{"id":7934138,"date":"2022-06-08T05:45:28","date_gmt":"2022-06-08T03:45:28","guid":{"rendered":"https:\/\/www.wildix.com\/?post_type=case-studies&p=7934138"},"modified":"2022-06-08T06:00:17","modified_gmt":"2022-06-08T04:00:17","slug":"ctn-france","status":"publish","type":"case-studies","link":"https:\/\/www.wildix.com\/fr\/case-studies\/ctn-france\/","title":{"rendered":"CTN France"},"content":{"rendered":"\t\t
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CTN France<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Le cabinet d\u2019expert-comptable retrouve la mai\u0302trise de son syste\u0300me de te\u0301le\u0301phonie gra\u0302ce a\u0300 la solution Wildix\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Il existe des me\u0301tiers qui, a\u0300 leur simple e\u0301vocation, sont synonymes de rigidite\u0301, d\u2019exigence et de mai\u0302trise. La comptabilite\u0301, l\u2019audit, le commissariat aux comptes\u2026 telles sont les activite\u0301s du groupe CTN.<\/p>

\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Rigidite\u0301 et exigence, oui, mais pas que. Face a\u0300 la diversification de l\u2019activite\u0301 du groupe CTN France, Se\u0301bastien Burgeat, Responsable informatique du Groupe, nous explique comment, gr\u00e2ce \u00e0 la solution Wildix, il a mis en place un ve\u0301ritable syste\u0300me de Communication Unifie\u0301e ne\u0301cessaire lui assurant une mai\u0302trise comple\u0300te de son activite\u0301. Ayant fait l\u2019objet d\u2019expe\u0301riences malheureuses avec des syste\u0300mes pas toujours tre\u0300s aboutis, Se\u0301bastien Burgeat s\u2019est tourne\u0301 vers Wildix pour la refonte de son syste\u0300me de te\u0301le\u0301phonie:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Si garantir une autonomie et un fonctionnement optimal de l\u2019outil s\u2019ave\u0301raient donc e\u0302tre la mission principale de la future solution convoit\u00e9e, la solution Wildix tombait a\u0300 pic quant a\u0300 la limitation des de\u0301pendances du reste de l\u2019e\u0301co-syste\u0300me de CTN, et ce, a\u0300 cou\u0302t raisonnable.<\/p>

\u201cJ\u2019ai fait le choix d\u2019une appliance physique pour nous garantir une autonomie suffisante, mais surtout e\u0301volutive et collaborative. Notre ancien syste\u0300me de te\u0301le\u0301phonie ne comprenait me\u0302me pas l\u2019affichage du nume\u0301ro de te\u0301le\u0301phone, et les colle\u0300gues e\u0301taient en forte demande d\u2019e\u0301volution des usages, surtout au niveau de la collaboration, mais tout cela devait rester simple d\u2019acce\u0300s\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Il fallait donc tirer des lec\u0327ons des enseignements du passe\u0301 et proce\u0301der a\u0300 l\u2019entie\u0300re re\u0301novation du re\u0301seau e\u0301thernet de qualite\u0301 trop me\u0301diocre pour pouvoir configurer la solution Wildix dans les locaux de CTN telle que nous la connaissons aujourd\u2019hui.<\/div><\/div><\/div>
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Et c\u2019est sans conteste que la solution re\u0301pond aujourd\u2019hui a\u0300 toutes les attentes du groupe:<\/div><\/div><\/div>
“L\u2019interface d\u2019administration et de gestion est simple et facilement accessible. Notre activite\u0301 de standard pour les entreprises s\u2019en retrouve largement simplifie\u0301e, ce qui nous permet de savoir quel est le client appele\u0301, de personnaliser nos boi\u0302tes vocales et d\u2019allier les musiques d\u2019attentes qui vont avec !
