Salesforce Classic

Add call functionalities in your Salesforce Classic platform with Wildix.

PREMIUM APPLICATION

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  • Type of Integration: Wildix Certified
  • Type of Connection: WiService
  • Wildix Product Concerned: CRM

FREE / EXTRA CHARGES: 15€ / Month / User

Salesforce Classic

Salesforce Classic is a customer relationship management solution that brings companies and customers together. It’s one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

About Salesforce Classic

Salesforce is an innovative company behind the world’s #1 CRM solution. The software is cloud-based, it permits to access to past customer interactions, and even identify new sales opportunities by analyzing your best customers’ purchase histories.

 https://appexchange.salesforce.com/

Requirements

  • WMS version: 4.01 or higher
  • Installed WIService
  • Salesforce license with the access to Classic Platform

Wildix Licence

Wildix UC-Business or Higher

Level of Expertise

Expert +++

Salesforce Classic and Wildix Integration Supported Features

Click-to-call

Search Bar for contacts

Call history

Auto-detect existing contact in Data Base

Auto-open existing contact for incoming and outgoing call

Salesforce Lightning Integration with Wildix UC System

Gallery

They Already Installed This Integration

  • L’introduzione delle cuffie Plantronics, integrate con Wildix, ha avuto, come immediato effetto positivo, un aumento della produttività soprattutto per gli operatori del call center che, lavorando nell’open space, godono di una qualità audio in uscita e in entrata notevolmente superiore rispetto a prima.

  • …Parlarsi ora è molto più facile, ci stiamo tempestando di post-it, quando non chattiamo o non ci telefoniamo, grazie all’App Wildix per smartphone. L’uso della Collaboration ci permettedi essere sempre interconnessi.