{"id":7933917,"date":"2022-06-07T16:39:33","date_gmt":"2022-06-07T14:39:33","guid":{"rendered":"https:\/\/www.wildix.com\/?post_type=case-studies&#038;p=7933917"},"modified":"2022-06-07T16:47:24","modified_gmt":"2022-06-07T14:47:24","slug":"parco-san-marco-lifestyle-beach-resort","status":"publish","type":"case-studies","link":"https:\/\/www.wildix.com\/fr\/case-studies\/parco-san-marco-lifestyle-beach-resort\/","title":{"rendered":"Parco San Marco Lifestyle Beach Resort"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7933917\" class=\"elementor elementor-7933917 elementor-7906251\" data-elementor-post-type=\"case-studies\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-99280d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"99280d9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e63beac\" data-id=\"e63beac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21cb275 elementor-widget elementor-widget-heading\" data-id=\"21cb275\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Parco San Marco Lifestyle Beach Resort<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1376842 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1376842\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-338cb3f\" data-id=\"338cb3f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ad23220 elementor-widget elementor-widget-image\" data-id=\"ad23220\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"198\" height=\"113\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/04\/logo-san-marco.jpeg\" class=\"attachment-large size-large wp-image-7923742\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2d7a1c0\" data-id=\"2d7a1c0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f17a3a7 elementor-widget elementor-widget-text-editor\" data-id=\"f17a3a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Situ\u00e9 sur les rives du magnifique lac de Lugano, au c\u0153ur d\u2019un parc extraordinaire de 30 000 m\u00b2, le Parco Hotel San Marco Lifestyle Beach Resort dispose<strong>\u00a0de 111 suites et appartements avec vue sur le lac, et d\u2019une plage priv\u00e9e d\u2019environ 3 000 m\u00b2, dot\u00e9 de piscine, Spa et Centre de Bien-\u00eatre<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dd95d7b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dd95d7b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bbf5304\" data-id=\"bbf5304\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9663fb0 elementor-widget elementor-widget-text-editor\" data-id=\"9663fb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Depuis 1971, les promoteurs et les investisseurs recherchaient un terrain au Tessin et au Nord de l\u2019Italie, leur permettant de r\u00e9aliser leur r\u00eave, qui consistait \u00e0 cr\u00e9er une destination de vacances unique en son genre. Il leur a fallu attendre jusqu\u2019\u00e0 la fin des ann\u00e9es 1990 pour voir enfin leur r\u00eave se concr\u00e9tiser :\u00a0<strong>ils sont donc parvenus \u00e0 cr\u00e9er le Parco Hotel San Marco, un lieu unique o\u00f9 le bonheur et le bien-\u00eatre de ses invit\u00e9s restent la mission premi\u00e8re de toute l\u2019\u00e9quipe de travail.<\/strong><\/p><p>Une grande importance est accord\u00e9e au d\u00e9tail, notamment \u00e0 la communication interne et externe. Pour cela, le Resort a choisi Wildix, l\u2019un des syst\u00e8mes de communication les plus avanc\u00e9s sur le plan technologique.\u00a0<strong>L\u2019ancien syst\u00e8me Italtel Andromeda Medium a \u00e9t\u00e9 remplac\u00e9 par la solution de communication unif\u00e9e Wildix compos\u00e9e de 250 postes. Celle-ci est en mesure de g\u00e9rer tous les t\u00e9l\u00e9phones des chambres, des appartements et de la structure enti\u00e8re. Ce nouveau syst\u00e8me s\u2019int\u00e8gre parfaitement au Protel<\/strong>, l\u2019un des syst\u00e8mes de gestion h\u00f4telier les plus r\u00e9pandus dans ce secteur.<\/p><p>Qu\u2019est-ce que tout cela signifie ?<\/p><p><strong>Giovanna Lancetti, Rooms Division Resort Manager, r\u00e9pond<\/strong>\u00a0: \u00ab\u00a0Cela signifie que chaque client peut appeler depuis sa chambre, et que chaque appel est automatiquement factur\u00e9 sur son compte. Cela signifie aussi que\u00a0<strong>le r\u00e9ceptionniste est toujours joignable par t\u00e9l\u00e9phone<\/strong>, m\u00eame lorsque, pour une raison quelconque, il ne se trouve pas physiquement \u00e0 son poste, derri\u00e8re le comptoir \u2013 le nouveau syst\u00e8me permettant une mobilit\u00e9 totale.