Il va sans dire que la solution s\u2019adapte a\u0300 chacun de nous et de nos niveaux de compe\u0301tences lie\u0301es a\u0300 l\u2019informatique. Me\u0302me nos anciens qui sont tre\u0300s re\u0301ticents au changement trouvent que la solution est accessible, et c\u2019est sans parler de nos jeunes qui raffolent de la fonction clic-to-call. Et je ne vous parle me\u0302me pas de la vide\u0301o-confe\u0301rence, de la visualisation de l\u2019e\u0301tat de pre\u0301sence des collaborateurs et de la boi\u0302te vocale accessible via les emails\u201d, de\u0301clare Se\u0301bastien Burgeat.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Se\u0301bastien Burgeat envisage prochainement de faire e\u0301voluer ses licences et de faire de\u0301velopper l\u2019activite\u0301 de Te\u0301le\u0301travail du groupe qui s\u2019expend conside\u0301rablement, plus que ravi de la mai\u0302trise a\u0300 porte\u0301e de main de son syste\u0300me de Communication Unifie\u0301e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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La solution a \u00e9t\u00e9 fournie par le partenaire Wildix\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\u0415.T.J.C.<\/strong>\n\nETJC \u2013 170 rue du G\u00e9n\u00e9ral de Gaulle \u2013 59110 La Madeleine +33 (320) 25 46 25\u00a0www.etjc.fr<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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CTN France Le cabinet d\u2019expert-comptable retrouve la mai\u0302trise de son syste\u0300me de te\u0301le\u0301phonie gra\u0302ce a\u0300 la solution Wildix Il existe des me\u0301tiers qui, a\u0300 leur simple e\u0301vocation, sont synonymes de rigidite\u0301, d\u2019exigence et de mai\u0302trise. La comptabilite\u0301, l\u2019audit, le commissariat aux comptes\u2026 telles sont les activite\u0301s du groupe CTN. \u00a0 Rigidite\u0301 et exigence, oui, mais […]<\/p>\n","protected":false},"featured_media":7915869,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jet_sm_ready_style":"","_jet_sm_style":"","_jet_sm_controls_values":"","_jet_sm_fonts_collection":"","_jet_sm_fonts_links":"","footnotes":""},"case_study_industry":[930],"case_study_region":[928],"case_study_size":[921],"class_list":["post-7934138","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","case_study_industry-trade-services-fr","case_study_region-french-speaking-countries-fr","case_study_size-50-250-fr"],"acf":[],"yoast_head":"\nCTN France | Wildix<\/title>\n<meta name=\"description\" content=\"L\u2019interface d\u2019administration et de gestion est simple et facilement accessible. Notre activite\u0301 de standard pour les entreprises.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CTN France | Wildix\" \/>\n<meta property=\"og:description\" content=\"L\u2019interface d\u2019administration et de gestion est simple et facilement accessible. Notre activite\u0301 de standard pour les entreprises.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wildix.com\/fr\/case-studies\/ctn-france\/\" \/>\n<meta property=\"og:site_name\" content=\"Wildix\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/groups\/wildixtechwizards\/?mibextid=6NoCDW\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-08T04:00:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/05\/ctn-wildix-case-study.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@wildix_\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CTN France | Wildix","description":"L\u2019interface d\u2019administration et de gestion est simple et facilement accessible. 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Notre activite\u0301 de standard pour les entreprises.","breadcrumb":{"@id":"https:\/\/www.wildix.com\/fr\/case-studies\/ctn-france\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.wildix.com\/fr\/case-studies\/ctn-france\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.wildix.com\/fr\/case-studies\/ctn-france\/#primaryimage","url":"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/05\/ctn-wildix-case-study.jpeg","contentUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/05\/ctn-wildix-case-study.jpeg","width":1200,"height":630},{"@type":"BreadcrumbList","@id":"https:\/\/www.wildix.com\/fr\/case-studies\/ctn-france\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.wildix.com\/fr\/home-copy\/"},{"@type":"ListItem","position":2,"name":"Case Studies","item":"https:\/\/www.wildix.com\/fr\/case-studies\/"},{"@type":"ListItem","position":3,"name":"CTN France"}]},{"@type":"WebSite","@id":"https:\/\/www.wildix.com\/fr\/#website","url":"https:\/\/www.wildix.com\/fr\/","name":"Wildix","description":"","publisher":{"@id":"https:\/\/www.wildix.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.wildix.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.wildix.com\/fr\/#organization","name":"Wildix","url":"https:\/\/www.wildix.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.wildix.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.wildix.com\/wp-content\/uploads\/2021\/09\/logo-1.svg","contentUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2021\/09\/logo-1.svg","caption":"Wildix"},"image":{"@id":"https:\/\/www.wildix.