{"id":8211219,"date":"2026-08-19T18:06:19","date_gmt":"2026-08-19T16:06:19","guid":{"rendered":"https:\/\/www.wildix.com\/?post_type=case-studies&#038;p=8211219"},"modified":"2026-08-20T13:53:43","modified_gmt":"2026-08-20T11:53:43","slug":"marcy-paris-productivite-ia-x-bees","status":"publish","type":"case-studies","link":"https:\/\/www.wildix.com\/fr\/case-studies\/marcy-paris-productivite-ia-x-bees\/","title":{"rendered":"Marcy Paris\u00a0: 40h\u00a0de\u00a0productivit\u00e9 gagn\u00e9es par\u00a0mois gr\u00e2ce\u00a0\u00e0\u00a0l&#8217;IA\u00a0x\u2011bees"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8211219\" class=\"elementor elementor-8211219\" data-elementor-post-type=\"case-studies\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0660c2 e-flex e-con-boxed e-con e-child\" data-id=\"d0660c2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11155b6 elementor-widget elementor-widget-heading\" data-id=\"11155b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comment Marcy Paris documente automatiquement chaque appel\u00a0client avec\u00a0l'IA\u00a0x\u2011bees<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7851de1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7851de1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b3f8160 e-flex e-con-boxed e-con e-child\" data-id=\"b3f8160\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c5ccbeb e-con-full e-flex e-con e-child\" data-id=\"c5ccbeb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8165e50 elementor-widget elementor-widget-image\" data-id=\"8165e50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"64\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/MARCY-PARIS-logo.webp\" class=\"attachment-full size-full wp-image-8211229\" alt=\"MARCY PARIS logo\" srcset=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/MARCY-PARIS-logo.webp 500w, https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/MARCY-PARIS-logo-300x38.webp 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d55302 e-con-full e-flex e-con e-child\" data-id=\"5d55302\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6043728 elementor-widget elementor-widget-text-editor\" data-id=\"6043728\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDepuis 2009, Marcy Paris habille les \u00e9quipes de l&#8217;h\u00f4tellerie, de la restauration, du retail, des spas et de l\u2019automobile avec des uniformes professionnels haut de gamme\u00a0\u2014 une\u00a0\u00ab\u00a0corporate couture\u00a0\u00bb dessin\u00e9e en France, personnalis\u00e9e \u00e0 l&#8217;image de chaque entreprise, sans minimum de quantit\u00e9 et avec un accompagnement\u00a0d\u00e9di\u00e9.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-318c11e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"318c11e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-90477e9 e-flex e-con-boxed e-con e-child\" data-id=\"90477e9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1aac03 elementor-widget elementor-widget-text-editor\" data-id=\"a1aac03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDerri\u00e8re chaque programme d&#8217;uniformes, il y\u00a0a\u00a0une relation client qui s&#8217;inscrit dans la dur\u00e9e\u00a0: choix de personnalisation, d\u00e9tails de commande, r\u00e9assorts\u00a0\u2014 avec souvent plusieurs interlocuteurs qui suivent un m\u00eame dossier. Chaque appel t\u00e9l\u00e9phonique contient des informations dont toute l&#8217;\u00e9quipe aura besoin plus\u00a0tard.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc60256 elementor-widget elementor-widget-heading\" data-id=\"cc60256\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Le d\u00e9fi : Le\u00a0co\u00fbt\u00a0cach\u00e9 et\u00a0les\u00a0failles de\u00a0la\u00a0prise de\u00a0notes\u00a0manuelle<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6934d1f elementor-widget elementor-widget-text-editor\" data-id=\"6934d1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAvant l&#8217;int\u00e9gration de l&#8217;IA x\u2011bees, chaque appel client se traduisait par un\u00a0travail administratif lourd\u00a0: de\u00a03\u00a0\u00e0\u00a05\u00a0minutes de prise de notes manuelle apr\u00e8s chaque \u00e9change, qu&#8217;il soit entrant ou\u00a0sortant.