{"id":8108102,"date":"2024-09-11T22:24:41","date_gmt":"2024-09-11T20:24:41","guid":{"rendered":"https:\/\/www.wildix.com\/?p=8108102"},"modified":"2024-09-13T14:07:46","modified_gmt":"2024-09-13T12:07:46","slug":"how-wildix-transformed-dotels-operations-and-growth","status":"publish","type":"post","link":"https:\/\/www.wildix.com\/us\/how-wildix-transformed-dotels-operations-and-growth\/","title":{"rendered":"How Wildix Transformed DoTel&#8217;s Operations and Growth"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8108102\" class=\"elementor elementor-8108102\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-559e952 e-flex e-con-boxed e-con e-child\" data-id=\"559e952\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2bc7546 e-flex e-con-boxed e-con e-child\" data-id=\"2bc7546\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6ab0622 e-con-full e-flex e-con e-child\" data-id=\"6ab0622\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c05d83 elementor-widget elementor-widget-image\" data-id=\"5c05d83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"400\" height=\"107\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2024\/08\/DoTel-logo.webp\" class=\"attachment-full size-full wp-image-8106645\" alt=\"DoTel logo\" srcset=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2024\/08\/DoTel-logo.webp 400w, https:\/\/www.wildix.com\/wp-content\/uploads\/2024\/08\/DoTel-logo-300x80.webp 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e8eff27 e-con-full e-flex e-con e-child\" data-id=\"e8eff27\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b019a5a elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"b019a5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-city\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M616 192H480V24c0-13.26-10.74-24-24-24H312c-13.26 0-24 10.74-24 24v72h-64V16c0-8.84-7.16-16-16-16h-16c-8.84 0-16 7.16-16 16v80h-64V16c0-8.84-7.16-16-16-16H80c-8.84 0-16 7.16-16 16v80H24c-13.26 0-24 10.74-24 24v360c0 17.67 14.33 32 32 32h576c17.67 0 32-14.33 32-32V216c0-13.26-10.75-24-24-24zM128 404c0 6.63-5.37 12-12 12H76c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm0-96c0 6.63-5.37 12-12 12H76c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm0-96c0 6.63-5.37 12-12 12H76c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm128 192c0 6.63-5.37 12-12 12h-40c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm0-96c0 6.63-5.37 12-12 12h-40c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm0-96c0 6.63-5.37 12-12 12h-40c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm160 96c0 6.63-5.37 12-12 12h-40c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm0-96c0 6.63-5.37 12-12 12h-40c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm0-96c0 6.63-5.37 12-12 12h-40c-6.63 0-12-5.37-12-12V76c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm160 288c0 6.63-5.37 12-12 12h-40c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm0-96c0 6.63-5.37 12-12 12h-40c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">DoTel Inc<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-map-marker-alt\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M172.268 501.67C26.97 291.031 0 269.413 0 192 0 85.961 85.961 0 192 0s192 85.961 192 192c0 77.413-26.97 99.031-172.268 309.67-9.535 13.774-29.93 13.773-39.464 0zM192 272c44.183 0 80-35.817 80-80s-35.817-80-80-80-80 35.817-80 80 35.817 80 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">1523\u00a06\u00a0Ave\u00a0#200, Prince\u00a0George, BC\u00a0V2L\u00a03N4, Canada<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:info@dotel.net\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">info@dotel.net<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:12509628484\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+1 250-962-8484<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dotel.ca\/\" target=\"_blank\" rel=\"nofollow\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-link\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M326.612 185.391c59.747 59.809 58.927 155.698.36 214.59-.11.12-.24.25-.36.37l-67.2 67.2c-59.27 59.27-155.699 59.262-214.96 0-59.27-59.26-59.27-155.7 0-214.96l37.106-37.106c9.84-9.84 26.786-3.3 27.294 10.606.648 17.722 3.826 35.527 9.69 52.721 1.986 5.822.567 12.262-3.783 16.612l-13.087 13.087c-28.026 28.026-28.905 73.66-1.155 101.96 28.024 28.579 74.086 28.749 102.325.51l67.2-67.19c28.191-28.191 28.073-73.757 0-101.83-3.701-3.694-7.429-6.564-10.341-8.569a16.037 16.037 0 0 1-6.947-12.606c-.396-10.567 3.348-21.456 11.698-29.806l21.054-21.055c5.521-5.521 14.182-6.199 20.584-1.731a152.482 152.482 0 0 1 20.522 17.197zM467.547 44.449c-59.261-59.262-155.69-59.27-214.96 0l-67.2 67.2c-.12.12-.25.25-.36.37-58.566 58.892-59.387 154.781.36 214.59a152.454 152.454 0 0 0 20.521 17.196c6.402 4.468 15.064 3.789 20.584-1.731l21.054-21.055c8.35-8.35 12.094-19.239 11.698-29.806a16.037 16.037 0 0 0-6.947-12.606c-2.912-2.005-6.64-4.875-10.341-8.569-28.073-28.073-28.191-73.639 0-101.83l67.2-67.19c28.239-28.239 74.3-28.069 102.325.51 27.75 28.3 26.872 73.934-1.155 101.96l-13.087 13.087c-4.35 4.35-5.769 10.79-3.783 