{"id":7900929,"date":"2022-02-17T17:22:16","date_gmt":"2022-02-17T16:22:16","guid":{"rendered":"https:\/\/www.wildix.com\/?post_type=integrations&p=7900929"},"modified":"2025-08-22T13:53:49","modified_gmt":"2025-08-22T11:53:49","slug":"fias-fidelio-integration","status":"publish","type":"integrations","link":"https:\/\/www.wildix.com\/it\/integrations\/fias-fidelio-integration\/","title":{"rendered":"FIAS FIDELIO INTEGRATION"},"featured_media":7812978,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jet_sm_ready_style":"","_jet_sm_style":"","_jet_sm_controls_values":"","_jet_sm_fonts_collection":"","_jet_sm_fonts_links":""},"integrations_integrated_products":[982],"integrations_tags":[975],"integrations_sector":[961],"wildix-licence":[],"class_list":["post-7900929","integrations","type-integrations","status-publish","has-post-thumbnail","hentry","integrations_integrated_products-wildix-pbx","integrations_tags-hotel-pms","integrations_sector-hotel"],"acf":[],"yoast_head":"\nFIAS FIDELIO INTEGRATION | Wildix<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FIAS FIDELIO INTEGRATION | Wildix\" \/>\n<meta property=\"og:description\" content=\"Wildix communication system integrates with FIAS protocol (Fidelio Interface Application Specification) with the help of Wildix APIs.Wildix W-TAPI permet to connect at FIAS protocol (the hotel management interface: Fidelio Interface Application Specification). Thanks to the integration with Oracle-Fidelio software for hotel management, Wildix UC&C system receives the information about room reservations, check-ins, check-outs, wake up calls, current room status and […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wildix.com\/it\/integrations\/fias-fidelio-integration\/\" \/>\n<meta property=\"og:site_name\" content=\"Wildix\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/groups\/wildixtechwizards\/?mibextid=6NoCDW\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-22T11:53:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2018\/04\/micros-fidelio-featured-image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"200\" \/>\n\t<meta property=\"og:image:height\" content=\"200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@wildix_\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuti\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FIAS FIDELIO INTEGRATION | Wildix","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"it_IT","og_type":"article","og_title":"FIAS FIDELIO INTEGRATION | Wildix","og_description":"Wildix communication system integrates with FIAS protocol (Fidelio Interface Application Specification) with the help of Wildix APIs.Wildix W-TAPI permet to connect at FIAS protocol (the hotel management interface: Fidelio Interface Application Specification). Thanks to the integration with Oracle-Fidelio software for hotel management, Wildix UC&C system receives the information about room reservations, check-ins, check-outs, wake up calls, current room status and […]","og_url":"https:\/\/www.wildix.com\/it\/integrations\/fias-fidelio-integration\/","og_site_name":"Wildix","article_publisher":"https:\/\/www.facebook.com\/groups\/wildixtechwizards\/?mibextid=6NoCDW","article_modified_time":"2025-08-22T11:53:49+00:00","og_image":[{"width":200,"height":200,"url":"https:\/\/www.wildix.com\/wp-content\/uploads\/2018\/04\/micros-fidelio-featured-image.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@wildix_","twitter_misc":{"Tempo di lettura stimato":"2 minuti"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.wildix.com\/it\/integrations\/fias-fidelio-integration\/","url":"https:\/\/www.wildix.com\/it\/integrations\/fias-fidelio-integration\/","name":"FIAS FIDELIO INTEGRATION | Wildix","isPartOf":{"@id":"https:\/\/www.wildix.com\/it\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.wildix.com\/it\/integrations\/fias-fidelio-integration\/#primaryimage"},"image":{"@id":"https:\/\/www.wildix.com\/it\/integrations\/fias-fidelio-integration\/#primaryimage"},"thumbnailUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2018\/04\/micros-fidelio-featured-image.jpg","datePublished":"2022-02-17T16:22:16+00:00","dateModified":"2025-08-22T11:53:49+00:00","breadcrumb":{"@id":"https:\/\/www.wildix.com\/it\/integrations\/fias-fidelio-integration\/#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.wildix.com\/it\/integrations\/fias-fidelio-integration\/"]}]},{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/www.wildix.com\/it\/integrations\/fias-fidelio-integration\/#primaryimage","url":"https:\/\/www.wildix.com\/wp-content\/uploads\/2018\/04\/micros-fidelio-featured-image.jpg","contentUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2018\/04\/micros-fidelio-featured-image.jpg","width":200,"height":200},{"@type":"BreadcrumbList","@id":"https:\/\/www.wildix.com\/it\/integrations\/fias-fidelio-integration\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.wildix.com\/it\/"},{"@type":"ListItem","position":2,"name":"Integrazioni","item":"https:\/\/www.wildix.com\/it\/integrations\/"},{"@type":"ListItem","position":3,"name":"FIAS