{"id":7964587,"date":"2019-02-19T10:00:21","date_gmt":"2019-02-19T09:00:21","guid":{"rendered":"https:\/\/www.wildix.com\/ucc-summit-2019-evolving-into-a-managed-service-provider-is-the-only-way-to-remain-competitive\/"},"modified":"2023-10-05T15:27:14","modified_gmt":"2023-10-05T13:27:14","slug":"ucc-summit-2019-evolving-into-a-managed-service-provider-is-the-only-way-to-remain-competitive","status":"publish","type":"post","link":"https:\/\/www.wildix.com\/us\/ucc-summit-2019-evolving-into-a-managed-service-provider-is-the-only-way-to-remain-competitive\/","title":{"rendered":"UC&#038;C SUMMIT 2019: Evolving into a Managed Service Provider is the only way to remain competitive"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7964587\" class=\"elementor elementor-7964587 elementor-7902534\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d8a7e66 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d8a7e66\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-418d97c8\" data-id=\"418d97c8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-542d6719 elementor-widget elementor-widget-text-editor\" data-id=\"542d6719\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>The world of Unified Communications gathered at the World Trade Center Barcelona to take stock of the business of System Integrators and analyze the new market trends faced by IT professionals today. The event, organized and sponsored by Wildix, was attended by over 400 companies from all over Europe, along with the Speakers: Mr Peter Hale, Senior Analyst of MZA Consultants and Mr Jim Roche<\/em><em>, <\/em><em>Expert in the IT Sales Methodology, ValueSelling\u00a0\u2122.<\/em><\/p><p><em>Barcelona, 18 February 2019<\/em> \u2013 The current crisis faced by System Integrators, prompt response to the Industry changes, timely decisions that save businesses from the market liquidation.<\/p><p>All these subjects were brought up during the first UC&amp;C Summit in Barcelona, an Event aimed at offering winning business strategies and proven success in a hypercompetitive market.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f055a33 elementor-widget elementor-widget-heading\" data-id=\"f055a33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vision<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21e788b2 elementor-widget elementor-widget-text-editor\" data-id=\"21e788b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Steve Osler, co-founder and CEO of Wildix stressed one of the main causes that led to the collapse of many System Integrators: the disintermediation of the market produced by the advent of the internet. \u201cThe Amazon Effect\u201d \u2013 the CEO said \u2013 \u201cproduced the almost total loss of the man in middle in between supply and demand. This is why it is no longer sustainable to be pure resellers of other people\u2019s products. And who still acts as a simple intermediary, who still fights a price war that does not bring margins and therefore gains \u201c.<\/p><p>Peter Hale, Senior Analyst from MZA Consulting, presented the updated market data, from which emerged the rise of solutions in Hosted \/ Cloud compared to on-premise solutions.<\/p><p>\u201cIn 4 years, 67% of total profits will come from cloud solutions \u2013 explained Hale \u2013 This is due to multiple factors of change, including the transition of UCs to a model of consumption, rather than ownership. And so Opex instead of Capex, usage-based pricing instead of Life-Time licenses \u201c.<\/p><p>In this scenario \u2013 it emerged from the reports \u2013 comes into play the expertise and specialization of a System Integrator, no longer a simple retailer and installer but a professional, specialized in solving the business challenges of the customer.<\/p><p>\u201cNo one, nowadays, addresses a System integrator company because he wants a new switchboard. What is required, in reality, are tools to increase business productivity,\u201d continued Osler from the plenary hall of the World Trade Center.<\/p><p>\u201cThis is why System integrators must evolve into a Managed Service Providers and sell their skills as an integral part of the solution. This is done by proposing the right technologies but together with a business model suitable for the purpose\u201d \u2013 said Osler.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12b287b elementor-widget elementor-widget-heading\" data-id=\"12b287b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">New Products<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-713bd8b4 elementor-widget elementor-widget-text-editor\" data-id=\"713bd8b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dimitri Osler with the support of Vasiliy Ganchev, Team Leader of VoIP development, presented the Wildix innovations in the field of hardware and software.<\/p><p>First up is Wizyconf, the first professional and easy-to-use web conference based on the WebRTC and the Chrome OS operating system.