves 1.2 million users across 135+ countries through a network of 800+ certified partners. It’s the only European vendor recognized in the Gartner Magic Quadrant for UCaaS for five consecutive years. And with the launch of Wilma AI — its native Agentic AI — it’s become the first UC platform where artificial intelligence doesn’t just transcribe your meetings, but actually helps you close deals.
"Wildix was designed to help businesses sell more."
From Phone System to Growth Engine: How Wildix Got Here
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2005
Wildix started in 2005 with a bet that most vendors weren’t willing to make: build everything — voice, video, messaging, hardware, SIP — as one integrated system. No third-party dependencies. No stitching together five different tools and hoping they talk to each other.
2013
In 2013, Wildix became the first UCaaS vendor to integrate WebRTC into its platform, making it possible for customers to call businesses directly from a browser — no downloads, no plugins, no friction. That decision alone set the trajectory for everything that followed.
Now
The platform evolved from PBX to full unified communications. Then from UC to sales acceleration. And now, with Wilma AI, from sales acceleration to autonomous AI that qualifies leads, books meetings, and follows up — across voice, chat, SMS, and WhatsApp — while your team focuses on closing.
Every step was driven by one question: how does this help the business using it make more money?
What Wildix Actually Does
At its core, Wildix is a cloud and hybrid unified communications platform. Voice, video conferencing, team messaging, contact center, analytics — all running from a single system, accessible from any browser, any device, anywhere.
But here’s where it gets different from everything else on the market.
Wildix doesn’t just connect your team. It connects your team to your revenue. The platform is built around three measurable outcomes that matter to every business:
More business through your website.
Wildix equips your site with click-to-call, chat widgets, and WebRTC-powered contact buttons — turning your website from a digital brochure into a lead generation tool. Companies using these features have seen up to 52% more web-generated sales.
More efficiency in daily operations.
One platform for calling, video, messaging, and file sharing — on desktop, mobile, or browser. No switching between apps. No wasted time hunting for the right person. Teams recover up to 2 hours per employee per day when they stop juggling disconnected tools.
100% secure by design.
End-to-end encryption across voice, video, chat, and documents. No external VPNs, no third-party session border controllers. Security isn’t a feature you add later — it’s how Wildix is built from the ground up, GDPR-compliant and certified by AWS.
Meet Wilma AI: Your Always‑On Sales and Service Specialist
This is where Wildix leaves every other UC platform behind.
Wilma AI isn’t a chatbot you bolt on. It’s Agentic AI — built natively into the Wildix platform — that doesn’t just respond to questions. It takes action.
- A lead comes through your website at 11 PM? Wilma qualifies them, books a meeting in your rep's calendar, creates an opportunity in your CRM, and sends a follow-up email — before anyone on your team wakes up.
- A customer calls with a billing question? Wilma greets them by name, pulls their record from your ERP, resolves the issue, logs the interaction to your helpdesk, and marks the ticket as closed. No escalation needed.
- A new hire needs to know the discount approval process? Wilma pulls the latest policy from your knowledge base, walks them through the steps, and links the right form. Done in 30 seconds.
Wilma works across voice, chat, SMS, and WhatsApp. She’s multilingual. She’s available 24/7. And she’s GDPR-compliant — your data stays private, always.
The best part? Partners deploy her with a codeless AI bot studio. No developers required. Connect her to your CRM, booking system, or ERP, and she’s ready to work.
“Wilma qualifies them, books a meeting, creates an opportunity in your CRM, and sends a follow-up — before anyone on your team wakes up.”
An Ecosystem That Fits Your Business, Not the Other Way Around
Wildix integrates with over 250 business applications — Salesforce, HubSpot, Microsoft Teams, Google Workspace, Pipedrive, Zoho CRM, and many more. But these aren’t superficial plug-ins.
When a call comes in, your CRM record pops on screen automatically. Every interaction — call, message, meeting — logs to the right contact. Click-to-dial works directly from your CRM. AI-generated call summaries sync in real time. Your sales pipeline stays clean without anyone doing manual data entry.
The platform is built on open APIs and webhooks, which means if you need a custom integration for a specific workflow or vertical, it can be built. Healthcare, finance, retail, hospitality, professional services — Wildix has verticalized solutions and partners with deep expertise in each.
And everything runs on one license system. No 13 different SKUs. No piecing together modules. One license, one platform, one vendor — with hardware, software, and SIP all included.
Wildix by the Numbers
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active users worldwide
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countries with Wildix presence
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certified partners globally
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years consecutively in the Gartner Magic Quadrant for UCaaS (only European vendor)
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ready-to-use integrations
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platform uptime
Join 800+ partners and over a million users who rely on Wildix every day to stay connected and productive.
Why Businesses (and Partners) Choose Wildix
For businesses:
Wildix turns your phone system from a cost center into a profit driver. Shorter sales cycles. Faster lead response times. Higher conversion rates. And a platform your team actually uses — because it’s browser-based, intuitive, and requires zero training.
Stefan Flemming,
Managing Director,
Teletechnik Freiburg
Teletechnik Freiburg
“No other system comes close to the simplicity that Wildix provides. There is also a relatively clear price structure — there are not that many license variants, compared to other vendors.”
Marshall Anderson,
President, Altitude
Communications
Communications
“There’s still so much that’s in the package. Just having so many tools in one license is pretty powerful, since I don’t need 13 SKUs or 13 different licenses to make something happen from an innovation standpoint.”
For MSPs and system integrators:
Wildix is 100% channel-only. That means zero vendor competition. You own your customers, set your own margins, and get a complete solution — UCaaS, contact center, hardware-as-a-service, SIP trunk — from a single vendor that invests in your growth, not in competing with you.
Partners who join the Wildix ecosystem average 42% growth over two years. That’s not a projection — it’s measured.
Partners who join the Wildix ecosystem average 42% growth over two years. That’s not a projection — it’s measured.
Ryan Birch,
Director, LOQEX
“Wildix’s support and business model aligns well with LOQEX, especially hardware as a service. Over the past 12 months, we’ve had a 49% increase in Wildix licensing and 100% growth year on year.”
Ryan Birch,
Director, LOQEX
“Wildix’s support and business model aligns well with LOQEX, especially hardware as a service. Over the past 12 months, we’ve had a 49% increase in Wildix licensing and 100% growth year on year.”
Getting Started
Wildix deploys in days, not months. Cloud, on-premise, or hybrid — it’s your choice. Technical training takes just two days. And every new partner gets onboarding, sales training (including ValueSelling methodology), and ongoing support from a dedicated local team.
Whether you’re a business looking to make your communications work harder for your revenue — or an MSP looking for a vendor that won’t steal your customers — the next step is the same.
Talk to a local Wildix expert and see what's possible.
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