{"id":8041384,"date":"2023-06-19T17:07:52","date_gmt":"2023-06-19T15:07:52","guid":{"rendered":"https:\/\/www.wildix.com\/?post_type=integrations&#038;p=8041384"},"modified":"2025-03-27T17:31:11","modified_gmt":"2025-03-27T16:31:11","slug":"vtenext","status":"publish","type":"integrations","link":"https:\/\/www.wildix.com\/fr\/integrations\/vtenext\/","title":{"rendered":"VTENEXT"},"featured_media":7944580,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jet_sm_ready_style":"","_jet_sm_style":"","_jet_sm_controls_values":"","_jet_sm_fonts_collection":"","_jet_sm_fonts_links":""},"integrations_integrated_products":[],"integrations_tags":[],"integrations_sector":[],"wildix-licence":[],"class_list":["post-8041384","integrations","type-integrations","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>VTENEXT | Wildix<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"VTENEXT | Wildix\" \/>\n<meta property=\"og:description\" content=\"vtenext \u00e8 la soluzione avanzata CRM Open Source Enterprise in cui le funzioni del CRM sono integrate a quelle di un software BPM. Ci\u00f2 consente il disegno di processi automatizzati e l\u2019interazione con macchinari connessi alla rete (IoT). vtenext consente di pianificare e implementare tutte le strategie necessarie per l\u2019acquisizione, la fidelizzazione e il mantenimento [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wildix.com\/fr\/integrations\/vtenext\/\" \/>\n<meta property=\"og:site_name\" content=\"Wildix\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/groups\/wildixtechwizards\/?mibextid=6NoCDW\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-27T16:31:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2019\/02\/vtenext-featured-image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"200\" \/>\n\t<meta property=\"og:image:height\" content=\"200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@wildix_\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"VTENEXT | Wildix","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"fr_FR","og_type":"article","og_title":"VTENEXT | Wildix","og_description":"vtenext \u00e8 la soluzione avanzata CRM Open Source Enterprise in cui le funzioni del CRM sono integrate a quelle di un software BPM. Ci\u00f2 consente il disegno di processi automatizzati e l\u2019interazione con macchinari connessi alla rete (IoT). vtenext consente di pianificare e implementare tutte le strategie necessarie per l\u2019acquisizione, la fidelizzazione e il mantenimento [&hellip;]","og_url":"https:\/\/www.wildix.com\/fr\/integrations\/vtenext\/","og_site_name":"Wildix","article_publisher":"https:\/\/www.facebook.com\/groups\/wildixtechwizards\/?mibextid=6NoCDW","article_modified_time":"2025-03-27T16:31:11+00:00","og_image":[{"width":200,"height":200,"url":"https:\/\/www.wildix.com\/wp-content\/uploads\/2019\/02\/vtenext-featured-image.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@wildix_","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.wildix.com\/fr\/integrations\/vtenext\/","url":"https:\/\/www.wildix.com\/fr\/integrations\/vtenext\/","name":"VTENEXT | Wildix","isPartOf":{"@id":"https:\/\/www.wildix.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.wildix.com\/fr\/integrations\/vtenext\/#primaryimage"},"image":{"@id":"https:\/\/www.wildix.com\/fr\/integrations\/vtenext\/#primaryimage"},"thumbnailUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2019\/02\/vtenext-featured-image.jpg","datePublished":"2023-06-19T15:07:52+00:00","dateModified":"2025-03-27T16:31:11+00:00","breadcrumb":{"@id":"https:\/\/www.wildix.com\/fr\/integrations\/vtenext\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.wildix.com\/fr\/integrations\/vtenext\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.wildix.com\/fr\/integrations\/vtenext\/#primaryimage","url":"https:\/\/www.wildix.com\/wp-content\/uploads\/2019\/02\/vtenext-featured-image.jpg","contentUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2019\/02\/vtenext-featured-image.jpg","width":200,"height":200},{"@type":"BreadcrumbList","@id":"https:\/\/www.wildix.com\/fr\/integrations\/vtenext\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.wildix.com\/fr\/home-copy\/"},{"@type":"ListItem","position":2,"name":"Int\u00e9grations","item":"https:\/\/www.wildix.com\/fr\/integrations\/"},{"@type":"ListItem","position":3,"name":"VTENEXT"}]},{"@type":"WebSite","@id":"https:\/\/www.wildix.com\/fr\/#website","url":"https:\/\/www.wildix.com\/fr\/","name":"Wildix","description":"","publisher":{"@id":"https:\/\/www.wildix.