{"id":7933930,"date":"2022-06-07T16:51:56","date_gmt":"2022-06-07T14:51:56","guid":{"rendered":"https:\/\/www.wildix.com\/?post_type=case-studies&#038;p=7933930"},"modified":"2023-03-16T16:11:07","modified_gmt":"2023-03-16T15:11:07","slug":"biasuzzi","status":"publish","type":"case-studies","link":"https:\/\/www.wildix.com\/fr\/case-studies\/biasuzzi\/","title":{"rendered":"Biasuzzi"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7933930\" class=\"elementor elementor-7933930 elementor-7906249\" data-elementor-post-type=\"case-studies\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c5d9daf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c5d9daf\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-865080c\" data-id=\"865080c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-27567ac elementor-widget elementor-widget-heading\" data-id=\"27567ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Les centres de vacances Biasuzzi communiquent avec Wildix<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-751bd0c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"751bd0c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-aebb5da\" data-id=\"aebb5da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3834d3c elementor-widget elementor-widget-image\" data-id=\"3834d3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"180\" height=\"85\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2018\/06\/biasuzzi-logo.jpg\" class=\"attachment-large size-large wp-image-7941563\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c1b360a\" data-id=\"c1b360a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-09dad3e elementor-widget elementor-widget-text-editor\" data-id=\"09dad3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tFond\u00e9 par Giuseppe Biasuzzi, le groupe Biasuzzi, bas\u00e9 \u00e0 Ponzano Veneto, op\u00e8re dans de nombreux domaines d\u2019activit\u00e9, tels que la <strong>construction de b\u00e2timents, l\u2019\u00e9levage de pur-sang, les exploitations agricoles et le tourisme<\/strong>. Biasuzzi a <strong>choisi la solution de communication unifi\u00e9e Wildix car elle r\u00e9pondait \u00e0 toutes ses exigences en mati\u00e8re de t\u00e9l\u00e9communication<\/strong>, pour ses deux villages touristiques situ\u00e9s en Italie et en Croatie, b\u00e9n\u00e9ficiant ainsi de nombreux avantages en termes de r\u00e9duction des co\u00fbts et de flexibilit\u00e9 op\u00e9rationnelle.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-caef4fa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"caef4fa\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a817387\" data-id=\"a817387\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f5153e elementor-widget elementor-widget-text-editor\" data-id=\"3f5153e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tLa soci\u00e9t\u00e9 dispose de deux \u00e9tablissements touristiques surplombant la mer Adriatique : le premier, le Villaggio San Francesco, se trouve \u00e0 Caorle, dans la province de Venise, tandis que l\u2019autre, le Bi-Village, est situ\u00e9 en Croatie, dans la p\u00e9ninsule d\u2019Istrie. Au total, <strong>les deux villages, chacun ayant une superficie de plus de 35 000 hectares et en mesure d\u2019accueillir environ 5 \u00e0 6 000 personnes simultan\u00e9ment, comptent environ 550 000 touristes chaque saison<\/strong>.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-241269a elementor-widget elementor-widget-text-editor\" data-id=\"241269a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tL\u2019exigence principale \u00e9tait de \u00ab cr\u00e9er un centre de r\u00e9servations unique pour les deux installations touristiques, car la solution qui consistait en deux bureaux distincts r\u00e9v\u00e9lait peu de flexibilit\u00e9 et ne favorisait ni la croissance de l\u2019entreprise, ni l\u2019attention au client \u00bb, d\u00e9clare <strong>Ilenia Cherubin, directrice des ventes et du marketing de Biasuzzi \u2013 Secteur du tourisme<\/strong>. En outre, il \u00e9tait n\u00e9cessaire de cr\u00e9er un lien direct entre les deux villages touristiques et le quartier g\u00e9n\u00e9ral de Ponzano Veneto. Wildix a install\u00e9 deux centrales t\u00e9l\u00e9phoniques : l\u2019une pour le village en Italie et l\u2019autre pour celui de Croatie, reli\u00e9es entre elles par un r\u00e9seau HDSL. Des t\u00e9l\u00e9phones Wildix ont \u00e9t\u00e9 install\u00e9s dans les deux villages, tandis qu\u2019un centre de r\u00e9servations unifi\u00e9 a \u00e9t\u00e9 cr\u00e9\u00e9 pour le si\u00e8ge Croate.