Launch Call from your Hubspot CRM interface without additional fees
Wildix for Zendesk provides enterprise grade call center functionalities for Zendesk. Full control of our phone system and seamlessly work together with non Zendesk users in your organisation. When a call is linked to a new or existing ticket a note will be made about the active call. The agent has full control over the ticket and can work freely in Zendesk while the call is active. When the conversation has ended the call details will be pushed to the Zendesk ticket for metrics. If the call is been recorded the recording will appear in the comment as a voice player.