EPOS

High-end audio solutions design for modern workplace

PREMIUM APPLICATION

EPOS logo
  • Type of Integration: Wildix Certified
  • Type of Connection: WI Service
  • Wildix Product Concerned: Business Headset

NO EXTRA CHARGES NEEDED

About EPOS

EPOS offers uncompromised audio and video connectivity to enable better communication and collaboration for business professionals – anytime, anywhere and on any device. EPOS audio is reliable, easy-to-use and designed for ultimate comfort.

EPOS is a premium performance brand pioneering audio technology. EPOS designs enterprise-grade headsets and speakerphones fit for use in unified communications and collaboration (UCC) and contact centers.

Featuring collaboration between Sennheiser and the globally renowned hearing technology group Demant, EPOS designs, manufactures and sells pioneering high-end audio and video solutions for business professionals.

Owned by the Demant Group and headquarted in Copenhagen, Denmark, EPOS is founded on over 115 years of audio expertise and operates worldwide with offices and partners in more than 60 countries.

Along with the company’s own line of premium audio and video solutions, EPOS sells co-branded EPOS | SENNHEISER products under a licensing agreement.

Requirements

  • Latest version of WMS
  • Latest version of EPOS firmware
  • Latest version of Chrome extension

Wildix Licence

Wildix UC-Basic

Level of Expertise

Expert +

Documentation

Supported Features through EPOS and Wildix Integrations

Pick up calls with headset button

Mute from the headset *

Volume control *

USB connections supported *

* Check the compatibility matrix to verify which EPOS devices support this feature.

EPOS at Wildix virtual Smart Working event

How audio quality affects SmartWorking efficiency?

French Discovery Webinar

EPOS-Sennheiser, OVH et Wildix : le combo parfait des centres d’appels

EPOS at Wildix Virtual Smart Working event

How does sound quality affect Smart Working efficiency?

  • L’introduzione delle cuffie Plantronics, integrate con Wildix, ha avuto, come immediato effetto positivo, un aumento della produttività soprattutto per gli operatori del call center che, lavorando nell’open space, godono di una qualità audio in uscita e in entrata notevolmente superiore rispetto a prima.

  • …Parlarsi ora è molto più facile, ci stiamo tempestando di post-it, quando non chattiamo o non ci telefoniamo, grazie all’App Wildix per smartphone. L’uso della Collaboration ci permettedi essere sempre interconnessi.

They already integrated EPOS equipment with Wildix system

INFORMATION REQUEST