{"id":7933595,"date":"2022-06-07T04:31:49","date_gmt":"2022-06-07T02:31:49","guid":{"rendered":"https:\/\/www.wildix.com\/?post_type=case-studies&p=7933595"},"modified":"2022-06-07T04:44:00","modified_gmt":"2022-06-07T02:44:00","slug":"medica-group","status":"publish","type":"case-studies","link":"https:\/\/www.wildix.com\/fr\/case-studies\/medica-group\/","title":{"rendered":"Medica Group"},"content":{"rendered":"\t\t
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Medica Group<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Medica Group Srl est une clinique spe\u0301cialise\u0301e dans les consultations de spe\u0301cialistes et la me\u0301decine du travail, compose\u0301e d\u2019une e\u0301quipe de 7 personnes qui ge\u0300re a\u0300 son tour environ 65 me\u0301decins spe\u0301cialise\u0301s. En re\u0301alite\u0301, l\u2019organisation des consultations et des rendez-vous est cruciale et il est important de disposer d\u2019un outil de communication interne et externe prenant en charge les activite\u0301s quotidiennes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\u201cAvant Wildix, c\u2019est-a\u0300-dire jusqu\u2019en 2018, nous utilisions une solution Alcatel, qui avait plusieurs contraintes, ainsi que quelques lacunes en termes de personnalisation,\u201d explique Katia Casarotto.

\u201cJe me souviens, par exemple, qu\u2019il n\u2019e\u0301tait pas possible d\u2019enregistrer plusieurs messages de \u00abfermeture\u00bb automatiques, un seul message pouvait e\u0302tre enregistre\u0301 et servait pour tous les me\u0301decins. C\u2019e\u0301tait un gros proble\u0300me pour nous, il arrive souvent qu\u2019il y ait un me\u0301decin en vacances et un autre colle\u0300gue pour le remplacer ; ou encore, il arrive que certains de\u0301partements aient des jours de fermeture diffe\u0301rents des autres. De\u0301sormais, gra\u0302ce a\u0300 la solution UC&C de Wildix, nous pouvons enfin enregistrer diffe\u0301rents messages en fonction du destinataire de l\u2019appel, avec la possibilite\u0301 d\u2019indiquer d\u2019autres nume\u0301ros de poste a\u0300 composer. Cette fonctionnalite\u0301 nous permet d\u2019e\u0301conomiser beaucoup de temps et d\u2019e\u0301nergie chaque jour, tout en offrant un service de haute qualite\u0301 a\u0300 nos patients.\u201d<\/p>

Katia Casarotto, Directrice des Ressources Humaines et de l\u2019Administration, Medica Group Srl<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Medica Group Srl a utilise\u0301 une solution Alcatel pendant 15 ans, mais a\u0300 un moment donne\u0301, la socie\u0301te\u0301 n\u2019e\u0301tait plus satisfaite : trop de contraintes et des fonctionnalite\u0301s de moins en moins conformes aux besoins de la clinique.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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C\u2019est en 2018 lorsque New Srl \u2013 partenaire Platinum Wildix depuis 2009- a pre\u0301sente\u0301 la solution UC&C de Wildix a\u0300 Medica Group Srl que tout a bascule\u0301 et que de\u0300s lors, le cabinet me\u0301dical connai\u0302t une nette ame\u0301lioration en terme de communication.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\u201cUn autre grand avantage de la solution UC&C de Wildix est le vaste choix de te\u0301le\u0301phones : chacun de nos de\u0301partements a des besoins diffe\u0301rents et le fait de disposer du bon appareil ame\u0301liore notre travail. Par exemple, a\u0300 l\u2019accueil, nous utilisons des e\u0301couteurs sans fil Bluetooth – les e\u0301couteurs W-AIR, qui sont tre\u0300s pratiques et confortables ; dans les bureaux, nous utilisons les te\u0301le\u0301phones sans fil DECT et, dans les cliniques, des postes fixes. Cela peut sembler trivial, mais ces diffe\u0301rentes options nous permettent de mieux ge\u0301rer chaque activite\u0301.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Depuis que le groupe Medica Srl utilise la solution Wildix, la gestion des activite\u0301s a e\u0301te\u0301 rationalise\u0301e et, par conse\u0301quent, la productivite\u0301 a augmente\u0301, a\u0300 tel point qu\u2019il a fallu embaucher une autre personne ressource a\u0300 plein temps.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\u201cNous sommes tre\u0300s satisfaits de nous e\u0302tre arre\u0302te\u0301s sur Wildix et je recommande cette solution aux entreprises qui souhaitent augmenter leur productivite\u0301 et leur longe\u0301vite\u0301 en ame\u0301liorant la communication interne et externe,\u201d conclut Katia Casarotto.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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La solution a \u00e9t\u00e9 fournie par le partenaire Wildix\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tNew srl Via Dell\u2019Industria, 93 36070 Trissino Italy +39 (044) 544 67 49 www.newcomm.it\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Medica Group Medica Group Srl est une clinique spe\u0301cialise\u0301e dans les consultations de spe\u0301cialistes et la me\u0301decine du travail, compose\u0301e d\u2019une e\u0301quipe de 7 personnes qui ge\u0300re a\u0300 son tour environ 65 me\u0301decins spe\u0301cialise\u0301s. En re\u0301alite\u0301, l\u2019organisation des consultations et des rendez-vous est cruciale et il est important de disposer d\u2019un outil de