Make and Take Calls
From your Freshdesk dashboard


All calls in one Place

Freshdesk is an online cloud-based customer service software providing helpdesk support with smart automation to get things done faster. Now you can do even more with the Wildix Integration.

While receiving a call, the Wildix Collaboration checks the phone number in Freshdesk’s contact list.
It allows to open a ‘new contact’ sidebar autocompleted with mandatory fields of name and phone or it will open an existing contact page.

Technical Documentation

Check the installation process here

Request a Demo!


    Check how it works

    Easy to setup & connect your phone to the Freshdesk and enjoy calls with your clients.

    Watch the Video

    Easy One-Click Calls with Freshdesk

    Just click on the phone icon next to a contact’s phone number.

    Contact Popups for Incoming Calls

    Receive calls on any page of Freshdesk. Be in touch with your clients!

    More Features to Follow Soon

    We are constantly adding new features. Want more now?

    Let us know!

    Call Management Integration is Powered by Wildix Unified Communications

    Unified Communications represent the next stage in the evolution of business telephone systems

    With Wildix UC you can:

    • Cut operational costs
    • Increase team productivity
    • Deliver excellent customer service
    • Win more deals

    Wildix UC is a 4-in-1 tool
    for excellent business communication

    Save costs on inbound
    and outbound calls

    Cloud VoIP

    Call Integration
    to Freshdesk

    CRM Integration
    c2c Functional

    Effective collaboration with clients and within teams

    Browser Based
    Unified Communications

    Capture leads right from your website

    Kite Widget

    That all comes within 1 license for every user

    Want to know more about it?