zoho-wildix-integration

The Zoho PhoneBridge platform is the single point of entry to make cloud PBX and Contact Center Solution providers an integral part of Zoho’s suite of business applications.

Integration of Wildix PBX
with Zoho PhoneBridge

Wildix integration for Zoho CRM simplifies your business processes, reduces the human latency and automates your daily tasks, enabling the employees to place and receive calls directly within their Zoho CRM accounts.

To start using all the features of the Wildix integration for Zoho CRM, you should import users from Zoho CRM into your Wildix system and enable the integration on the Wildix side. Once the setup is done you can start managing your call activities within your CRM account.

Features:

  • Screen pop-ups for incoming calls with caller information and call details
  • Easy one-click calls with click-to-call feature
  • Possibility to schedule follow-up activities once the call is ended
  • Automatic call logging

Technical information

Zoho integration is available starting from WMS version 4.0.

Documentation

About Zoho

Zoho is a California-based company, launched in 1998 as a CRM. Right now Zoho offers a unified experience of 40 integrated business software applications for back office, productivity and collaboration, front office. As of 2019, the company counts 7,000 employees globally and over 40 million users coming from more than 180 countries.

DEMO VIDEO:
Click-to-call from Zoho CRM

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