{"id":7965105,"date":"2022-07-12T10:13:23","date_gmt":"2022-07-12T08:13:23","guid":{"rendered":"https:\/\/www.wildix.com\/?p=7965105"},"modified":"2024-09-11T21:43:14","modified_gmt":"2024-09-11T19:43:14","slug":"altitude-communications","status":"publish","type":"post","link":"https:\/\/www.wildix.com\/us\/altitude-communications\/","title":{"rendered":"Altitude Communications"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7965105\" class=\"elementor elementor-7965105\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df7e788 e-flex e-con-boxed e-con e-parent\" data-id=\"df7e788\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c37ecca e-flex e-con-boxed e-con e-child\" data-id=\"c37ecca\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2152167 e-con-full e-flex e-con e-child\" data-id=\"2152167\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2871f99 elementor-widget elementor-widget-image\" data-id=\"2871f99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1245\" height=\"391\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/07\/Altitude-Communications-logo.png\" class=\"attachment-full size-full wp-image-8092084\" alt=\"\" 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data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-city\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M616 192H480V24c0-13.26-10.74-24-24-24H312c-13.26 0-24 10.74-24 24v72h-64V16c0-8.84-7.16-16-16-16h-16c-8.84 0-16 7.16-16 16v80h-64V16c0-8.84-7.16-16-16-16H80c-8.84 0-16 7.16-16 16v80H24c-13.26 0-24 10.74-24 24v360c0 17.67 14.33 32 32 32h576c17.67 0 32-14.33 32-32V216c0-13.26-10.75-24-24-24zM128 404c0 6.63-5.37 12-12 12H76c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm0-96c0 6.63-5.37 12-12 12H76c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm0-96c0 6.63-5.37 12-12 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class=\"elementor-icon-list-text\">Altitude Communications<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-map-marker-alt\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M172.268 501.67C26.97 291.031 0 269.413 0 192 0 85.961 85.961 0 192 0s192 85.961 192 192c0 77.413-26.97 99.031-172.268 309.67-9.535 13.774-29.93 13.773-39.464 0zM192 272c44.183 0 80-35.817 80-80s-35.817-80-80-80-80 35.817-80 80 35.817 80 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">440, 2710\u201317\u00a0Avenue\u00a0SE, Calgary, Alberta, T2A\u00a00P6<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+14035385555\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span 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0-6.947-12.606c-2.912-2.005-6.64-4.875-10.341-8.569-28.073-28.073-28.191-73.639 0-101.83l67.2-67.19c28.239-28.239 74.3-28.069 102.325.51 27.75 28.3 26.872 73.934-1.155 101.96l-13.087 13.087c-4.35 4.35-5.769 10.79-3.783 16.612 5.864 17.194 9.042 34.999 9.69 52.721.509 13.906 17.454 20.446 27.294 10.606l37.106-37.106c59.271-59.259 59.271-155.699.001-214.959z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">altitudecommunications.ca<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-498d84e e-con-full e-flex e-con e-child\" data-id=\"498d84e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5d3041 elementor-mobile-align-left elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f5d3041\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.wildixpartner.com\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Become a Wildix partner<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48a117e e-flex e-con-boxed e-con e-child\" data-id=\"48a117e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a4ce523 e-con-full e-flex e-con e-child\" data-id=\"a4ce523\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f271ee elementor-widget elementor-widget-image\" data-id=\"9f271ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"798\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2020\/10\/altitude-communications-on-the-ucc-summit-2020.jpg\" class=\"attachment-full size-full wp-image-7947621\" alt=\"Altitude Communications and Wildix partner story\" srcset=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2020\/10\/altitude-communications-on-the-ucc-summit-2020.jpg 1200w, https:\/\/www.wildix.com\/wp-content\/uploads\/2020\/10\/altitude-communications-on-the-ucc-summit-2020-300x200.jpg 300w, https:\/\/www.wildix.com\/wp-content\/uploads\/2020\/10\/altitude-communications-on-the-ucc-summit-2020-1024x681.jpg 1024w, https:\/\/www.wildix.com\/wp-content\/uploads\/2020\/10\/altitude-communications-on-the-ucc-summit-2020-768x511.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a10f4d3 e-flex e-con-boxed e-con e-child\" data-id=\"a10f4d3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbc233f elementor-testimonial--align-left elementor-testimonial--skin-default elementor-testimonial--layout-image_inline elementor-widget elementor-widget-testimonial-carousel\" data-id=\"fbc233f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_per_view&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;speed&quot;:500,&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"testimonial-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\tWe still learn about a new feature every day. There's still so much that's in the package. Just having so many tools in one license is pretty powerful, since I don't need 13\u00a0SKUs or 13\u00a0different licenses to make something happen from an innovation standpoint.