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3ee9d9 elementor-widget elementor-widget-image\" data-id=\"f3ee9d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"975\" height=\"303\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2018\/06\/camping-biasuzzi.jpg\" class=\"attachment-large size-large wp-image-7941569\" alt=\"\" srcset=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2018\/06\/camping-biasuzzi.jpg 975w, https:\/\/www.wildix.com\/wp-content\/uploads\/2018\/06\/camping-biasuzzi-300x93.jpg 300w, https:\/\/www.wildix.com\/wp-content\/uploads\/2018\/06\/camping-biasuzzi-768x239.jpg 768w\" sizes=\"(max-width: 975px) 100vw, 975px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3fd55a elementor-widget elementor-widget-text-editor\" data-id=\"d3fd55a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNombreux sont les avantages de la nouvelle solution de communication apport\u00e9e par Wildix : \u00ab\u00a0T<strong>out d\u2019abord, il est important de noter que les num\u00e9ros de t\u00e9l\u00e9phone n\u2019ont pas chang\u00e9, afin de ne pas d\u00e9stabiliser les habitudes des clients de longue date<\/strong>\u00a0\u00ab\u00a0, pr\u00e9cise Ilenia Cherubin. \u00ab\u00a0En ayant centralis\u00e9 les r\u00e9servations en un seul endroit, nous pouvons maintenant effectuer toutes les t\u00e2ches li\u00e9es \u00e0 la r\u00e9servation des particuliers et des op\u00e9rateurs touristiques, moyennant un nombre de ressources diminu\u00e9 de moiti\u00e9, ce qui nous permet donc d\u2019accorder une\u00a0<strong>attention majeure \u00e0 d\u2019autres activit\u00e9s destin\u00e9es aux clients\u00a0\u00bb.<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6970e75 elementor-widget elementor-widget-text-editor\" data-id=\"6970e75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\u00ab Avec le nouveau syst\u00e8me, nous disposons \u00e0 ce jour, de nombreuses donn\u00e9es statistiques concernant les appels \u2013 statistiques que nous pouvons d\u00e9sormais analyser, afin d\u2019affiner nos actions de marketing : par exemple, nous pouvons monitorer le nombre d\u2019appels entrants ou sortants qui se sont conclus par une vente \u00bb.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Les centres de vacances Biasuzzi communiquent avec Wildix Fond\u00e9 par Giuseppe Biasuzzi, le groupe Biasuzzi, bas\u00e9 \u00e0 Ponzano Veneto, op\u00e8re dans de nombreux domaines d\u2019activit\u00e9, tels que la construction de b\u00e2timents, l\u2019\u00e9levage de pur-sang, les exploitations agricoles et le tourisme. Biasuzzi a choisi la solution de communication unifi\u00e9e Wildix car elle r\u00e9pondait \u00e0 toutes ses [&hellip;]<\/p>\n","protected":false},"featured_media":7928223,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jet_sm_ready_style":"","_jet_sm_style":"","_jet_sm_controls_values":"","_jet_sm_fonts_collection":"","_jet_sm_fonts_links":"","footnotes":""},"case_study_industry":[879],"case_study_region":[927],"case_study_size":[920],"class_list":["post-7933930","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","case_study_industry-tourism-fr","case_study_region-italy-fr","case_study_size-10-50-fr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Biasuzzi | Wildix<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Biasuzzi | Wildix\" \/>\n<meta property=\"og:description\" content=\"Les centres