<\/p><p>Just Chrome OS differentiates Wizy from other platforms on the market for security, ease and simplicity. In fact, the i7-7700 CPU system is not only hacker-proof but easy and intuitive thanks to the browser interface offered by Chrome OS.<\/p><p>Wizyconf has two cameras, a 4K Ultra HD with Autofocus and a 120-degree angle accompanied by a high-resolution PTZ camera with 12x optical zoom (16x digital).<\/p><p>The microphones are the same specification used in recording studios and guarantee very high sound quality, covering an area of about 60 square meters. They can also be hung from the ceiling to meet the aesthetic needs of executive meeting rooms.<\/p><p>Finally, the support stand, minimal and elegant, designed to hold up to three screens.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23b833f9 elementor-widget elementor-widget-heading\" data-id=\"23b833f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mobile First<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f4c3104 elementor-widget elementor-widget-text-editor\" data-id=\"4f4c3104\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Wildix galaxy revolves around a fundamental concept nowadays: the mobile first. This allows you to put mobile devices at the centre, creating products suitable for the purpose.<\/p><p>For example, the new App Collaboration, a real company chat that allows you to converse, share documents, know the presence status of colleagues. The new elegant and bright design makes it even more pleasant to use on iOS and Android platforms.<\/p><p>Wildix mobile apps for iOS and Android ensure you do not miss a single call or chat and provide online access to corporate directories.<\/p><p>Unlike applications from other vendors who do not work outside the corporate network, Wildix mobile applications can manage business communications using the device of their choice, using public WiFi, 3G and LTE networks.<\/p><p>Not only that: Wildix is the first to have developed an App that lets its Collaboration communicate with Apple Watch! Now notifications, status changes and phone calls can be handled directly from your wrist.<\/p><p>With Wildix you can take your job with you wherever you go. Keep in touch with colleagues and customers anywhere and anytime. The choice is yours.<\/p><p><em>To download text of the Post UC&amp;C Summit 2019 Press Release and pictures visit <a title=\"Media and Press page\" href=\"https:\/\/www.wildix.com\/media-and-press\/\">Media and Press page<\/a><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f331e0b elementor-widget elementor-widget-heading\" data-id=\"4f331e0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Channel Sales<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6aec3857 elementor-widget elementor-widget-text-editor\" data-id=\"6aec3857\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>On the stage, Cristiano Bellumat, Head of Channel Sales Strategy and founder of Unicomm, designer of the only course that helps and accompanies companies in the transition towards an MSP business model. \u201cCreating value is a pillar of the sales model for companies in the Managed Services sector. In fact, it is not about selling a product, it is about interviewing the client to understand with him what problems they have to solve in order to improve their performance. This sales model, dedicated to the IT market is ValueSelling \u2122 \u201c.<\/p><p>During the Summit the participants were able to better understand this sales technique thanks to the contribution from Jim Roche, ValueSelling \u2122 specialist with 30 years of experience. ValueSelling \u2122 is, in fact, the method used by some of the largest IT companies in the world like Microsoft, Oracle, Google, and many others. \u201cOur Unicomm course is the only one that offers training in ValueSelling \u2122 \u2013 specified Cristiano Bellumat.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-695d5b7c elementor-widget elementor-widget-heading\" data-id=\"695d5b7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Training<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a9ec386 elementor-widget elementor-widget-text-editor\" data-id=\"5a9ec386\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>During the event, several training sessions were held, including the one dedicated to Kanban, how to manage workflows created at the beginning of the twentieth century for the manufacturing industry. The application of the Kanban, which is based on the visualization of the tasks, has allowed Toyota to quadruple the results becoming an industrial giant: today this technique has spread widely into the IT world.<\/p><p>\u201cValueSelling \u2122 leads to the discovery of the value from the customer\u2019s point of view \u2013 said Bellumat \u2013 but thanks to Kanban this value can be delivered on time and with the WOW effect of the receiver\u201d.