\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2020\/10\/marshall-anderson.400x400.jpg\" alt=\"Marshall Anderson, Altitude Communications\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Marshall Anderson<\/span><span class=\"elementor-testimonial__title\">President of Altitude Communications<\/span><\/cite>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-999a838 e-con-full e-flex e-con e-child\" data-id=\"999a838\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a0a31e elementor-widget elementor-widget-text-editor\" data-id=\"0a0a31e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAn experienced telephony provider in Alberta, Canada, Altitude Communications has long utilized their expertise to tailor-fit technology to suit their customer&#8217;s business needs.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04705ad elementor-widget elementor-widget-text-editor\" data-id=\"04705ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t&#8220;<b>We want to continue to do what we&#8217;ve always done, which is value the word &#8216;partner&#8217;<\/b>,&#8221; explained Marshall Anderson, president of Altitude Communications. &#8220;The objective for us is just to continue to be a reliable place for bringing together those three pillars of communications technology\u00a0\u2014 communication, engagement and collaboration\u00a0\u2014 and making the technology work for your business.&#8221;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e7e183 elementor-widget elementor-widget-text-editor\" data-id=\"4e7e183\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tHowever, the company ran into problems with this goal after their previous vendor underwent a buyout 2018.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96f3264 elementor-widget elementor-widget-text-editor\" data-id=\"96f3264\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAlthough Altitude had been operating since 1995, changing from digital telephony to the VoIP model as the market demanded, this merger left them without the products and support they needed to function at their previously established levels of service.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f30624 elementor-widget elementor-widget-text-editor\" data-id=\"9f30624\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t&#8220;That&#8217;s when we started looking for other things to sell,&#8221; Mr.\u00a0Anderson continued, &#8220;and <b>almost two years ago now, we met Wildix<\/b>.&#8221;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5158d0 elementor-widget elementor-widget-text-editor\" data-id=\"a5158d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tEver since then, Altitude has seen longevity in their partnership with Wildix.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aaaa337 elementor-widget elementor-widget-text-editor\" data-id=\"aaaa337\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAccording to Mr.\u00a0Anderson:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ee88e3 elementor-widget elementor-widget-text-editor\" data-id=\"6ee88e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t&#8220;<b>We just really haven&#8217;t looked back since choosing Wildix<\/b>. The relationship just felt grassroots. <b>It felt like Wildix was a company that really wanted to make inroads and really value the Partner community to make that happen<\/b>.&#8221;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-057fc43 elementor-widget elementor-widget-text-editor\" data-id=\"057fc43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t&#8220;There are lots of different companies who say they have a great partner program. They don&#8217;t; it&#8217;s not a true partner program. It&#8217;s, &#8216;go sell our stuff, and we&#8217;ll tell you how to do it and when to do it.&#8221;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6305fe9 elementor-widget elementor-widget-text-editor\" data-id=\"6305fe9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t&#8220;<b>So Wildix really felt like a return to an opportunity to grow together. I felt like truly mutual growth was what was being sought, and that was really appealing to us<\/b>.&#8221;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-205f0f6 elementor-widget elementor-widget-text-editor\" data-id=\"205f0f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIn particular, Mr.\u00a0Anderson says he found a sense of trust in working with Wildix.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a19b431 elementor-widget elementor-widget-text-editor\" data-id=\"a19b431\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t&#8220;<b>I would definitely speak highly of the partnership and the sincerity behind it<\/b>,&#8221; he explained. &#8220;<b>There is a sincerity in the conversations that we have<\/b>. That makes me feel valued and makes me feel this is a two-sided engagement all the way. We feel very comfortable coming back to the Wildix team and saying, &#8216;here&#8217;s a problem\u00a0\u2014 how do we solve it?'&#8221;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1657429 elementor-widget elementor-widget-text-editor\" data-id=\"1657429\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tHe spoke especially highly of Wildix&#8217;s R&amp;D department and the ways in which they collaborate with Partners:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56d30a3 elementor-widget elementor-widget-text-editor\" data-id=\"56d30a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t&#8220;<b>There is enough flexibility in the Wildix technical team to really be heard and say that if a feature is not available, they&#8217;ll make it available<\/b>. We found that to be very encouraging, because we go to the market with confidence that, although we can get the customer most of the way there,\u00a0<b>if there&#8217;s something else they need, we&#8217;ll take it back to the [Wildix] team<\/b>.