communication interne […]<\/p>\n","protected":false},"featured_media":7905508,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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Group Medica Group Srl est une clinique spe\u0301cialise\u0301e dans les consultations de spe\u0301cialistes et la me\u0301decine du travail, compose\u0301e d\u2019une e\u0301quipe de 7 personnes qui ge\u0300re a\u0300 son tour environ 65 me\u0301decins spe\u0301cialise\u0301s. En re\u0301alite\u0301, l\u2019organisation des consultations et des rendez-vous est cruciale et il est important de disposer d\u2019un outil de communication interne et externe prenant en charge les activite\u0301s quotidiennes. \u201cAvant Wildix, c\u2019est-a\u0300-dire jusqu\u2019en 2018, nous utilisions une solution Alcatel, qui avait plusieurs contraintes, ainsi que quelques lacunes en termes de personnalisation,\u201d explique Katia Casarotto.\u201cJe me souviens, par exemple, qu\u2019il n\u2019e\u0301tait pas possible d\u2019enregistrer plusieurs messages de \u00abfermeture\u00bb automatiques, un seul message pouvait e\u0302tre enregistre\u0301 et servait pour tous les me\u0301decins. C\u2019e\u0301tait un gros proble\u0300me pour nous, il arrive souvent qu\u2019il y ait un me\u0301decin en vacances et un autre colle\u0300gue pour le remplacer ; ou encore, il arrive que certains de\u0301partements aient des jours de fermeture diffe\u0301rents des autres. De\u0301sormais, gra\u0302ce a\u0300 la solution UC&C de Wildix, nous pouvons enfin enregistrer diffe\u0301rents messages en fonction du destinataire de l\u2019appel, avec la possibilite\u0301 d\u2019indiquer d\u2019autres nume\u0301ros de poste a\u0300 composer. Cette fonctionnalite\u0301 nous permet d\u2019e\u0301conomiser beaucoup de temps et d\u2019e\u0301nergie chaque jour, tout en offrant un service de haute qualite\u0301 a\u0300 nos patients.\u201dKatia Casarotto, Directrice des Ressources Humaines et de l\u2019Administration, Medica Group Srl Medica Group Srl a utilise\u0301 une solution Alcatel pendant 15 ans, mais a\u0300 un moment donne\u0301, la socie\u0301te\u0301 n\u2019e\u0301tait plus satisfaite : trop de contraintes et des fonctionnalite\u0301s de moins en moins conformes aux besoins de la clinique. C\u2019est en 2018 lorsque New Srl \u2013 partenaire Platinum Wildix depuis 2009- a pre\u0301sente\u0301 la solution UC&C de Wildix a\u0300 Medica Group Srl que tout a bascule\u0301 et que de\u0300s lors, le cabinet me\u0301dical connai\u0302t une nette ame\u0301lioration en terme de communication. \u201cUn autre grand avantage de la solution UC&C de Wildix est le vaste choix de te\u0301le\u0301phones : chacun de nos de\u0301partements a des besoins diffe\u0301rents et le fait de disposer du bon appareil ame\u0301liore notre travail. Par exemple, a\u0300 l\u2019accueil, nous utilisons des e\u0301couteurs sans fil Bluetooth \u2013 les e\u0301couteurs W-AIR, qui sont tre\u0300s pratiques et confortables ; dans les bureaux, nous utilisons les te\u0301le\u0301phones sans fil DECT et, dans les cliniques, des postes fixes. Cela peut sembler trivial, mais ces diffe\u0301rentes options nous permettent de mieux ge\u0301rer chaque activite\u0301.\u201d Depuis que le groupe Medica Srl utilise la solution Wildix, la gestion des activite\u0301s a e\u0301te\u0301 rationalise\u0301e et, par conse\u0301quent, la productivite\u0301 a augmente\u0301, a\u0300 tel point qu\u2019il a fallu embaucher une autre personne ressource a\u0300 plein temps. \u201cNous sommes tre\u0300s satisfaits de nous e\u0302tre arre\u0302te\u0301s sur Wildix et je recommande cette solution aux entreprises qui souhaitent augmenter leur productivite\u0301 et leur longe\u0301vite\u0301 en ame\u0301liorant la communication interne et externe,\u201d conclut Katia Casarotto. La solution a \u00e9t\u00e9 fournie par le partenaire Wildix New srl Via Dell\u2019Industria, 93 36070 Trissino Italy +39 (044) 544 67 49 www.newcomm.it","clean_excerpt":"Medica Group Medica Group Srl est une clinique spe\u0301cialise\u0301e dans les consultations de spe\u0301cialistes et la me\u0301decine du travail, compose\u0301e d\u2019une e\u0301quipe de 7 personnes qui ge\u0300re a\u0300 son tour environ 65 me\u0301decins spe\u0301cialise\u0301s. En re\u0301alite\u0301, l\u2019organisation des consultations et des rendez-vous est cruciale et il est important de disposer d\u2019un outil de communication interne...","_links":{"self":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case-studies\/7933595","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/types\/case-studies"}],"version-history":[{"count":0,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case-studies\/7933595\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/media\/7905508"}],"wp:attachment":[{"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/media?parent=7933595"}],"wp:term":[{"taxonomy":"case_study_industry","embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case_study_industry?post=7933595"},{"taxonomy":"case_study_region","embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case_study_region?post=7933595"},{"taxonomy":"case_study_size","embeddable":true,"href":"https:\/\/www.wildix.com\/fr\/wp-json\/wp\/v2\/case_study_size?post=7933595"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}