\u00a0\u00bb<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-33bea90 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"33bea90\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d99a081\" data-id=\"d99a081\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-980dd99 elementor-widget elementor-widget-image\" data-id=\"980dd99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"447\" src=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/04\/san-marco-image-1024x447.jpeg\" class=\"attachment-large size-large wp-image-7923758\" alt=\"\" srcset=\"https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/04\/san-marco-image-1024x447.jpeg 1024w, https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/04\/san-marco-image-300x131.jpeg 300w, https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/04\/san-marco-image-768x335.jpeg 768w, https:\/\/www.wildix.com\/wp-content\/uploads\/2022\/04\/san-marco-image.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e01fde5\" data-id=\"e01fde5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a840d1d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a840d1d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column 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et appartements avec vue sur le lac, et d\u2019une plage priv\u00e9e d\u2019environ 3 000 m\u00b2, dot\u00e9 de piscine, Spa et [&hellip;]<\/p>\n","protected":false},"featured_media":7928211,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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San Marco Lifestyle Beach Resort Situ\u00e9 sur les rives du magnifique lac de Lugano, au c\u0153ur d\u2019un parc extraordinaire de 30 000 m\u00b2, le Parco Hotel San Marco Lifestyle Beach Resort dispose\u00a0de 111 suites et appartements avec vue sur le lac, et d\u2019une plage priv\u00e9e d\u2019environ 3 000 m\u00b2, dot\u00e9 de piscine, Spa et Centre de Bien-\u00eatre. Depuis 1971, les promoteurs et les investisseurs recherchaient un terrain au Tessin et au Nord de l\u2019Italie, leur permettant de r\u00e9aliser leur r\u00eave, qui consistait \u00e0 cr\u00e9er une destination de vacances unique en son genre. Il leur a fallu attendre jusqu\u2019\u00e0 la fin des ann\u00e9es 1990 pour voir enfin leur r\u00eave se concr\u00e9tiser :\u00a0ils sont donc parvenus \u00e0 cr\u00e9er le Parco Hotel San Marco, un lieu unique o\u00f9 le bonheur et le bien-\u00eatre de ses invit\u00e9s restent la mission premi\u00e8re de toute l\u2019\u00e9quipe de travail.Une grande importance est accord\u00e9e au d\u00e9tail, notamment \u00e0 la communication interne et externe. Pour cela, le Resort a choisi Wildix, l\u2019un des syst\u00e8mes de communication les plus avanc\u00e9s sur le plan technologique.\u00a0L\u2019ancien syst\u00e8me Italtel Andromeda Medium a \u00e9t\u00e9 remplac\u00e9 par la solution de communication unif\u00e9e Wildix compos\u00e9e de 250 postes. Celle-ci est en mesure de g\u00e9rer tous les t\u00e9l\u00e9phones des chambres, des appartements et de la structure enti\u00e8re. Ce nouveau syst\u00e8me s\u2019int\u00e8gre parfaitement au Protel, l\u2019un des syst\u00e8mes de gestion h\u00f4telier les plus r\u00e9pandus dans ce secteur.Qu\u2019est-ce que tout cela signifie ?Giovanna Lancetti, Rooms Division Resort Manager, r\u00e9pond\u00a0: \u00ab\u00a0Cela signifie que chaque client peut appeler depuis sa chambre, et que chaque appel est automatiquement factur\u00e9 sur son compte. Cela signifie aussi que\u00a0le r\u00e9ceptionniste est toujours joignable par t\u00e9l\u00e9phone, m\u00eame lorsque, pour une raison quelconque, il ne se trouve pas physiquement \u00e0 son poste, derri\u00e8re le comptoir \u2013 le nouveau syst\u00e8me permettant une mobilit\u00e9 totale.\u00a0\u00bb","clean_excerpt":"Parco San Marco Lifestyle Beach Resort Situ\u00e9 sur les rives du magnifique lac de Lugano, au c\u0153ur d\u2019un parc extraordinaire de 30 000 m\u00b2, le Parco Hotel San Marco Lifestyle Beach Resort dispose\u00a0de 111 suites et appartements avec vue sur le lac, et d\u2019une plage priv\u00e9e d\u2019environ 3 000 m\u00b2, dot\u00e9 de piscine, Spa et...","_links":{"self":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case-studies\/7933917","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/types\/case-studies"}],"version-history":[{"count":0,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case-studies\/7933917\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/media\/7928211"}],"wp:attachment":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/media?parent=7933917"}],"wp:term":[{"taxonomy":"case_study_industry","embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case_study_industry?post=7933917"},{"taxonomy":"case_study_region","embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case_study_region?post=7933917"},{"taxonomy":"case_study_size","embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case_study_size?post=7933917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}