de vacances Biasuzzi communiquent avec Wildix Fond\u00e9 par Giuseppe Biasuzzi, le groupe Biasuzzi, bas\u00e9 \u00e0 Ponzano Veneto, op\u00e8re dans de nombreux domaines d\u2019activit\u00e9, tels que la construction de b\u00e2timents, l\u2019\u00e9levage de pur-sang, les exploitations agricoles et le tourisme. Biasuzzi a choisi la solution de communication unifi\u00e9e Wildix car elle r\u00e9pondait \u00e0 toutes ses [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wildix.com\/fr\/case-studies\/biasuzzi\/\" \/>\n<meta property=\"og:site_name\" content=\"Wildix\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/groups\/wildixtechwizards\/?mibextid=6NoCDW\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-16T15:11:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/04\/biasuzzi-wildix-case-study.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@wildix_\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Biasuzzi | Wildix","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"fr_FR","og_type":"article","og_title":"Biasuzzi | Wildix","og_description":"Les centres de vacances Biasuzzi communiquent avec Wildix Fond\u00e9 par Giuseppe Biasuzzi, le groupe Biasuzzi, bas\u00e9 \u00e0 Ponzano Veneto, op\u00e8re dans de nombreux domaines d\u2019activit\u00e9, tels que la construction de b\u00e2timents, l\u2019\u00e9levage de pur-sang, les exploitations agricoles et le tourisme. Biasuzzi a choisi la solution de communication unifi\u00e9e Wildix car elle r\u00e9pondait \u00e0 toutes ses [&hellip;]","og_url":"https:\/\/www.wildix.com\/fr\/case-studies\/biasuzzi\/","og_site_name":"Wildix","article_publisher":"https:\/\/www.facebook.com\/groups\/wildixtechwizards\/?mibextid=6NoCDW","article_modified_time":"2023-03-16T15:11:07+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/04\/biasuzzi-wildix-case-study.jpeg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@wildix_","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.wildix.com\/fr\/case-studies\/biasuzzi\/","url":"https:\/\/www.wildix.com\/fr\/case-studies\/biasuzzi\/","name":"Biasuzzi | Wildix","isPartOf":{"@id":"https:\/\/www.wildix.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.wildix.com\/fr\/case-studies\/biasuzzi\/#primaryimage"},"image":{"@id":"https:\/\/www.wildix.com\/fr\/case-studies\/biasuzzi\/#primaryimage"},"thumbnailUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/04\/biasuzzi-wildix-case-study.jpeg","datePublished":"2022-06-07T14:51:56+00:00","dateModified":"2023-03-16T15:11:07+00:00","breadcrumb":{"@id":"https:\/\/www.wildix.com\/fr\/case-studies\/biasuzzi\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.wildix.com\/fr\/case-studies\/biasuzzi\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.wildix.com\/fr\/case-studies\/biasuzzi\/#primaryimage","url":"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/04\/biasuzzi-wildix-case-study.jpeg","contentUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/04\/biasuzzi-wildix-case-study.jpeg","width":1200,"height":630},{"@type":"BreadcrumbList","@id":"https:\/\/www.wildix.com\/fr\/case-studies\/biasuzzi\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.wildix.com\/fr\/home-copy\/"},{"@type":"ListItem","position":2,"name":"Case Studies","item":"https:\/\/www.wildix.com\/fr\/case-studies\/"},{"@type":"ListItem","position":3,"name":"Biasuzzi"}]},{"@type":"WebSite","@id":"https:\/\/www.wildix.com\/fr\/#website","url":"https:\/\/www.wildix.com\/fr\/","name":"Wildix","description":"","publisher":{"@id":"https:\/\/www.wildix.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.wildix.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.wildix.com\/fr\/#organization","name":"Wildix","url":"https:\/\/www.wildix.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.wildix.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.wildix.com\/wp-content\/uploads\/2021\/09\/logo-1.svg","contentUrl":"https:\/\/www.wildix.com\/wp-content\/uploads\/2021\/09\/logo-1.svg","caption":"Wildix"},"image":{"@id":"https:\/\/www.wildix.