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cc8291 elementor-widget elementor-widget-text-editor\" data-id=\"6cc8291\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tEn p\u00e9riode de forte activit\u00e9, ce processus devenait intenable. Beaucoup d&#8217;\u00e9changes essentiels n&#8217;\u00e9taient finalement pas document\u00e9s du tout. Le suivi des dossiers en souffrait, et l&#8217;historique des comptes clients d\u00e9pendait uniquement de notes manuscrites volantes et de la m\u00e9moire individuelle de chaque collaborateur.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-433fe59 testimonials-block elementor-widget elementor-widget-testimonial\" data-id=\"433fe59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-wrapper\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-content\">On passait environ 3\u00a0\u00e0\u00a05\u00a0minutes par appel, entrant comme sortant. Mais surtout, dans les p\u00e9riodes de forte activit\u00e9, beaucoup d'\u00e9changes n\u2019\u00e9taient finalement pas document\u00e9s, ce qui cr\u00e9ait des difficult\u00e9s pour le suivi des dossiers. Aujourd'hui, cette t\u00e2che chronophage dispara\u00eet et nous avons l'assurance que toutes les informations sont enregistr\u00e9es automatiquement dans\u00a0le\u00a0CRM.<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-testimonial-meta elementor-has-image elementor-testimonial-image-position-aside\">\n\t\t\t\t<div class=\"elementor-testimonial-meta-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-image\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/Thiago-Figueredo-Marcy-Paris-150x150.webp\" class=\"attachment-thumbnail size-thumbnail wp-image-8211265\" alt=\"\" srcset=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/Thiago-Figueredo-Marcy-Paris-150x150.webp 150w, https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/Thiago-Figueredo-Marcy-Paris-300x300.webp 300w, https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/Thiago-Figueredo-Marcy-Paris.webp 400w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-name\">Thiago Figueredo<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-job\">Key Account Manager, Marcy\u00a0Paris<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fde7fb8 elementor-widget elementor-widget-heading\" data-id=\"fde7fb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">La solution\u00a0: L'intelligence int\u00e9gr\u00e9e au\u00a0c\u0153ur de\u00a0la\u00a0relation\u00a0client<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5dea275 elementor-widget elementor-widget-text-editor\" data-id=\"5dea275\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAvec l&#8217;accompagnement de Prestige\u00a0IT, partenaire certifi\u00e9 Wildix, Marcy\u00a0Paris a d\u00e9ploy\u00e9 x\u2011bees, la\u00a0plateforme Wildix d\u00e9di\u00e9e aux conversations clients, avec une IA qui documente automatiquement les \u00e9changes et r\u00e9dige les notes. D\u00e9sormais, t\u00e9l\u00e9phoner et documenter l&#8217;appel ne font plus qu&#8217;un. L&#8217;intelligence artificielle est nativement int\u00e9gr\u00e9e\u00a0: pendant que les \u00e9quipes se concentrent sur l&#8217;\u00e9change humain, x\u2011bees enregistre, transcrit et r\u00e9sume la\u00a0conversation.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbef34a elementor-widget elementor-widget-text-editor\" data-id=\"fbef34a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tToutes les donn\u00e9es cl\u00e9s (demandes sp\u00e9cifiques, adresses, volumes de commande) remontent automatiquement dans le CRM\u00a0\u2014 Pipedrive\u00a0\u2014 de l&#8217;entreprise, \u00e9liminant toute double saisie manuelle et garantissant une rigueur\u00a0absolue.