16.612 5.864 17.194 9.042 34.999 9.69 52.721.509 13.906 17.454 20.446 27.294 10.606l37.106-37.106c59.271-59.259 59.271-155.699.001-214.959z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">dotel.ca<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dfbe0b0 e-con-full e-flex e-con e-child\" data-id=\"dfbe0b0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74d2e24 elementor-mobile-align-left elementor-align-center elementor-widget elementor-widget-button\" data-id=\"74d2e24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.wildixpartner.com\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Become a Wildix partner<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e704ad e-flex e-con-boxed e-con e-child\" data-id=\"2e704ad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b9148a0 e-con-full e-flex e-con e-child\" data-id=\"b9148a0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a1f6ff elementor-widget elementor-widget-image\" data-id=\"6a1f6ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"603\" height=\"402\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2024\/09\/DoTel-Team.webp\" class=\"attachment-full size-full wp-image-8108115\" alt=\"DoTel Team\" srcset=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2024\/09\/DoTel-Team.webp 603w, https:\/\/www.wildix.com\/wp-content\/uploads\/2024\/09\/DoTel-Team-300x200.webp 300w\" sizes=\"(max-width: 603px) 100vw, 603px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-106895a e-flex e-con-boxed e-con e-child\" data-id=\"106895a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12a2ff1 elementor-testimonial--align-left elementor-testimonial--skin-default elementor-testimonial--layout-image_inline elementor-widget elementor-widget-testimonial-carousel\" data-id=\"12a2ff1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_per_view&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;speed&quot;:500,&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"testimonial-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\tI would absolutely recommend Wildix. The capabilities, flexibility, and ability to compete at a much greater level, regardless of location, have been huge for us. With previous vendors, we were always a small dealer, but with Wildix, it feels like we can compete anywhere and grow as much as we want. We can move however we want to and feel extremely competitive.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2024\/08\/Harry-Perry-DoTel.webp\" alt=\"Harry Perry, DoTel\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Harry Perry<\/span><span class=\"elementor-testimonial__title\">Cloud Specialist at\u00a0DoTel<\/span><\/cite>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-350dcf2 e-con-full e-flex e-con e-child\" data-id=\"350dcf2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ffcc48f elementor-widget elementor-widget-heading\" data-id=\"ffcc48f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Overcoming Initial Challenges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-adb0665 elementor-widget elementor-widget-text-editor\" data-id=\"adb0665\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tBefore partnering with Wildix, DoTel faced several significant challenges that hindered their growth and operational efficiency. Their service coverage, particularly outside Prince George, was limited by their reliance on the NEC product line. The process of obtaining telephone numbers and managing porting was cumbersome and inefficient, leading to delays and frustration. Moreover, the products they used lacked the necessary flexibility to cater to the diverse needs of clients in sectors like healthcare and automotive, often resulting in compromises that left clients\u00a0dissatisfied.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7454536 elementor-widget elementor-widget-text-editor\" data-id=\"7454536\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tHarry Perry, Cloud Specialist at DoTel, reflected on these challenges:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3337d0f elementor-widget elementor-widget-text-editor\" data-id=\"3337d0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t&#8220;The products we used lacked the flexibility to provide optimal solutions for clients in diverse sectors like healthcare and automotive. We often had to force inadequate solutions or make clients accept that their needs couldn&#8217;t always be fully met.&#8221;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1709e3 elementor-widget elementor-widget-text-editor\" data-id=\"e1709e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAdditionally, DoTel felt more like resellers than true partners with their previous vendors, lacking the access and control needed to provide top\u2011tier\u00a0service.