&#8221;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c669f81 elementor-widget elementor-widget-text-editor\" data-id=\"c669f81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThe platform has also supported Altitude in terms of winning deals and serving their own customers, as Wildix&#8217; diverse feature set has helped Altitude create a standout, versatile solution.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5340065 elementor-widget elementor-widget-text-editor\" data-id=\"5340065\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tMr. Anderson explained, &#8220;My business is really about looking after my customer&#8217;s customers, and I think Wildix really takes that seriously in terms of things like the Kite widget, being able to click to chat and ACD stats. <b>I would say that the customer engagement side is definitely where we see a lot of excitement from our customers&#8217; standpoint<\/b>.&#8221;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c25f165 elementor-widget elementor-widget-text-editor\" data-id=\"c25f165\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIn fact, the Wildix platform even has standout features that surprises Altitude themselves in addition to impressing their customers, according to Mr.\u00a0Anderson:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0588963 elementor-widget elementor-widget-text-editor\" data-id=\"0588963\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t&#8220;<b>We still learn about a new feature every day. There&#8217;s still so much that&#8217;s in the package<\/b>. Just having so many tools in one license is pretty powerful, since I don&#8217;t need 13\u00a0SKUs or 13\u00a0different licenses to make something happen from an innovation standpoint.&#8221;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e87406a elementor-widget elementor-widget-text-editor\" data-id=\"e87406a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t&#8220;<b>We don&#8217;t see [our customers] shopping around very much once we get past a demo stage<\/b>.\u00a0Once we&#8217;ve passed the demo, it&#8217;s like, &#8216;Oh wow, that&#8217;s so much for so little\u00a0\u2014 why do we need to look somewhere else?&#8221;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e6212c elementor-widget elementor-widget-text-editor\" data-id=\"1e6212c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t&#8220;<b>It&#8217;s so good in so many ways<\/b>,&#8221; he continued. &#8220;It does voice, it does a little bit of the contact center application, it&#8217;s got some web interface, it&#8217;s got customer engagement\u00a0\u2014 and it does all those things so well that you don&#8217;t really have to go anywhere else to buy something.\u00a0<b>It really brings the customer into a very sticky environment<\/b>.&#8221;\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Altitude Communications 440, 2710\u201317\u00a0Avenue\u00a0SE, Calgary, Alberta, T2A\u00a00P6 +1 403-538-5555 altitudecommunications.ca Become a Wildix partner We still learn about a new feature every day. There&#8217;s still so much that&#8217;s in the package. Just having so many tools in one license is pretty powerful, since I don&#8217;t need 13\u00a0SKUs or 13\u00a0different licenses to make something happen from [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jet_sm_ready_style":"","_jet_sm_style":"","_jet_sm_controls_values":"","_jet_sm_fonts_collection":"","_jet_sm_fonts_links":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-7965105","post","type-post","status-publish","format-standard","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Altitude Communications | Wildix<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Altitude Communications | Wildix\" \/>\n<meta property=\"og:description\" content=\"Altitude Communications 440, 2710\u201317\u00a0Avenue\u00a0SE, Calgary, Alberta, T2A\u00a00P6 +1 403-538-5555 altitudecommunications.ca Become a Wildix partner We still learn about a new feature every day. 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Michelazzi","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/c27dfefd7e146431d0cff8e02c3d7e9059d7015a9be1cebcdaa47131a73cd65f?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/c27dfefd7e146431d0cff8e02c3d7e9059d7015a9be1cebcdaa47131a73cd65f?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c27dfefd7e146431d0cff8e02c3d7e9059d7015a9be1cebcdaa47131a73cd65f?s=96&d=mm&r=g","caption":"Ivan Michelazzi"},"url":"https:\/\/www.wildix.com\/us\/author\/l057u\/"}]}},"clean_content":"Altitude Communications 440, 2710\u201317\u00a0Avenue\u00a0SE, Calgary, Alberta, T2A\u00a00P6 +1 403-538-5555 altitudecommunications.ca Become a Wildix partner We still learn about a new feature every day. There's still so much that's in the package. Just having so many tools in one license is pretty powerful, since I don't need 13\u00a0SKUs or 13\u00a0different licenses to make something happen from an innovation standpoint. Marshall AndersonPresident of Altitude Communications An experienced telephony provider in Alberta, Canada, Altitude Communications has long utilized their expertise to tailor-fit technology to suit their customer\u2019s business needs. \u201cWe want to continue to do what we\u2019ve always done, which is value the word \u2018partner\u2019,\u201d explained Marshall Anderson, president of Altitude Communications. \u201cThe objective for us is just to continue to be a reliable place for bringing together those three pillars of communications technology\u00a0\u2014 communication, engagement and collaboration\u00a0\u2014 and making the technology work for your business.