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8abce03 testimonials-block elementor-widget elementor-widget-testimonial\" data-id=\"8abce03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-wrapper\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-content\">Les trois fonctionnalit\u00e9s [r\u00e9sum\u00e9, transcription, remont\u00e9e CRM] sont tr\u00e8s compl\u00e9mentaires. Le\u00a0r\u00e9sum\u00e9 est probablement ce qui m\u2019est le plus utile au quotidien, car il permet de relire tr\u00e8s rapidement l\u2019historique des \u00e9changes dans le CRM. La\u00a0transcription et l\u2019enregistrement de l'appel sont pr\u00e9cieux lorsqu'il faut retrouver un d\u00e9tail pr\u00e9cis ou v\u00e9rifier un point \u00e9voqu\u00e9 pendant la conversation. Enfin, la remont\u00e9e automatique dans le CRM est un vrai gain de temps et garantit que les informations sont syst\u00e9matiquement enregistr\u00e9es.<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-testimonial-meta elementor-has-image elementor-testimonial-image-position-aside\">\n\t\t\t\t<div class=\"elementor-testimonial-meta-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-image\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/Thiago-Figueredo-Marcy-Paris-150x150.webp\" class=\"attachment-thumbnail size-thumbnail wp-image-8211265\" alt=\"\" srcset=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/Thiago-Figueredo-Marcy-Paris-150x150.webp 150w, https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/Thiago-Figueredo-Marcy-Paris-300x300.webp 300w, https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/Thiago-Figueredo-Marcy-Paris.webp 400w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-name\">Thiago Figueredo<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-job\">Key Account Manager, Marcy\u00a0Paris<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fb1342 elementor-widget elementor-widget-heading\" data-id=\"7fb1342\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">R\u00e9sultats\u00a0&amp; ROI\u00a0: L'impact de\u00a0l'IA\u00a0x\u2011bees au\u00a0quotidien<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-118ad3a elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"118ad3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>\u00c9limination de l'administratif post\u2011appel<\/b>\u00a0: Les 3 \u00e0 5 minutes de saisie manuelle apr\u00e8s chaque \u00e9change (entrant et sortant) sont enti\u00e8rement supprim\u00e9es gr\u00e2ce \u00e0 la g\u00e9n\u00e9ration et l'int\u00e9gration automatique des r\u00e9sum\u00e9s d'appels.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>40 heures gagn\u00e9es par mois<\/b>\u00a0: Un volume d'heures pr\u00e9cieux et quantifiable est lib\u00e9r\u00e9 au profit de l'accompagnement client et de t\u00e2ches \u00e0 forte valeur ajout\u00e9e.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>100\u00a0% des interactions document\u00e9es<\/b>\u00a0: M\u00eame lors des pics d'activit\u00e9 les plus intenses, aucun appel n'\u00e9chappe au CRM. L'assurance d'un historique client complet et centralis\u00e9 est garantie \u00e0 100\u00a0%.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Recherche de d\u00e9tails instantan\u00e9e<\/b>\u00a0: Plus besoin de s'en remettre \u00e0 la m\u00e9moire ou \u00e0 des notes volantes. La transcription et l'enregistrement permettent de retrouver une adresse e\u2011mail ou une sp\u00e9cificit\u00e9 de commande en quelques secondes seulement.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Continuit\u00e9 de service sans friction<\/b>\u00a0: Lorsqu'un collaborateur s'absente ou part en cong\u00e9, la reprise des dossiers en cours par un coll\u00e8gue se fait de mani\u00e8re transparente gr\u00e2ce \u00e0 un acc\u00e8s direct \u00e0 un historique fiable.