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aea8788 elementor-widget elementor-widget-heading\" data-id=\"aea8788\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Streamlining Internal Processes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23990cc elementor-widget elementor-widget-text-editor\" data-id=\"23990cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tTransitioning to Wildix PBX marked a significant improvement in DoTel\u2019s internal operations. Efficiency during client meetings and internal communications saw a substantial boost, with the time spent on note-taking and follow-ups drastically reduced. Wildix\u2019s AI-powered features played a crucial role, offering comprehensive notes and facilitating smoother interactions with clients and technicians. As a result, DoTel reduced their technical administration time by\u00a040%.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d22c411 elementor-widget elementor-widget-heading\" data-id=\"d22c411\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Security Enhancements<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6595e4 elementor-widget elementor-widget-text-editor\" data-id=\"e6595e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSecurity was another area where Wildix brought substantial improvements. With default encryption across all communications, DoTel experienced a major upgrade from their previous solutions. The incorporation of STIR\/SHAKEN protocols further bolstered the security and performance of their telecommunications services. This &#8220;secure by design&#8221; approach has instilled greater confidence in the safety of their\u00a0communications.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b102f8e elementor-widget elementor-widget-heading\" data-id=\"b102f8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Growth and Success<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfd9711 elementor-widget elementor-widget-text-editor\" data-id=\"dfd9711\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSince implementing Wildix, DoTel has experienced remarkable growth. They have more than doubled their user base in a significantly shorter period compared to previous cloud platforms. This transition has resulted in a staggering 300% increase in sales. Most of their cloud services now run on Wildix, contributing to stronger client relationships and a significant boost in client acquisition rates. The flexibility and robust capabilities offered by Wildix have enabled DoTel to compete more effectively and expand their market\u00a0reach.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4bdf39 elementor-widget elementor-widget-heading\" data-id=\"d4bdf39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">High Recommendation for\u00a0Wildix<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7127f60 elementor-widget elementor-widget-text-editor\" data-id=\"7127f60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDoTel highly recommends Wildix to organizations seeking secure solutions to boost efficiency, increase profit margins, and enhance internal and external communication. Wildix&#8217;s unmatched capabilities, flexibility, and ongoing support have empowered DoTel to operate more profitably and competitively. Unlike previous vendors, Wildix facilitates growth and innovation without restrictions. A key advantage is Wildix&#8217;s open API and moddable architecture, allowing for continuous innovation, adaptability, and the ability to expand across various verticals. DoTel has leveraged these capabilities to tailor solutions that meet the specific needs of their diverse client base, fostering an environment of ongoing improvement and responsiveness to market\u00a0demands.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fd0463 elementor-widget elementor-widget-heading\" data-id=\"2fd0463\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exceptional Partnership Experience<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40314a8 elementor-widget elementor-widget-text-editor\" data-id=\"40314a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThe partnership with Wildix has been excellent, marked by a smooth onboarding process and comprehensive training that thoroughly prepared DoTel for both implementation and ongoing support. As part of its commitment to being 100% channel focused, Wildix continued to support DoTel throughout its customer journey by giving access to experts who understand the system thoroughly 24\/7. This support extends to integrations and other technical challenges, facilitating quicker deployments and enhancing DoTel&#8217;s service\u00a0offerings.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee261d7 elementor-widget elementor-widget-heading\" data-id=\"ee261d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Increased Customer Satisfaction<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78233b8 elementor-widget elementor-widget-text-editor\" data-id=\"78233b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tCustomer satisfaction has significantly improved since switching to Wildix. Clients appreciate the system&#8217;s user-friendly interface and the comprehensive solutions it enables DoTel to offer. Positive feedback has been received across various industries, indicating a reduction in previous frustrations and an overall improvement in service delivery and client interaction. As a result, DoTel&#8217;s close rates for new opportunities have increased by 35%, bringing their total close rate to\u00a0around\u00a080%.