Wildix WebRTC Kite
Unified Communications for the Customer Service
MAKE YOUR BUSINESS FLY WITH WILDIX WEBRTC KITE
Wildix Kite is a professional solution for business communication based on the WebRTC technology that brings Unified Communications to the website.
With Wildix Kite a website visitor can communicate with the company call agents via chat, audio and video call, desktop sharing and file transfer , all this with just one click.
Kite is fully integrated into Wildix Unified Communication system and it turns the corporate website into an efficient marketing tool.
AUDIO CALL | ONLINE CHAT | VIDEO CALL | SCREEN SHARING | FILE TRANSFER
FULLY CUSTOMIZABLE HTML TEMPLATE
- Decide which information to display: agent’s personal image, presence information, geolocation
- Choose whether an external user must perform authorization or skip it to access to Kite service
- Use Kite in any form: Kite embedded into Contacts website page, Contact-me button, HTML signature with chat/call button, Widget that remains open while the customer navigates the website
Okay, I’ve got Kite, how can I skip authorization?
Okay, I’ve got Kite, where can I create my signature?
Okay, I’ve got Kite, where can I generate the widget code?
KITE VIDEO COLLECTION
THESE COMPANIES HAVE ALREADY INCREASED THEIR SALES WITH KITE
The real estate company MyLeane has a branch office in Thonon-les-Bains, on the Lake Geneva and one in Louhans, Bourgogne (France). Both are wonderful places.
The company’s sales managers didn’t want to miss a single information request from a potential customer on the corporate website.
Today, thanks to the Kite service available on the website homepage, customers can communicate with the company call agents via chat, call, video and, why not – even take a virtual tour.
Agrieuro is the most important portal in Italy for agriculture, machinery and gardening equipment.
The company has introduced Kite service because it’s not solely the button to contact the customer assistance, but the possibility to get in touch directly with each team member. Customers can even choose the language they prefer.
Sales, shipping departments and company management in faces, to ensure the most efficient and simple customer service.
Everybody knows that Italy is the capital of fashion, design and quality handicraft.
Tirabasso Group, the european leader in the industry of hats manufacturing, has decided to combine tradition and innovation while modernizing their website, and to provide their customers with the simple and direct way to contact the company.
Kite is available in the form of widget while navigating the corporate website. Kite is present on the Contacts page, in the form of call buttons allowing a direct contact with each team member and displaying the realtime presence information for each person.