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0250702 testimonials-block elementor-widget elementor-widget-testimonial\" data-id=\"0250702\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-wrapper\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-content\">L'IA x-bees permet d'avoir un historique beaucoup plus fiable et complet. C'est particuli\u00e8rement utile lorsqu'un dossier est repris par un coll\u00e8gue\u00a0\u2014 pendant des absences par exemple\u00a0\u2014 ou lorsqu'on doit revenir sur un \u00e9change plusieurs semaines, voire plusieurs mois apr\u00e8s. C'est un vrai plus, notamment lorsqu'il y\u00a0a\u00a0plusieurs interlocuteurs qui suivent un m\u00eame\u00a0dossier.<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-testimonial-meta elementor-has-image elementor-testimonial-image-position-aside\">\n\t\t\t\t<div class=\"elementor-testimonial-meta-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-image\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/Thiago-Figueredo-Marcy-Paris-150x150.webp\" class=\"attachment-thumbnail size-thumbnail wp-image-8211265\" alt=\"\" srcset=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/Thiago-Figueredo-Marcy-Paris-150x150.webp 150w, https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/Thiago-Figueredo-Marcy-Paris-300x300.webp 300w, https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/Thiago-Figueredo-Marcy-Paris.webp 400w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-name\">Thiago Figueredo<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-job\">Key Account Manager, Marcy\u00a0Paris<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24bf2bc e-flex e-con-boxed e-con e-child\" data-id=\"24bf2bc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c0b8f29 e-con-full e-flex e-con e-child\" data-id=\"c0b8f29\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a7c261 elementor-widget elementor-widget-heading\" data-id=\"5a7c261\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Besoins identifi\u00e9s<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f651320 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"f651320\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Une plateforme de communication client qui centralise toutes les interactions avec les clients en un seul endroit et fonctionne directement depuis le navigateur, gr\u00e2ce \u00e0\u00a0x\u2011bees de\u00a0Wildix.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Synchronisation bidirectionnelle pour automatiser le flux de donn\u00e9es sans intervention humaine.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Activation des fonctionnalit\u00e9s d'IA conversationnelle (transcription, r\u00e9sum\u00e9s automatiques et analyse) avec\u00a0Wilma (IA\u00a0Wildix).<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Une infrastructure stable permettant l'enregistrement et le traitement des donn\u00e9es en temps r\u00e9el gr\u00e2ce \u00e0 la\u00a0connectivit\u00e9 Cloud.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-95b6993 e-con-full e-flex e-con e-child\" data-id=\"95b6993\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-824470d elementor-widget elementor-widget-heading\" data-id=\"824470d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Valeur apport\u00e9e<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-731b789 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"731b789\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Productivit\u00e9 accrue (40h\/mois)<\/b>\u00a0: Gain de temps massif estim\u00e9 \u00e0 <b>40\u00a0heures de travail par mois pour l'ensemble de l'\u00e9quipe<\/b>, r\u00e9allou\u00e9es \u00e0 la relation client\u00a0directe.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Suppression des t\u00e2ches administratives post-appel<\/b>\u00a0: <b>\u00c9limination de 3 \u00e0 5\u00a0minutes de saisie manuelle<\/b> apr\u00e8s chaque \u00e9change gr\u00e2ce \u00e0 la <b>g\u00e9n\u00e9ration automatique des\u00a0notes<\/b>.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Documentation exhaustive<\/b>\u00a0: Garantie que la totalit\u00e9 des appels est enregistr\u00e9e et r\u00e9sum\u00e9e dans le CRM, m\u00eame en p\u00e9riode de pic\u00a0d'activit\u00e9.