FIDELIO INTEGRATION"}]},{"@type":"WebSite","@id":"https:\/\/www.wildix.com\/it\/#website","url":"https:\/\/www.wildix.com\/it\/","name":"Wildix","description":"","publisher":{"@id":"https:\/\/www.wildix.com\/it\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.wildix.com\/it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"it-IT"},{"@type":"Organization","@id":"https:\/\/www.wildix.com\/it\/#organization","name":"Wildix","url":"https:\/\/www.wildix.com\/it\/","logo":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/www.wildix.com\/it\/#\/schema\/logo\/image\/","url":"https:\/\/www.wildix.com\/wp-content\/uploads\/2021\/09\/logo-1.svg","contentUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2021\/09\/logo-1.svg","caption":"Wildix"},"image":{"@id":"https:\/\/www.wildix.com\/it\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/groups\/wildixtechwizards\/?mibextid=6NoCDW","https:\/\/x.com\/wildix_"]}]}},"clean_content":"Wildix communication system integrates with FIAS protocol (Fidelio Interface Application Specification) with the help of Wildix APIs.Wildix W-TAPI\u00a0permet to connect at FIAS protocol\u00a0(the\u00a0hotel\u00a0management interface:\u00a0Fidelio Interface Application Specification). Thanks to the integration with Oracle-Fidelio software for hotel management, Wildix UC&C system receives the information about room reservations, check-ins, check-outs, wake up calls, current room status and charging of services, making it possible to completely automate and integrate the hotel operations, starting from the room reservation and up to the check-out. \u00a0Wildix communication system has obtained Oracle-Fidelio certification because it integrates with FIAS protocol and properly interacts with the hotel management software. \u00a0 Oracle and FIAS versions:\u00a0 Oracle Hospitality OPERA Version: 5.0.05.00 Oracle Hospitality Interface IFC8 Version: 8.10.2.20 FIAS Version: 2.20.12 FIAS is supported by the following PMS from Oracle\/MICROS-Fidelio:Fidelio Suite 6, Fidelio Suite 7, Fidelio Suite 8 & OPERA PMS.It is NOT supported by \u2018Fidelio Xpress\u2019 INTEGRATION OF WILDIX COMMUNICATION SYSTEM WITH HOTEL MANAGEMENT SOFTWARE SUPPORTING FIAS OFFERS THE FOLLOWING FEATURES: Check-ins \/ check-outs with the possibility to block outgoing calls from the roomHotel personnel can manage check-ins \/ check-outs and block outgoing calls from the room using their DECT phones or room phonesSet up Wake-up calls for one or more daysIt is possible to set up wake-up call service in the calendar for one or more roomsMinibar serviceHotel personnel can use their DECT phones or room phones to charge the room for the use of minibar or other services; it is possible to enter a quantity of items and the item priceMonitoring of outgoing calls per roomWildix UC&C system allows real-time monitoring of calls placed from hotel roomsHousekeeping status of roomsHotel personnel can change room status by calling a service code from their DECT phone or from room phones: room is occupied \/ vacant \/ clean \/ dirtyCall billingCall reports can be generated in real-time and charged at the moment of guest check-out INTEGRATION MATRIX Oracle validated integration datasheet List of interfaces compatible with Oracle OPERA Hospitality Developer\u2019s documentation INFO REQUEST Click Here to Send Your\u00a0Request","_links":{"self":[{"href":"https:\/\/www.wildix.com\/it\/wp-json\/wp\/v2\/integrations\/7900929","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wildix.com\/it\/wp-json\/wp\/v2\/integrations"}],"about":[{"href":"https:\/\/www.wildix.com\/it\/wp-json\/wp\/v2\/types\/integrations"}],"version-history":[{"count":5,"href":"https:\/\/www.wildix.com\/it\/wp-json\/wp\/v2\/integrations\/7900929\/revisions"}],"predecessor-version":[{"id":8157845,"href":"https:\/\/www.wildix.com\/it\/wp-json\/wp\/v2\/integrations\/7900929\/revisions\/8157845"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wildix.com\/it\/wp-json\/wp\/v2\/media\/7812978"}],"wp:attachment":[{"href":"https:\/\/www.wildix.com\/it\/wp-json\/wp\/v2\/media?parent=7900929"}],"wp:term":[{"taxonomy":"integrations_integrated_products","embeddable":true,"href":"https:\/\/www.wildix.com\/it\/wp-json\/wp\/v2\/integrations_integrated_products?post=7900929"},{"taxonomy":"integrations_tags","embeddable":true,"href":"https:\/\/www.wildix.com\/it\/wp-json\/wp\/v2\/integrations_tags?post=7900929"},{"taxonomy":"integrations_sector","embeddable":true,"href":"https:\/\/www.wildix.com\/it\/wp-json\/wp\/v2\/integrations_sector?post=7900929"},{"taxonomy":"wildix-licence","embeddable":true,"href":"https:\/\/www.wildix.com\/it\/wp-json\/wp\/v2\/wildix-licence?post=7900929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}