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/groups\/wildixtechwizards\/?mibextid=6NoCDW","https:\/\/x.com\/wildix_"]}]}},"clean_content":"CTN France Le cabinet d\u2019expert-comptable retrouve la mai\u0302trise de son syste\u0300me de te\u0301le\u0301phonie gra\u0302ce a\u0300 la solution Wildix Il existe des me\u0301tiers qui, a\u0300 leur simple e\u0301vocation, sont synonymes de rigidite\u0301, d\u2019exigence et de mai\u0302trise. La comptabilite\u0301, l\u2019audit, le commissariat aux comptes\u2026 telles sont les activite\u0301s du groupe CTN.\u00a0 Rigidite\u0301 et exigence, oui, mais pas que. Face a\u0300 la diversification de l\u2019activite\u0301 du groupe CTN France, Se\u0301bastien Burgeat, Responsable informatique du Groupe, nous explique comment, gr\u00e2ce \u00e0 la solution Wildix, il a mis en place un ve\u0301ritable syste\u0300me de Communication Unifie\u0301e ne\u0301cessaire lui assurant une mai\u0302trise comple\u0300te de son activite\u0301. Ayant fait l\u2019objet d\u2019expe\u0301riences malheureuses avec des syste\u0300mes pas toujours tre\u0300s aboutis, Se\u0301bastien Burgeat s\u2019est tourne\u0301 vers Wildix pour la refonte de son syste\u0300me de te\u0301le\u0301phonie: Si garantir une autonomie et un fonctionnement optimal de l\u2019outil s\u2019ave\u0301raient donc e\u0302tre la mission principale de la future solution convoit\u00e9e, la solution Wildix tombait a\u0300 pic quant a\u0300 la limitation des de\u0301pendances du reste de l\u2019e\u0301co-syste\u0300me de CTN, et ce, a\u0300 cou\u0302t raisonnable.\u201cJ\u2019ai fait le choix d\u2019une appliance physique pour nous garantir une autonomie suffisante, mais surtout e\u0301volutive et collaborative. Notre ancien syste\u0300me de te\u0301le\u0301phonie ne comprenait me\u0302me pas l\u2019affichage du nume\u0301ro de te\u0301le\u0301phone, et les colle\u0300gues e\u0301taient en forte demande d\u2019e\u0301volution des usages, surtout au niveau de la collaboration, mais tout cela devait rester simple d\u2019acce\u0300s\u201d. Il fallait donc tirer des lec\u0327ons des enseignements du passe\u0301 et proce\u0301der a\u0300 l\u2019entie\u0300re re\u0301novation du re\u0301seau e\u0301thernet de qualite\u0301 trop me\u0301diocre pour pouvoir configurer la solution Wildix dans les locaux de CTN telle que nous la connaissons aujourd\u2019hui.\u00a0 Et c\u2019est sans conteste que la solution re\u0301pond aujourd\u2019hui a\u0300 toutes les attentes du groupe:\u201cL\u2019interface d\u2019administration et de gestion est simple et facilement accessible. Notre activite\u0301 de standard pour les entreprises s\u2019en retrouve largement simplifie\u0301e, ce qui nous permet de savoir quel est le client appele\u0301, de personnaliser nos boi\u0302tes vocales et d\u2019allier les musiques d\u2019attentes qui vont avec !Il va sans dire que la solution s\u2019adapte a\u0300 chacun de nous et de nos niveaux de compe\u0301tences lie\u0301es a\u0300 l\u2019informatique. Me\u0302me nos anciens qui sont tre\u0300s re\u0301ticents au changement trouvent que la solution est accessible, et c\u2019est sans parler de nos jeunes qui raffolent de la fonction clic-to-call. Et je ne vous parle me\u0302me pas de la vide\u0301o-confe\u0301rence, de la visualisation de l\u2019e\u0301tat de pre\u0301sence des collaborateurs et de la boi\u0302te vocale accessible via les emails\u201d, de\u0301clare Se\u0301bastien Burgeat. Se\u0301bastien Burgeat envisage prochainement de faire e\u0301voluer ses licences et de faire de\u0301velopper l\u2019activite\u0301 de Te\u0301le\u0301travail du groupe qui s\u2019expend conside\u0301rablement, plus que ravi de la mai\u0302trise a\u0300 porte\u0301e de main de son syste\u0300me de Communication Unifie\u0301e. La solution a \u00e9t\u00e9 fournie par le partenaire Wildix \u0415.T.J.C. ETJC \u2013 170 rue du G\u00e9n\u00e9ral de Gaulle \u2013 59110 La Madeleine +33 (320) 25 46 25\u00a0www.etjc.fr","clean_excerpt":"CTN France Le cabinet d\u2019expert-comptable retrouve la mai\u0302trise de son syste\u0300me de te\u0301le\u0301phonie gra\u0302ce a\u0300 la solution Wildix Il existe des me\u0301tiers qui, a\u0300 leur simple e\u0301vocation, sont synonymes de rigidite\u0301, d\u2019exigence et de mai\u0302trise. La comptabilite\u0301, l\u2019audit, le commissariat aux comptes\u2026 telles sont les activite\u0301s du groupe CTN.\u00a0Rigidite\u0301 et exigence, oui, mais pas que....","_links":{"self":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case-studies\/7934138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/types\/case-studies"}],"version-history":[{"count":0,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case-studies\/7934138\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/media\/7915869"}],"wp:attachment":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/media?parent=7934138"}],"wp:term":[{"taxonomy":"case_study_industry","embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case_study_industry?post=7934138"},{"taxonomy":"case_study_region","embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case_study_region?post=7934138"},{"taxonomy":"case_study_size","embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case_study_size?post=7934138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}