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Continuit\u00e9 de service sans friction<\/b>\u00a0: Acc\u00e8s instantan\u00e9 \u00e0 l'historique complet pour chaque collaborateur, facilitant les remplacements et la reprise de dossiers lors d'absences.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Fiabilit\u00e9 des donn\u00e9es critiques<\/b>\u00a0: Pr\u00e9cision absolue sur les d\u00e9tails techniques (adresses, volumes, commandes sp\u00e9cifiques) gr\u00e2ce \u00e0 la transcription textuelle, limitant le risque d'erreur humaine.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Am\u00e9lioration de la satisfaction employ\u00e9<\/b>\u00a0: R\u00e9duction de la charge mentale des agents, leur permettant de se concentrer sur l'\u00e9coute active plut\u00f4t que sur la prise de\u00a0notes.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a9b1407 e-con-full e-flex e-con e-child\" data-id=\"a9b1407\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aeca2f0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"aeca2f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb6e559 elementor-widget elementor-widget-heading\" data-id=\"bb6e559\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">La solution a\u00a0\u00e9t\u00e9\u00a0fournie par\u00a0le\u00a0partenaire\u00a0Wildix<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aefb3e7 e-con-full e-flex e-con e-child\" data-id=\"aefb3e7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-48a6a45 e-con-full e-flex e-con e-child\" data-id=\"48a6a45\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dcf5dff elementor-widget elementor-widget-image\" data-id=\"dcf5dff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"145\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/Prestige-IT-logo.webp\" class=\"attachment-large size-large wp-image-8211258\" alt=\"Prestige IT logo\" srcset=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/Prestige-IT-logo.webp 600w, https:\/\/www.wildix.com\/wp-content\/uploads\/2026\/08\/Prestige-IT-logo-300x73.webp 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62a2131 e-con-full e-flex e-con e-child\" data-id=\"62a2131\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88a8d62 elementor-align-start elementor-tablet-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"88a8d62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-city\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M616 192H480V24c0-13.26-10.74-24-24-24H312c-13.26 0-24 10.74-24 24v72h-64V16c0-8.84-7.16-16-16-16h-16c-8.84 0-16 7.16-16 16v80h-64V16c0-8.84-7.16-16-16-16H80c-8.84 0-16 7.16-16 16v80H24c-13.26 0-24 10.74-24 24v360c0 17.67 14.33 32 32 32h576c17.67 0 32-14.33 32-32V216c0-13.26-10.75-24-24-24zM128 404c0 6.63-5.37 12-12 12H76c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm0-96c0 6.63-5.37 12-12 12H76c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm0-96c0 6.63-5.37 12-12 12H76c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm128 192c0 6.63-5.37 12-12 12h-40c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm0-96c0 6.63-5.37 12-12 12h-40c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm0-96c0 6.63-5.37 12-12 12h-40c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm160 96c0 6.63-5.37 12-12 12h-40c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm0-96c0 6.63-5.37 12-12 12h-40c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm0-96c0 6.63-5.37 12-12 12h-40c-6.63 0-12-5.37-12-12V76c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm160 288c0 6.63-5.37 12-12 12h-40c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40zm0-96c0 6.63-5.37 12-12 12h-40c-6.63 0-12-5.37-12-12v-40c0-6.63 5.37-12 12-12h40c6.63 0 12 5.37 12 12v40z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Prestige IT<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-map-marker-alt\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M172.268 