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f440435 elementor-widget elementor-widget-heading\" data-id=\"f440435\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Measurable Improvements<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-441cb20 elementor-widget elementor-widget-text-editor\" data-id=\"441cb20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDoTel has observed substantial improvements since adopting Wildix. They have experienced a 300% increase in sales, a reduction in turnover rate to 1% in the last year, and a 35% increase in close rates for new opportunities. Technical administration time has been reduced by 40%, and overall operational effectiveness and profitability have improved significantly.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>DoTel Inc 1523\u00a06\u00a0Ave\u00a0#200, Prince\u00a0George, BC\u00a0V2L\u00a03N4, Canada info@dotel.net +1 250-962-8484 dotel.ca Become a Wildix partner I would absolutely recommend Wildix. The capabilities, flexibility, and ability to compete at a much greater level, regardless of location, have been huge for us. With previous vendors, we were always a small dealer, but with Wildix, it feels like we [&hellip;]<\/p>\n","protected":false},"author":51,"featured_media":8108192,"parent":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jet_sm_ready_style":"","_jet_sm_style":"","_jet_sm_controls_values":"","_jet_sm_fonts_collection":"","_jet_sm_fonts_links":"","footnotes":""},"categories":[48],"tags":[],"class_list":["post-8108102","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-partner-spotlights"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Wildix Revolutionized DoTel&#039;s Operations and Accelerated Growth\u00a0| Wildix<\/title>\n<meta name=\"description\" content=\"Discover how Wildix enhanced DoTel&#039;s operations and drove significant growth with innovative communication solutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Wildix Revolutionized DoTel&#039;s Operations and Accelerated Growth\u00a0| Wildix\" \/>\n<meta property=\"og:description\" content=\"Discover how Wildix enhanced DoTel&#039;s operations and drove significant growth with innovative communication solutions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wildix.com\/us\/how-wildix-transformed-dotels-operations-and-growth\/\" \/>\n<meta property=\"og:site_name\" content=\"Wildix\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/groups\/wildixtechwizards\/?mibextid=6NoCDW\" \/>\n<meta property=\"article:published_time\" content=\"2024-09-11T20:24:41+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-13T12:07:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2024\/09\/DoTel-Partner-story.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Oksana Troshyna\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@wildix_\" \/>\n<meta name=\"twitter:site\" content=\"@wildix_\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Oksana Troshyna\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How Wildix Revolutionized DoTel's Operations and Accelerated Growth\u00a0| Wildix","description":"Discover how Wildix enhanced DoTel's operations and drove significant growth with innovative communication solutions.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"How Wildix Revolutionized DoTel's Operations and Accelerated Growth\u00a0| Wildix","og_description":"Discover how Wildix enhanced DoTel's operations and drove significant growth with innovative communication solutions.","og_url":"https:\/\/www.wildix.com\/us\/how-wildix-transformed-dotels-operations-and-growth\/","og_site_name":"Wildix","article_publisher":"https:\/\/www.facebook.com\/groups\/wildixtechwizards\/?mibextid=6NoCDW","article_published_time":"2024-09-11T20:24:41+00:00","article_modified_time":"2024-09-13T12:07:46+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.wildix.com\/wp-content\/uploads\/2024\/09\/DoTel-Partner-story.webp","type":"image\/webp"}],"author":"Oksana Troshyna","twitter_card":"summary_large_image","twitter_creator":"@wildix_","twitter_site":"@wildix_","twitter_misc":{"Written by":"Oksana Troshyna","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.wildix.com\/us\/how-wildix-transformed-dotels-operations-and-growth\/#article","isPartOf":{"@id":"https:\/\/www.wildix.com\/us\/how-wildix-transformed-dotels-operations-and-growth\/"},"author":{"name":"Oksana Troshyna","@id":"https:\/\/www.wildix.com\/us\/#\/schema\/person\/6c8661146e4fc1b692f037dcbe713c41"},"headline":"How Wildix Transformed DoTel&#8217;s Operations and Growth","datePublished":"2024-09-11T20:24:41+00:00","dateModified":"2024-09-13T12:07:46+00:00","mainEntityOfPage":{"@id":"https:\/\/www.wildix.com\/us\/how-wildix-transformed-dotels-operations-and-growth\/"},"wordCount":763,"publisher":{"@id":"https:\/\/www.wildix.com\/us\/#organization"},"image":{"@id":"https:\/\/www.wildix.com\/us\/how-wildix-transformed-dotels-operations-and-growth\/#primaryimage"},"thumbnailUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2024\/09\/DoTel-Partner-story.webp","articleSection":["Partner