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.wildix.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.wildix.com\/fr\/#organization","name":"Wildix","url":"https:\/\/www.wildix.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.wildix.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.wildix.com\/wp-content\/uploads\/2021\/09\/logo-1.svg","contentUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2021\/09\/logo-1.svg","caption":"Wildix"},"image":{"@id":"https:\/\/www.wildix.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/groups\/wildixtechwizards\/?mibextid=6NoCDW","https:\/\/x.com\/wildix_"]}]}},"clean_content":"vtenext \u00e8 la soluzione avanzata CRM Open Source Enterprise in cui le funzioni del CRM sono integrate a quelle di un software BPM. Ci\u00f2 consente il disegno di processi automatizzati e l\u2019interazione con macchinari connessi alla rete (IoT).vtenext consente di pianificare e implementare tutte le strategie necessarie per l\u2019acquisizione, la fidelizzazione e il mantenimento della clientela, attraverso un ambiente unico, in cui gestire tutte le operazioni di marketing, sales e post sales.La soluzione CRM centralizza sul cliente tutte le informazioni, in particolare quelle che per loro natura non sono strutturate (eventi, email, documenti, messaggistica), incrementando il valore dello storico aziendale.La piena integrabilit\u00e0 con i sistemi esterni quali mobile, server email, software ERP, ecommerce, lo rende un ambiente di lavoro ideale. CARATTERISTICHE DI BASE Creazione e gestione dei processi CRM automatizzati. Gestione clienti: gestione multi-site (gerarchia degli account), storico eventi (attivit\u00e0 e comunicazioni), gestione post-sale, creazione campagne sui clienti esistenti, gestione offerte e ordini. Gestione vendite: gestione offerte, ordini, prodotti e linee dei prodotti. Comunicazione con i clienti: vtenext webmail, mass messaging, email templates personalizzabili, multi-upload degli allegati, Invio e invio massivo SMS e fax, possibilit\u00e0 di attivare area riservata clienti (Customer Portal). Assistenza clienti: gestione ticket (gestione delle richieste dei clienti e tracciamento del processo di risoluzione), gestione SLA, possibilit\u00e0 di attivare area riservata clienti (Customer Portal), sondaggi di customer satisfaction, statistiche. Gestione agenda: calendario condiviso e privato, gestione eventi, moduli personalizzabili per ogni utente, vte webmail, reporting, gestione dei documenti. Moduli avanzati: geolocation, sondaggi, corsi, telemarketing, mail query, ecc. www.vtenext.com INTEGRAZIONE WILDIX COLLABORATION: Impostazione del proprio stato di presence Click-to-call Pop-up chiamata in arrivo Storico delle chiamate Possibilit\u00e0 di usare Collaboration integrato nella homepage dell\u2019applicazione RICHIESTA INFORMAZIONI Click here to send your request","_links":{"self":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/integrations\/8041384","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/integrations"}],"about":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/types\/integrations"}],"version-history":[{"count":4,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/integrations\/8041384\/revisions"}],"predecessor-version":[{"id":8137046,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/integrations\/8041384\/revisions\/8137046"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/media\/7944580"}],"wp:attachment":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/media?parent=8041384"}],"wp:term":[{"taxonomy":"integrations_integrated_products","embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/integrations_integrated_products?post=8041384"},{"taxonomy":"integrations_tags","embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/integrations_tags?post=8041384"},{"taxonomy":"integrations_sector","embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/integrations_sector?post=8041384"},{"taxonomy":"wildix-licence","embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/wildix-licence?post=8041384"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}