501.67C26.97 291.031 0 269.413 0 192 0 85.961 85.961 0 192 0s192 85.961 192 192c0 77.413-26.97 99.031-172.268 309.67-9.535 13.774-29.93 13.773-39.464 0zM192 272c44.183 0 80-35.817 80-80s-35.817-80-80-80-80 35.817-80 80 35.817 80 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">24 Boulevard Saint Jacques, 75014\u00a0Paris<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+33145801111\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+33145801111<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.prestigeit.fr\/\" target=\"_blank\" rel=\"nofollow\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-globe-americas\" viewBox=\"0 0 496 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M248 8C111.03 8 0 119.03 0 256s111.03 248 248 248 248-111.03 248-248S384.97 8 248 8zm82.29 357.6c-3.9 3.88-7.99 7.95-11.31 11.28-2.99 3-5.1 6.7-6.17 10.71-1.51 5.66-2.73 11.38-4.77 16.87l-17.39 46.85c-13.76 3-28 4.69-42.65 4.69v-27.38c1.69-12.62-7.64-36.26-22.63-51.25-6-6-9.37-14.14-9.37-22.63v-32.01c0-11.64-6.27-22.34-16.46-27.97-14.37-7.95-34.81-19.06-48.81-26.11-11.48-5.78-22.1-13.14-31.65-21.75l-.8-.72a114.792 114.792 0 0 1-18.06-20.74c-9.38-13.77-24.66-36.42-34.59-51.14 20.47-45.5 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class=\"elementor-icon-list-text\">prestigeit.fr<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c7373d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9c7373d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Comment Marcy Paris documente automatiquement chaque appel\u00a0client avec\u00a0l&#8217;IA\u00a0x\u2011bees Depuis 2009, Marcy Paris habille les \u00e9quipes de l&#8217;h\u00f4tellerie, de la restauration, du retail, des spas et de l\u2019automobile avec des uniformes professionnels haut de gamme\u00a0\u2014 une\u00a0\u00ab\u00a0corporate couture\u00a0\u00bb dessin\u00e9e en France, personnalis\u00e9e \u00e0 l&#8217;image de chaque entreprise, sans minimum de quantit\u00e9 et avec un accompagnement\u00a0d\u00e9di\u00e9. Derri\u00e8re chaque [&hellip;]<\/p>\n","protected":false},"featured_media":8211275,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jet_sm_ready_style":"","_jet_sm_style":"","_jet_sm_controls_values":"","_jet_sm_fonts_collection":"","_jet_sm_fonts_links":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"case_study_industry":[876],"case_study_region":[928],"case_study_size":[920],"class_list":["post-8211219","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","case_study_industry-industrial-fr","case_study_region-french-speaking-countries-fr","case_study_size-10-50-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comment Marcy Paris documente automatiquement chaque appel client avec l&#039;IA x\u2011bees, d\u00e9ploy\u00e9e par Prestige IT, Partenaire Wildix\u00a0| Wildix<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment Marcy Paris gagne 40h par mois gr\u00e2ce \u00e0 l&#039;IA x\u2011bees de Wildix. 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Derri\u00e8re chaque programme d\u2019uniformes, il y\u00a0a\u00a0une relation client qui s\u2019inscrit dans la dur\u00e9e\u00a0: choix de personnalisation, d\u00e9tails de commande, r\u00e9assorts\u00a0\u2014 avec souvent plusieurs interlocuteurs qui suivent un m\u00eame dossier. Chaque appel t\u00e9l\u00e9phonique contient des informations dont toute l\u2019\u00e9quipe aura besoin plus\u00a0tard. Le d\u00e9fi : Le\u00a0co\u00fbt\u00a0cach\u00e9 et\u00a0les\u00a0failles de\u00a0la\u00a0prise de\u00a0notes\u00a0manuelle Avant l\u2019int\u00e9gration de l\u2019IA x\u2011bees, chaque appel client se traduisait par un\u00a0travail administratif lourd\u00a0: de\u00a03\u00a0\u00e0\u00a05\u00a0minutes de prise de notes manuelle apr\u00e8s chaque \u00e9change, qu\u2019il soit entrant ou\u00a0sortant. En p\u00e9riode de forte activit\u00e9, ce processus devenait intenable. Beaucoup d\u2019\u00e9changes essentiels