<\/p><p>\u201cKanban has allowed us to eliminate the bottlenecks and to reduce the response times of our technical support to a minimum\u201d explained Dimitri Osler, CTO of Wildix, before illustrating the new products for 2019, based on the first pillar technology of Wildix, which is the WebRTC.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-632c00b9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"632c00b9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4997307\" data-id=\"4997307\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-14056984 elementor-widget elementor-widget-image\" data-id=\"14056984\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/07\/ucc-summit-2019-wildix-1-1-1024x683.jpeg\" class=\"attachment-large size-large wp-image-7971635\" alt=\"\" srcset=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/07\/ucc-summit-2019-wildix-1-1-1024x683.jpeg 1024w, https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/07\/ucc-summit-2019-wildix-1-1-300x200.jpeg 300w, https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/07\/ucc-summit-2019-wildix-1-1-768x512.jpeg 768w, https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/07\/ucc-summit-2019-wildix-1-1.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-30d6b78e\" data-id=\"30d6b78e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5dbf0555 elementor-widget elementor-widget-image\" data-id=\"5dbf0555\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/07\/ucc-summit-2019-wildix-2-3-1-1024x683.jpg\" class=\"attachment-large size-large wp-image-7971642\" alt=\"\" srcset=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/07\/ucc-summit-2019-wildix-2-3-1-1024x683.jpg 1024w, https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/07\/ucc-summit-2019-wildix-2-3-1-300x200.jpg 300w, https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/07\/ucc-summit-2019-wildix-2-3-1-768x512.jpg 768w, https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/07\/ucc-summit-2019-wildix-2-3-1.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7d209ebc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d209ebc\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7b908527\" data-id=\"7b908527\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e047f8f elementor-widget elementor-widget-image\" data-id=\"1e047f8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/07\/ucc-summit-2019-wildix-3-1-1024x683.jpeg\" class=\"attachment-large size-large wp-image-7971649\" alt=\"\" srcset=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/07\/ucc-summit-2019-wildix-3-1-1024x683.jpeg 1024w, https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/07\/ucc-summit-2019-wildix-3-1-300x200.jpeg 300w, https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/07\/ucc-summit-2019-wildix-3-1-768x512.jpeg 768w, https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/07\/ucc-summit-2019-wildix-3-1.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-640b6271\" data-id=\"640b6271\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4bff63b3 elementor-widget elementor-widget-image\" data-id=\"4bff63b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/07\/ucc-summit-2019-wildix-5-1-270x310.jpg\" title=\"ucc-summit-2019-wildix-5.jpg\" alt=\"ucc-summit-2019-wildix-5.jpg\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The world of Unified Communications gathered at the World Trade Center Barcelona to take stock of the business of System Integrators and analyze the new market trends faced by IT professionals today. The event, organized and sponsored by Wildix, was attended by over 400 companies from all over Europe, along with the Speakers: Mr Peter [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":7914926,"parent":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jet_sm_ready_style":"","_jet_sm_style":"","_jet_sm_controls_values":"","_jet_sm_fonts_collection":"","_jet_sm_fonts_links":"","footnotes":""},"categories":[414],"tags":[],"class_list":["post-7964587","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-us-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>UC&amp;C SUMMIT 2019: Evolving into a Managed Service Provider is the only way to remain competitive<\/title>\n<meta name=\"description\" content=\"The world of Unified Communications gathered at the World Trade Center Barcelona to take stock of the business of System Integrators and analyze the new market trends faced by IT professionals today.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UC&amp;C SUMMIT 2019: Evolving into a Managed Service Provider is the only way to remain competitive\" \/>\n<meta property=\"og:description\" content=\"The world of Unified Communications gathered at the World Trade Center Barcelona to take stock of the business of System Integrators and analyze the new market trends faced by IT professionals today.