story US"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.wildix.com\/us\/how-wildix-transformed-dotels-operations-and-growth\/","url":"https:\/\/www.wildix.com\/us\/how-wildix-transformed-dotels-operations-and-growth\/","name":"How Wildix Revolutionized DoTel's Operations and Accelerated Growth\u00a0| Wildix","isPartOf":{"@id":"https:\/\/www.wildix.com\/us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.wildix.com\/us\/how-wildix-transformed-dotels-operations-and-growth\/#primaryimage"},"image":{"@id":"https:\/\/www.wildix.com\/us\/how-wildix-transformed-dotels-operations-and-growth\/#primaryimage"},"thumbnailUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2024\/09\/DoTel-Partner-story.webp","datePublished":"2024-09-11T20:24:41+00:00","dateModified":"2024-09-13T12:07:46+00:00","description":"Discover how Wildix enhanced DoTel's operations and drove significant growth with innovative communication solutions.","breadcrumb":{"@id":"https:\/\/www.wildix.com\/us\/how-wildix-transformed-dotels-operations-and-growth\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.wildix.com\/us\/how-wildix-transformed-dotels-operations-and-growth\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.wildix.com\/us\/how-wildix-transformed-dotels-operations-and-growth\/#primaryimage","url":"https:\/\/www.wildix.com\/wp-content\/uploads\/2024\/09\/DoTel-Partner-story.webp","contentUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2024\/09\/DoTel-Partner-story.webp","width":1200,"height":630,"caption":"DoTel Partner story"},{"@type":"BreadcrumbList","@id":"https:\/\/www.wildix.com\/us\/how-wildix-transformed-dotels-operations-and-growth\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.wildix.com\/us\/"},{"@type":"ListItem","position":2,"name":"How Wildix Transformed DoTel&#8217;s Operations and Growth"}]},{"@type":"WebSite","@id":"https:\/\/www.wildix.com\/us\/#website","url":"https:\/\/www.wildix.com\/us\/","name":"Wildix","description":"","publisher":{"@id":"https:\/\/www.wildix.com\/us\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.wildix.com\/us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.wildix.com\/us\/#organization","name":"Wildix","url":"https:\/\/www.wildix.com\/us\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.wildix.com\/us\/#\/schema\/logo\/image\/","url":"https:\/\/www.wildix.com\/wp-content\/uploads\/2021\/09\/logo-1.svg","contentUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2021\/09\/logo-1.svg","caption":"Wildix"},"image":{"@id":"https:\/\/www.wildix.com\/us\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/groups\/wildixtechwizards\/?mibextid=6NoCDW","https:\/\/x.com\/wildix_"]},{"@type":"Person","@id":"https:\/\/www.wildix.com\/us\/#\/schema\/person\/6c8661146e4fc1b692f037dcbe713c41","name":"Oksana Troshyna","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/9576dcb9c3d786b0c81f0e89e9d2f0866d5348775664c07b0ee35e68afa7475a?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9576dcb9c3d786b0c81f0e89e9d2f0866d5348775664c07b0ee35e68afa7475a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9576dcb9c3d786b0c81f0e89e9d2f0866d5348775664c07b0ee35e68afa7475a?s=96&d=mm&r=g","caption":"Oksana Troshyna"},"url":"https:\/\/www.wildix.com\/us\/author\/oksana-troshyna\/"}]}},"clean_content":"DoTel Inc 1523\u00a06\u00a0Ave\u00a0#200, Prince\u00a0George, BC\u00a0V2L\u00a03N4, Canada info@dotel.net +1 250-962-8484 dotel.ca Become a Wildix partner I would absolutely recommend Wildix. The capabilities, flexibility, and ability to compete at a much greater level, regardless of location, have been huge for us. With previous vendors, we were always a small dealer, but with Wildix, it feels like we can compete anywhere and grow as much as we want. We can move however we want to and feel extremely competitive. Harry PerryCloud Specialist at\u00a0DoTel Overcoming Initial Challenges Before partnering with Wildix, DoTel faced several significant challenges that hindered their growth and operational efficiency. Their service coverage, particularly outside Prince George, was limited by their reliance on the NEC product line. The process of obtaining telephone numbers and managing porting was cumbersome and inefficient, leading to delays and frustration. Moreover, the products they used lacked the necessary flexibility to cater to the diverse needs of clients in sectors like healthcare and automotive, often resulting in compromises that left clients\u00a0dissatisfied. Harry Perry, Cloud Specialist at DoTel, reflected on these challenges: \u201cThe products we used lacked the flexibility to provide optimal solutions for clients in diverse sectors like healthcare and automotive. We often had to force inadequate solutions or make clients accept that their needs couldn\u2019t always be fully met.