n\u2019\u00e9taient finalement pas document\u00e9s du tout. Le suivi des dossiers en souffrait, et l\u2019historique des comptes clients d\u00e9pendait uniquement de notes manuscrites volantes et de la m\u00e9moire individuelle de chaque collaborateur. On passait environ 3\u00a0\u00e0\u00a05\u00a0minutes par appel, entrant comme sortant. Mais surtout, dans les p\u00e9riodes de forte activit\u00e9, beaucoup d'\u00e9changes n\u2019\u00e9taient finalement pas document\u00e9s, ce qui cr\u00e9ait des difficult\u00e9s pour le suivi des dossiers. Aujourd'hui, cette t\u00e2che chronophage dispara\u00eet et nous avons l'assurance que toutes les informations sont enregistr\u00e9es automatiquement dans\u00a0le\u00a0CRM. Thiago Figueredo Key Account Manager, Marcy\u00a0Paris La solution\u00a0: L'intelligence int\u00e9gr\u00e9e au\u00a0c\u0153ur de\u00a0la\u00a0relation\u00a0client Avec l\u2019accompagnement de Prestige\u00a0IT, partenaire certifi\u00e9 Wildix, Marcy\u00a0Paris a d\u00e9ploy\u00e9 x\u2011bees, la\u00a0plateforme Wildix d\u00e9di\u00e9e aux conversations clients, avec une IA qui documente automatiquement les \u00e9changes et r\u00e9dige les notes. D\u00e9sormais, t\u00e9l\u00e9phoner et documenter l\u2019appel ne font plus qu\u2019un. L\u2019intelligence artificielle est nativement int\u00e9gr\u00e9e\u00a0: pendant que les \u00e9quipes se concentrent sur l\u2019\u00e9change humain, x\u2011bees enregistre, transcrit et r\u00e9sume la\u00a0conversation. Toutes les donn\u00e9es cl\u00e9s (demandes sp\u00e9cifiques, adresses, volumes de commande) remontent automatiquement dans le CRM\u00a0\u2014 Pipedrive\u00a0\u2014 de l\u2019entreprise, \u00e9liminant toute double saisie manuelle et garantissant une rigueur\u00a0absolue. Les trois fonctionnalit\u00e9s sont tr\u00e8s compl\u00e9mentaires. Le\u00a0r\u00e9sum\u00e9 est probablement ce qui m\u2019est le plus utile au quotidien, car il permet de relire tr\u00e8s rapidement l\u2019historique des \u00e9changes dans le CRM. La\u00a0transcription et l\u2019enregistrement de l'appel sont pr\u00e9cieux lorsqu'il faut retrouver un d\u00e9tail pr\u00e9cis ou v\u00e9rifier un point \u00e9voqu\u00e9 pendant la conversation. Enfin, la remont\u00e9e automatique dans le CRM est un vrai gain de temps et garantit que les informations sont syst\u00e9matiquement enregistr\u00e9es. Thiago Figueredo Key Account Manager, Marcy\u00a0Paris R\u00e9sultats\u00a0& ROI\u00a0: L'impact de\u00a0l'IA\u00a0x\u2011bees au\u00a0quotidien \u00c9limination de l'administratif post\u2011appel\u00a0: Les 3 \u00e0 5 minutes de saisie manuelle apr\u00e8s chaque \u00e9change (entrant et sortant) sont enti\u00e8rement supprim\u00e9es gr\u00e2ce \u00e0 la g\u00e9n\u00e9ration et l'int\u00e9gration automatique des r\u00e9sum\u00e9s d'appels. 40 heures gagn\u00e9es par mois\u00a0: Un volume d'heures pr\u00e9cieux et quantifiable est lib\u00e9r\u00e9 au profit de l'accompagnement client et de t\u00e2ches \u00e0 forte valeur ajout\u00e9e. 100\u00a0% des interactions document\u00e9es\u00a0: M\u00eame lors des pics d'activit\u00e9 les plus intenses, aucun appel n'\u00e9chappe au CRM. L'assurance d'un historique client complet et centralis\u00e9 est garantie \u00e0 100\u00a0%. Recherche de d\u00e9tails instantan\u00e9e\u00a0: Plus besoin de s'en remettre \u00e0 la m\u00e9moire ou \u00e0 des notes volantes. La transcription et l'enregistrement permettent de retrouver une adresse e\u2011mail ou une sp\u00e9cificit\u00e9 de commande en quelques secondes seulement. Continuit\u00e9 de service sans friction\u00a0: Lorsqu'un collaborateur s'absente ou part en cong\u00e9, la reprise des dossiers en cours par un coll\u00e8gue se fait de mani\u00e8re transparente gr\u00e2ce \u00e0 un acc\u00e8s direct \u00e0 un historique fiable. L'IA x-bees permet d'avoir un historique beaucoup plus fiable et complet. C'est particuli\u00e8rement utile lorsqu'un dossier est repris par un coll\u00e8gue\u00a0\u2014 pendant des absences