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wildix.com\/us\/ucc-summit-2019-evolving-into-a-managed-service-provider-is-the-only-way-to-remain-competitive\/\" \/>\n<meta property=\"og:site_name\" content=\"Wildix\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/groups\/wildixtechwizards\/?mibextid=6NoCDW\" \/>\n<meta property=\"article:published_time\" content=\"2019-02-19T09:00:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-05T13:27:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/05\/ucc-summit-2019-wildix-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"annalisa.toniatti@wildix.com\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@wildix_\" \/>\n<meta name=\"twitter:site\" content=\"@wildix_\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"annalisa.toniatti@wildix.com\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"UC&C SUMMIT 2019: Evolving into a Managed Service Provider is the only way to remain competitive","description":"The world of Unified Communications gathered at the World Trade Center Barcelona to take stock of the business of System Integrators and analyze the new market trends faced by IT professionals today.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"UC&C SUMMIT 2019: Evolving into a Managed Service Provider is the only way to remain competitive","og_description":"The world of Unified Communications gathered at the World Trade Center Barcelona to take stock of the business of System Integrators and analyze the new market trends faced by IT professionals today.","og_url":"https:\/\/www.wildix.com\/us\/ucc-summit-2019-evolving-into-a-managed-service-provider-is-the-only-way-to-remain-competitive\/","og_site_name":"Wildix","article_publisher":"https:\/\/www.facebook.com\/groups\/wildixtechwizards\/?mibextid=6NoCDW","article_published_time":"2019-02-19T09:00:21+00:00","article_modified_time":"2023-10-05T13:27:14+00:00","og_image":[{"width":1200,"height":800,"url":"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/05\/ucc-summit-2019-wildix-2.jpg","type":"image\/jpeg"}],"author":"annalisa.toniatti@wildix.com","twitter_card":"summary_large_image","twitter_creator":"@wildix_","twitter_site":"@wildix_","twitter_misc":{"Written by":"annalisa.toniatti@wildix.com","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.wildix.com\/us\/ucc-summit-2019-evolving-into-a-managed-service-provider-is-the-only-way-to-remain-competitive\/#article","isPartOf":{"@id":"https:\/\/www.wildix.com\/us\/ucc-summit-2019-evolving-into-a-managed-service-provider-is-the-only-way-to-remain-competitive\/"},"author":{"name":"annalisa.toniatti@wildix.com","@id":"https:\/\/www.wildix.com\/us\/#\/schema\/person\/1ae0802177eafd0e9bfb52cbbcbbbd11"},"headline":"UC&#038;C SUMMIT 2019: Evolving into a Managed Service Provider is the only way to remain competitive","datePublished":"2019-02-19T09:00:21+00:00","dateModified":"2023-10-05T13:27:14+00:00","mainEntityOfPage":{"@id":"https:\/\/www.wildix.com\/us\/ucc-summit-2019-evolving-into-a-managed-service-provider-is-the-only-way-to-remain-competitive\/"},"wordCount":1101,"publisher":{"@id":"https:\/\/www.wildix.com\/us\/#organization"},"image":{"@id":"https:\/\/www.wildix.com\/us\/ucc-summit-2019-evolving-into-a-managed-service-provider-is-the-only-way-to-remain-competitive\/#primaryimage"},"thumbnailUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/05\/ucc-summit-2019-wildix-2.jpg","articleSection":["News USA"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.wildix.com\/us\/ucc-summit-2019-evolving-into-a-managed-service-provider-is-the-only-way-to-remain-competitive\/","url":"https:\/\/www.wildix.com\/us\/ucc-summit-2019-evolving-into-a-managed-service-provider-is-the-only-way-to-remain-competitive\/","name":"UC&C SUMMIT 2019: Evolving into a Managed Service Provider is the only way to remain competitive","isPartOf":{"@id":"https:\/\/www.wildix.com\/us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.wildix.com\/us\/ucc-summit-2019-evolving-into-a-managed-service-provider-is-the-only-way-to-remain-competitive\/#primaryimage"},"image":{"@id":"https:\/\/www.wildix.com\/us\/ucc-summit-2019-evolving-into-a-managed-service-provider-is-the-only-way-to-remain-competitive\/#primaryimage"},"thumbnailUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/05\/ucc-summit-2019-wildix-2.jpg","datePublished":"2019-02-19T09:00:21+00:00","dateModified":"2023-10-05T13:27:14+00:00","description":"The world of Unified Communications gathered at the World Trade Center Barcelona to take stock of the business of System Integrators and analyze the new market trends faced by IT professionals today.","breadcrumb":{"@id":"https:\/\/www.wildix.com\/us\/ucc-summit-2019-evolving-into-a-managed-service-provider-is-the-only-way-to-remain-competitive\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.wildix.com\/us\/ucc-summit-2019-evolving-into-a-managed-service-provider-is-the-only-way-to-remain-competitive\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.wildix.com\/us\/ucc-summit-2019-evolving-into-a-managed-service-provider-is-the-only-way-to-remain-competitive\/#primaryimage","url":"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/05\/ucc-summit-2019-wildix-2.jpg","contentUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/05\/ucc-summit-2019-wildix-2.jpg","width":1200,"height":800},{"@type":"BreadcrumbList","@id":"https:\/\/www.wildix.com\/us\/ucc-summit-2019-evolving-into-a-managed-service-provider-is-the-only-way-to-remain-competitive\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.wildix.com\/us\/"},{"@type":"ListItem","position":2,"name":"UC&#038;C