Agentic AI by Wildix: Meet Wilma
Your wildcard in every conversation
Wilma is the AI Sales Companion that enhances communication, automates admin and turns every conversation into a revenue opportunity.
Missed Calls Equal
Missed Opportunities
Whether it’s after hours, on weekends or when your team is simply stretched thin, calls that go to voicemail lead to frustrated customers, lost leads and potential sales that quietly slip away.
But the damage doesn’t stop there. When no one is available to take the call, there’s no record of who reached out or why. And even when someone does answer a call, a busy team may forget to update the CRM, resulting in incomplete or missing information. The result? Disconnected teams and lost momentum.
That's where Wilma AI comes in.
Wilma AI:
Working Wildly Well for your Team
Smart, pre-trained and available 24/7, Wilma is your agentic AI wildcard, ready to be played when you need her most.
Using her agentic AI capabilities, Wilma can:
Qualify and triage inbound leads using AI to assess intent, urgency and fit
Schedule meetings efficiently, integrating with calendars and CRMs
Follow up on missed calls and messages, automating outreach and reminders
Route queries to the right person (context-aware escalation)
Syncs with Salesforce, HubSpot, etc., to capture CRM notes automatically
Offers real-time info and prompts, providing data during live calls
Provide employee and onboarding support
Seamless Execution at Every Touchpoint
of after-hours inquiries answered
of inbound calls logged
of tasks acknowledged
Wilma's Workflows
A lead reaches out through your website, Wilma AI can:
- Qualify the prospect using your custom logic
- Book a sales call directly into your rep's calendar
- Create an opportunity in your CRM with all the notes
- Trigger a personalized follow-up email with tailored content
- Send a chat to your team: "Hot lead ready to engage."
A customer calls with a billing question after hours. Wilma AI can:
- Greet the caller with a personalized message
- Access their billing record via your integrated ERP
- Answer their question using up-to-date policy info
- Log the entire interaction to your helpdesk system
- Mark the ticket as "resolved by AI — no escalation needed."
A new sales hire asks: "How do I apply a discount above 10%?" Wilma AI can:
- Pull the most recent pricing policy from your knowledge base
- Explain the rules and approval steps clearly in chat
- Link to the exact form they need to fill out
- Add a soft nudge: "Need help submitting? I'm here."
Agentic AI: Use Cases
Retail
- Voice assistance for frontline workers, allowing them to get information on products and procedures
- Assisting in-store customers
Healthcare
- 24/7 patient communication, appointment scheduling, reminders, confirmations and routing operations
- Escalation of urgent issues to a human agent
Public sector
- 24/7 customer service, appointment scheduling, reminders, confirmations and routing operations
- Routing to an expert voice agent connected to the database for documentation or procedure inquiries
Hospitality
- 24/7 guest communication, reservation management and bookings
- Assisting staff with procedures and information
What Our Customers are Saying
“With Wildix, in just one month, we reduced our missed call rate from 18% to 7%. The improvement has been meteoric. Until now, with our previous phone system, AI didn't exist. x-bees has given us a tool that provides a highly accurate summary of the call itself, the objectives discussed during that call and a follow-up action plan. This has completely changed our paradigm of what it means to handle the type of calls we usually receive here.”
“Our two main benefits from using the Wildix system are time efficiencies and the ease of communication with clients and staff. I believe that we save about 60 minutes a day, roughly, using the new system compared to our old system and lost communication time.”
Trusted Technology
GDPR-compliant AI
Our AI is fully compliant with GDPR, ensuring your data privacy and protection.
Never trained on your data
Wilma AI never uses your data for training; it stays secure and private.
Ethical AI
Built with responsibility in mind, our AI follows strict ethical standards throughout every interaction.
Discover the Power of Wilma AI for Your Business
See how Wilma can work wildly well for you: Transforming customer interactions, boosting productivity and driving growth