par exemple\u00a0\u2014 ou lorsqu'on doit revenir sur un \u00e9change plusieurs semaines, voire plusieurs mois apr\u00e8s. C'est un vrai plus, notamment lorsqu'il y\u00a0a\u00a0plusieurs interlocuteurs qui suivent un m\u00eame\u00a0dossier. Thiago Figueredo Key Account Manager, Marcy\u00a0Paris Besoins identifi\u00e9s Une plateforme de communication client qui centralise toutes les interactions avec les clients en un seul endroit et fonctionne directement depuis le navigateur, gr\u00e2ce \u00e0\u00a0x\u2011bees de\u00a0Wildix. Synchronisation bidirectionnelle pour automatiser le flux de donn\u00e9es sans intervention humaine. Activation des fonctionnalit\u00e9s d'IA conversationnelle (transcription, r\u00e9sum\u00e9s automatiques et analyse) avec\u00a0Wilma (IA\u00a0Wildix). Une infrastructure stable permettant l'enregistrement et le traitement des donn\u00e9es en temps r\u00e9el gr\u00e2ce \u00e0 la\u00a0connectivit\u00e9 Cloud. Valeur apport\u00e9e Productivit\u00e9 accrue (40h\/mois)\u00a0: Gain de temps massif estim\u00e9 \u00e0 40\u00a0heures de travail par mois pour l'ensemble de l'\u00e9quipe, r\u00e9allou\u00e9es \u00e0 la relation client\u00a0directe. Suppression des t\u00e2ches administratives post-appel\u00a0: \u00c9limination de 3 \u00e0 5\u00a0minutes de saisie manuelle apr\u00e8s chaque \u00e9change gr\u00e2ce \u00e0 la g\u00e9n\u00e9ration automatique des\u00a0notes. Documentation exhaustive\u00a0: Garantie que la totalit\u00e9 des appels est enregistr\u00e9e et r\u00e9sum\u00e9e dans le CRM, m\u00eame en p\u00e9riode de pic\u00a0d'activit\u00e9. Continuit\u00e9 de service sans friction\u00a0: Acc\u00e8s instantan\u00e9 \u00e0 l'historique complet pour chaque collaborateur, facilitant les remplacements et la reprise de dossiers lors d'absences. Fiabilit\u00e9 des donn\u00e9es critiques\u00a0: Pr\u00e9cision absolue sur les d\u00e9tails techniques (adresses, volumes, commandes sp\u00e9cifiques) gr\u00e2ce \u00e0 la transcription textuelle, limitant le risque d'erreur humaine. Am\u00e9lioration de la satisfaction employ\u00e9\u00a0: R\u00e9duction de la charge mentale des agents, leur permettant de se concentrer sur l'\u00e9coute active plut\u00f4t que sur la prise de\u00a0notes. La solution a\u00a0\u00e9t\u00e9\u00a0fournie par\u00a0le\u00a0partenaire\u00a0Wildix Prestige IT 24 Boulevard Saint Jacques, 75014\u00a0Paris +33145801111 prestigeit.fr","clean_excerpt":"Comment Marcy Paris documente automatiquement chaque appel\u00a0client avec\u00a0l'IA\u00a0x\u2011bees Depuis 2009, Marcy Paris habille les \u00e9quipes de l'h\u00f4tellerie, de la restauration, du retail, des spas et de l\u2019automobile avec des uniformes professionnels haut de gamme\u00a0\u2014 une\u00a0\u00ab\u00a0corporate couture\u00a0\u00bb dessin\u00e9e en France, personnalis\u00e9e \u00e0 l'image de chaque entreprise, sans minimum de quantit\u00e9 et avec un accompagnement\u00a0d\u00e9di\u00e9. Derri\u00e8re chaque...","_links":{"self":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case-studies\/8211219","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/types\/case-studies"}],"version-history":[{"count":5,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case-studies\/8211219\/revisions"}],"predecessor-version":[{"id":8211488,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case-studies\/8211219\/revisions\/8211488"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/media\/8211275"}],"wp:attachment":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/media?parent=8211219"}],"wp:term":[{"taxonomy":"case_study_industry","embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case_study_industry?post=8211219"},{"taxonomy":"case_study_region","embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case_study_region?post=8211219"},{"taxonomy":"case_study_size","embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case_study_size?post=8211219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}