SUMMIT 2019: Evolving into a Managed Service Provider is the only way to remain competitive"}]},{"@type":"WebSite","@id":"https:\/\/www.wildix.com\/us\/#website","url":"https:\/\/www.wildix.com\/us\/","name":"Wildix","description":"","publisher":{"@id":"https:\/\/www.wildix.com\/us\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.wildix.com\/us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.wildix.com\/us\/#organization","name":"Wildix","url":"https:\/\/www.wildix.com\/us\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.wildix.com\/us\/#\/schema\/logo\/image\/","url":"https:\/\/www.wildix.com\/wp-content\/uploads\/2021\/09\/logo-1.svg","contentUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2021\/09\/logo-1.svg","caption":"Wildix"},"image":{"@id":"https:\/\/www.wildix.com\/us\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/groups\/wildixtechwizards\/?mibextid=6NoCDW","https:\/\/x.com\/wildix_"]},{"@type":"Person","@id":"https:\/\/www.wildix.com\/us\/#\/schema\/person\/1ae0802177eafd0e9bfb52cbbcbbbd11","name":"annalisa.toniatti@wildix.com","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/1689dadad3d928292b6346b0643231452ed142a52fd3c0b7bc11222a2c2b8102?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/1689dadad3d928292b6346b0643231452ed142a52fd3c0b7bc11222a2c2b8102?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/1689dadad3d928292b6346b0643231452ed142a52fd3c0b7bc11222a2c2b8102?s=96&d=mm&r=g","caption":"annalisa.toniatti@wildix.com"},"url":"https:\/\/www.wildix.com\/us\/author\/annalisa-toniattiwildix-com\/"}]}},"clean_content":"The world of Unified Communications gathered at the World Trade Center Barcelona to take stock of the business of System Integrators and analyze the new market trends faced by IT professionals today. The event, organized and sponsored by Wildix, was attended by over 400 companies from all over Europe, along with the Speakers: Mr Peter Hale, Senior Analyst of MZA Consultants and Mr Jim Roche, Expert in the IT Sales Methodology, ValueSelling\u00a0\u2122.Barcelona, 18 February 2019 \u2013 The current crisis faced by System Integrators, prompt response to the Industry changes, timely decisions that save businesses from the market liquidation.All these subjects were brought up during the first UC&C Summit in Barcelona, an Event aimed at offering winning business strategies and proven success in a hypercompetitive market. Vision Steve Osler, co-founder and CEO of Wildix stressed one of the main causes that led to the collapse of many System Integrators: the disintermediation of the market produced by the advent of the internet. \u201cThe Amazon Effect\u201d \u2013 the CEO said \u2013 \u201cproduced the almost total loss of the man in middle in between supply and demand. This is why it is no longer sustainable to be pure resellers of other people\u2019s products. And who still acts as a simple intermediary, who still fights a price war that does not bring margins and therefore gains \u201c.Peter Hale, Senior Analyst from MZA Consulting, presented the updated market data, from which emerged the rise of solutions in Hosted \/ Cloud compared to on-premise solutions.\u201cIn 4 years, 67% of total profits will come from cloud solutions \u2013 explained Hale \u2013 This is due to multiple factors of change, including the transition of UCs to a model of consumption, rather than ownership. And so Opex instead of Capex, usage-based pricing instead of Life-Time licenses \u201c.In this scenario \u2013 it emerged from the reports \u2013 comes into play the expertise and specialization of a System Integrator, no longer a simple retailer and installer but a professional, specialized in solving the business challenges of the customer.\u201cNo one, nowadays, addresses a System integrator company because he wants a new switchboard. What is required, in reality, are tools to increase business productivity,\u201d continued Osler from the plenary hall of the World Trade Center.