\u201d However, the company ran into problems with this goal after their previous vendor underwent a buyout 2018. Although Altitude had been operating since 1995, changing from digital telephony to the VoIP model as the market demanded, this merger left them without the products and support they needed to function at their previously established levels of service. \u201cThat\u2019s when we started looking for other things to sell,\u201d Mr.\u00a0Anderson continued, \u201cand almost two years ago now, we met Wildix.\u201d Ever since then, Altitude has seen longevity in their partnership with Wildix. According to Mr.\u00a0Anderson: \u201cWe just really haven\u2019t looked back since choosing Wildix. The relationship just felt grassroots. It felt like Wildix was a company that really wanted to make inroads and really value the Partner community to make that happen.\u201d \u201cThere are lots of different companies who say they have a great partner program. They don\u2019t; it\u2019s not a true partner program. It\u2019s, \u2018go sell our stuff, and we\u2019ll tell you how to do it and when to do it.\u201d \u201cSo Wildix really felt like a return to an opportunity to grow together. I felt like truly mutual growth was what was being sought, and that was really appealing to us.\u201d In particular, Mr.\u00a0Anderson says he found a sense of trust in working with Wildix. \u201cI would definitely speak highly of the partnership and the sincerity behind it,\u201d he explained. \u201cThere is a sincerity in the conversations that we have. That makes me feel valued and makes me feel this is a two-sided engagement all the way. We feel very comfortable coming back to the Wildix team and saying, \u2018here\u2019s a problem\u00a0\u2014 how do we solve it?'\u201d He spoke especially highly of Wildix\u2019s R&D department and the ways in which they collaborate with Partners: \u201cThere is enough flexibility in the Wildix technical team to really be heard and say that if a feature is not available, they\u2019ll make it available. We found that to be very encouraging, because we go to the market with confidence that, although we can get the customer most of the way there,\u00a0if there\u2019s something else they need, we\u2019ll take it back to the team.\u201d The platform has also supported Altitude in terms of winning deals and serving their own customers, as Wildix\u2019 diverse feature set has helped Altitude create a standout, versatile solution. Mr. Anderson explained, \u201cMy business is really about looking after my customer\u2019s customers, and I think Wildix really takes that seriously in terms of things like the Kite widget, being able to click to chat and ACD stats. I would say that the customer engagement side is definitely where we see a lot of excitement from our customers\u2019 standpoint.\u201d In fact, the Wildix platform even has standout features that surprises Altitude themselves in addition to impressing their customers, according to Mr.\u00a0Anderson: \u201cWe still learn about a new feature every day. There\u2019s still so much that\u2019s in the package. Just having so many tools in one license is pretty powerful, since I don\u2019t need 13\u00a0SKUs or 13\u00a0different licenses to make something happen from an innovation standpoint.\u201d \u201cWe don\u2019t see shopping around very much once we get past a demo stage.\u00a0Once we\u2019ve passed the demo, it\u2019s like, \u2018Oh wow, that\u2019s so much for so little\u00a0\u2014 why do we need to look somewhere else?\u201d \u201cIt\u2019s so good in so many ways,\u201d he continued. \u201cIt does voice, it does a little bit of the contact center application, it\u2019s got some web interface, it\u2019s got customer engagement\u00a0\u2014 and it does all those things so well that you don\u2019t really have to go anywhere else to buy something.\u00a0It really brings the customer into a very sticky environment.\u201d","clean_excerpt":"Altitude Communications 440, 2710\u201317\u00a0Avenue\u00a0SE, Calgary, Alberta, T2A\u00a00P6 +1 403-538-5555 altitudecommunications.ca Become a Wildix partner We still learn about a new feature every day. There's still so much that's in the package. Just having so many tools in one license is pretty powerful, since I don't need 13\u00a0SKUs or 13\u00a0different licenses to make something happen from...","_links":{"self":[{"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/posts\/7965105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/comments?post=7965105"}],"version-history":[{"count":5,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/posts\/7965105\/revisions"}],"predecessor-version":[{"id":8093177,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/posts\/7965105\/revisions\/8093177"}],"wp:attachment":[{"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/media?parent=7965105"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/categories?post=7965105"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/tags?post=7965105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}