\u201d Additionally, DoTel felt more like resellers than true partners with their previous vendors, lacking the access and control needed to provide top\u2011tier\u00a0service. Streamlining Internal Processes Transitioning to Wildix PBX marked a significant improvement in DoTel\u2019s internal operations. Efficiency during client meetings and internal communications saw a substantial boost, with the time spent on note-taking and follow-ups drastically reduced. Wildix\u2019s AI-powered features played a crucial role, offering comprehensive notes and facilitating smoother interactions with clients and technicians. As a result, DoTel reduced their technical administration time by\u00a040%. Security Enhancements Security was another area where Wildix brought substantial improvements. With default encryption across all communications, DoTel experienced a major upgrade from their previous solutions. The incorporation of STIR\/SHAKEN protocols further bolstered the security and performance of their telecommunications services. This \u201csecure by design\u201d approach has instilled greater confidence in the safety of their\u00a0communications. Growth and Success Since implementing Wildix, DoTel has experienced remarkable growth. They have more than doubled their user base in a significantly shorter period compared to previous cloud platforms. This transition has resulted in a staggering 300% increase in sales. Most of their cloud services now run on Wildix, contributing to stronger client relationships and a significant boost in client acquisition rates. The flexibility and robust capabilities offered by Wildix have enabled DoTel to compete more effectively and expand their market\u00a0reach. High Recommendation for\u00a0Wildix DoTel highly recommends Wildix to organizations seeking secure solutions to boost efficiency, increase profit margins, and enhance internal and external communication. Wildix\u2019s unmatched capabilities, flexibility, and ongoing support have empowered DoTel to operate more profitably and competitively. Unlike previous vendors, Wildix facilitates growth and innovation without restrictions. A key advantage is Wildix\u2019s open API and moddable architecture, allowing for continuous innovation, adaptability, and the ability to expand across various verticals. DoTel has leveraged these capabilities to tailor solutions that meet the specific needs of their diverse client base, fostering an environment of ongoing improvement and responsiveness to market\u00a0demands. Exceptional Partnership Experience The partnership with Wildix has been excellent, marked by a smooth onboarding process and comprehensive training that thoroughly prepared DoTel for both implementation and ongoing support. As part of its commitment to being 100% channel focused, Wildix continued to support DoTel throughout its customer journey by giving access to experts who understand the system thoroughly 24\/7. This support extends to integrations and other technical challenges, facilitating quicker deployments and enhancing DoTel\u2019s service\u00a0offerings. Increased Customer Satisfaction Customer satisfaction has significantly improved since switching to Wildix. Clients appreciate the system\u2019s user-friendly interface and the comprehensive solutions it enables DoTel to offer. Positive feedback has been received across various industries, indicating a reduction in previous frustrations and an overall improvement in service delivery and client interaction. As a result, DoTel\u2019s close rates for new opportunities have increased by 35%, bringing their total close rate to\u00a0around\u00a080%. Measurable Improvements DoTel has observed substantial improvements since adopting Wildix. They have experienced a 300% increase in sales, a reduction in turnover rate to 1% in the last year, and a 35% increase in close rates for new opportunities. Technical administration time has been reduced by 40%, and overall operational effectiveness and profitability have improved significantly.","clean_excerpt":"DoTel Inc 1523\u00a06\u00a0Ave\u00a0#200, Prince\u00a0George, BC\u00a0V2L\u00a03N4, Canada info@dotel.net +1 250-962-8484 dotel.ca Become a Wildix partner I would absolutely recommend Wildix. The capabilities, flexibility, and ability to compete at a much greater level, regardless of location, have been huge for us. With previous vendors, we were always a small dealer, but with Wildix, it feels like we...","_links":{"self":[{"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/posts\/8108102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/users\/51"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/comments?post=8108102"}],"version-history":[{"count":5,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/posts\/8108102\/revisions"}],"predecessor-version":[{"id":8108386,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/posts\/8108102\/revisions\/8108386"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/media\/8108192"}],"wp:attachment":[{"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/media?parent=8108102"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/categories?post=8108102"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/tags?post=8108102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}