\u201cThis is why System integrators must evolve into a Managed Service Providers and sell their skills as an integral part of the solution. This is done by proposing the right technologies but together with a business model suitable for the purpose\u201d \u2013 said Osler. New Products Dimitri Osler with the support of Vasiliy Ganchev, Team Leader of VoIP development, presented the Wildix innovations in the field of hardware and software.First up is Wizyconf, the first professional and easy-to-use web conference based on the WebRTC and the Chrome OS operating system.Just Chrome OS differentiates Wizy from other platforms on the market for security, ease and simplicity. In fact, the i7-7700 CPU system is not only hacker-proof but easy and intuitive thanks to the browser interface offered by Chrome OS.Wizyconf has two cameras, a 4K Ultra HD with Autofocus and a 120-degree angle accompanied by a high-resolution PTZ camera with 12x optical zoom (16x digital).The microphones are the same specification used in recording studios and guarantee very high sound quality, covering an area of about 60 square meters. They can also be hung from the ceiling to meet the aesthetic needs of executive meeting rooms.Finally, the support stand, minimal and elegant, designed to hold up to three screens. Mobile First The Wildix galaxy revolves around a fundamental concept nowadays: the mobile first. This allows you to put mobile devices at the centre, creating products suitable for the purpose.For example, the new App Collaboration, a real company chat that allows you to converse, share documents, know the presence status of colleagues. The new elegant and bright design makes it even more pleasant to use on iOS and Android platforms.Wildix mobile apps for iOS and Android ensure you do not miss a single call or chat and provide online access to corporate directories.Unlike applications from other vendors who do not work outside the corporate network, Wildix mobile applications can manage business communications using the device of their choice, using public WiFi, 3G and LTE networks.Not only that: Wildix is the first to have developed an App that lets its Collaboration communicate with Apple Watch! Now notifications, status changes and phone calls can be handled directly from your wrist.With Wildix you can take your job with you wherever you go. Keep in touch with colleagues and customers anywhere and anytime. The choice is yours.To download text of the Post UC&C Summit 2019 Press Release and pictures visit Media and Press page Channel Sales On the stage, Cristiano Bellumat, Head of Channel Sales Strategy and founder of Unicomm, designer of the only course that helps and accompanies companies in the transition towards an MSP business model. \u201cCreating value is a pillar of the sales model for companies in the Managed Services sector. In fact, it is not about selling a product, it is about interviewing the client to understand with him what problems they have to solve in order to improve their performance. This sales model, dedicated to the IT market is ValueSelling \u2122 \u201c.During the Summit the participants were able to better understand this sales technique thanks to the contribution from Jim Roche, ValueSelling \u2122 specialist with 30 years of experience. ValueSelling \u2122 is, in fact, the method used by some of the largest IT companies in the world like Microsoft, Oracle, Google, and many others. \u201cOur Unicomm course is the only one that offers training in ValueSelling \u2122 \u2013 specified Cristiano Bellumat. Training During the event, several training sessions were held, including the one dedicated to Kanban, how to manage workflows created at the beginning of the twentieth century for the manufacturing industry. The application of the Kanban, which is based on the visualization of the tasks, has allowed Toyota to quadruple the results becoming an industrial giant: today this technique has spread widely into the IT world.\u201cValueSelling \u2122 leads to the discovery of the value from the customer\u2019s point of view \u2013 said Bellumat \u2013 but thanks to Kanban this value can be delivered on time and with the WOW effect of the receiver\u201d.\u201cKanban has allowed us to eliminate the bottlenecks and to reduce the response times of our technical support to a minimum\u201d explained Dimitri Osler, CTO of Wildix, before illustrating the new products for 2019, based on the first pillar technology of Wildix, which is the WebRTC.","clean_excerpt":"The world of Unified Communications gathered at the World Trade Center Barcelona to take stock of the business of System Integrators and analyze the new market trends faced by IT professionals today. The event, organized and sponsored by Wildix, was attended by over 400 companies from all over Europe, along with the Speakers: Mr Peter...","_links":{"self":[{"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/posts\/7964587","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/comments?post=7964587"}],"version-history":[{"count":1,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/posts\/7964587\/revisions"}],"predecessor-version":[{"id":8054168,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/posts\/7964587\/revisions\/8054168"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/media\/7914926"}],"wp:attachment":[{"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/media?parent=7964587"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/categories?post=7964587"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.wildix.com\/us\/wp-json\/wp\/v2\/tags?post=7964587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}