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/groups\/wildixtechwizards\/?mibextid=6NoCDW","https:\/\/x.com\/wildix_"]}]}},"clean_content":"Les centres de vacances Biasuzzi communiquent avec Wildix Fond\u00e9 par Giuseppe Biasuzzi, le groupe Biasuzzi, bas\u00e9 \u00e0 Ponzano Veneto, op\u00e8re dans de nombreux domaines d\u2019activit\u00e9, tels que la construction de b\u00e2timents, l\u2019\u00e9levage de pur-sang, les exploitations agricoles et le tourisme. Biasuzzi a choisi la solution de communication unifi\u00e9e Wildix car elle r\u00e9pondait \u00e0 toutes ses exigences en mati\u00e8re de t\u00e9l\u00e9communication, pour ses deux villages touristiques situ\u00e9s en Italie et en Croatie, b\u00e9n\u00e9ficiant ainsi de nombreux avantages en termes de r\u00e9duction des co\u00fbts et de flexibilit\u00e9 op\u00e9rationnelle. La soci\u00e9t\u00e9 dispose de deux \u00e9tablissements touristiques surplombant la mer Adriatique : le premier, le Villaggio San Francesco, se trouve \u00e0 Caorle, dans la province de Venise, tandis que l\u2019autre, le Bi-Village, est situ\u00e9 en Croatie, dans la p\u00e9ninsule d\u2019Istrie. Au total, les deux villages, chacun ayant une superficie de plus de 35 000 hectares et en mesure d\u2019accueillir environ 5 \u00e0 6 000 personnes simultan\u00e9ment, comptent environ 550 000 touristes chaque saison. L\u2019exigence principale \u00e9tait de \u00ab cr\u00e9er un centre de r\u00e9servations unique pour les deux installations touristiques, car la solution qui consistait en deux bureaux distincts r\u00e9v\u00e9lait peu de flexibilit\u00e9 et ne favorisait ni la croissance de l\u2019entreprise, ni l\u2019attention au client \u00bb, d\u00e9clare Ilenia Cherubin, directrice des ventes et du marketing de Biasuzzi \u2013 Secteur du tourisme. En outre, il \u00e9tait n\u00e9cessaire de cr\u00e9er un lien direct entre les deux villages touristiques et le quartier g\u00e9n\u00e9ral de Ponzano Veneto. Wildix a install\u00e9 deux centrales t\u00e9l\u00e9phoniques : l\u2019une pour le village en Italie et l\u2019autre pour celui de Croatie, reli\u00e9es entre elles par un r\u00e9seau HDSL. Des t\u00e9l\u00e9phones Wildix ont \u00e9t\u00e9 install\u00e9s dans les deux villages, tandis qu\u2019un centre de r\u00e9servations unifi\u00e9 a \u00e9t\u00e9 cr\u00e9\u00e9 pour le si\u00e8ge Croate. Nombreux sont les avantages de la nouvelle solution de communication apport\u00e9e par Wildix : \u00ab\u00a0Tout d\u2019abord, il est important de noter que les num\u00e9ros de t\u00e9l\u00e9phone n\u2019ont pas chang\u00e9, afin de ne pas d\u00e9stabiliser les habitudes des clients de longue date\u00a0\u00ab\u00a0, pr\u00e9cise Ilenia Cherubin. \u00ab\u00a0En ayant centralis\u00e9 les r\u00e9servations en un seul endroit, nous pouvons maintenant effectuer toutes les t\u00e2ches li\u00e9es \u00e0 la r\u00e9servation des particuliers et des op\u00e9rateurs touristiques, moyennant un nombre de ressources diminu\u00e9 de moiti\u00e9, ce qui nous permet donc d\u2019accorder une\u00a0attention majeure \u00e0 d\u2019autres activit\u00e9s destin\u00e9es aux clients\u00a0\u00bb. \u00ab Avec le nouveau syst\u00e8me, nous disposons \u00e0 ce jour, de nombreuses donn\u00e9es statistiques concernant les appels \u2013 statistiques que nous pouvons d\u00e9sormais analyser, afin d\u2019affiner nos actions de marketing : par exemple, nous pouvons monitorer le nombre d\u2019appels entrants ou sortants qui se sont conclus par une vente \u00bb.","clean_excerpt":"Les centres de vacances Biasuzzi communiquent avec Wildix Fond\u00e9 par Giuseppe Biasuzzi, le groupe Biasuzzi, bas\u00e9 \u00e0 Ponzano Veneto, op\u00e8re dans de nombreux domaines d\u2019activit\u00e9, tels que la construction de b\u00e2timents, l\u2019\u00e9levage de pur-sang, les exploitations agricoles et le tourisme. 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