{"id":8081678,"date":"2024-04-04T18:45:51","date_gmt":"2024-04-04T16:45:51","guid":{"rendered":"https:\/\/www.wildix.com\/?post_type=email-news&p=8081678"},"modified":"2024-04-04T18:45:53","modified_gmt":"2024-04-04T16:45:53","slug":"uk-april-4th-2024-your-q2-wildix-quarterly-partner-huddle-roundup","status":"publish","type":"email-news","link":"https:\/\/www.wildix.com\/es\/email-news\/uk-april-4th-2024-your-q2-wildix-quarterly-partner-huddle-roundup\/","title":{"rendered":"[UK] April 4th, 2024 \u2013 Your Q2 Wildix Quarterly Partner Huddle Roundup"},"content":{"rendered":"\n

As Q2 comes to a close and following our latest Quarterly Partner Huddle, I’m excited to share with you some key takeaways and achievements:<\/em><\/p>\n\n\n\n

Welcoming New Leadership<\/strong><\/p>\n\n\n\n

We warmly welcome Rob Loakes as the new UK Country Manager. <\/strong>His extensive market experience and visionary leadership are set to usher in an era of new opportunities and growth for Wildix UK.<\/p>\n\n\n\n

Wildix Wins Gold<\/strong><\/p>\n\n\n\n

At the Telecom 2024 Merit Awards, Wildix clinched\u00a0Gold\u00a0<\/a>for \u201cWebRTC\u201d leadership, underscoring our trailblazing achievement of being the first to integrate WebRTC into UC&C as early as 2013, and Bronze for “Business Services”. These accolades reflect our unwavering commitment to advancing our UC&C solutions.<\/p>\n\n\n\n

Community and Rewards<\/strong><\/p>\n\n\n\n

The Wildix Partner Community now features new resources and tools, including exclusive tutorials and the capability to directly sell Veesion licenses. Our enhanced order and provisioning processes are designed to fuel your growth and streamline Wildix solution usage.<\/p>\n\n\n\n

Introducing Pipeline Bonus Opportunity<\/em><\/p>\n\n\n\n

This quarter, we launched a pipeline bonus for sales staff providing post-demo feedback, pending Account Manager approval. This, along with PBX\/systems integration into the Partner Community, demonstrates our deep commitment to your success.<\/p>\n\n\n\n

Innovations & Product Highlights<\/strong><\/p>\n\n\n\n

In Q1, we previewed upcoming features and solutions. Today, these have been successfully implemented, demonstrating our commitment to innovation and delivering advanced products and features:<\/p>\n\n\n\n

The Latest Phone Series:<\/strong>\u00a0We’ve unveiled WelcomeConsole 5, Start 5, WorkForce 5 and the new ForcePro 5, all available through HWaaS. Designed to cater to a range of business needs, these phones signify our pledge to provide you with superior offerings.<\/p>\n\n\n\n

DECT ATEX Phone:<\/strong>\u00a0Expanding the Wildix W-AIR family, this phone is designed for explosive environments, ensuring safety and communication without compromise, set to launch in Q3 2024.\u00a0<\/p>\n\n\n\n

x-bees Enhancements:<\/strong>\u00a0Our platform now boasts real-time transcription, AI chat assistance and soon, sentiment analysis and the new “Insights” feature offering a holistic approach to analyzing customer interactions.<\/p>\n\n\n\n

Elevating Communication with CLASSOUND:\u00a0<\/strong>Recent updates have introduced online DID delivery and a dedicated premium numbers CTA. Soon, we’ll expand with Mobile DIDs for voice and 2-way SMS in select European countries and Singapore, Special DIDs for SMS, permanent virtual DIDs and enhanced WhatsApp Business integration via x-bees.<\/p>\n\n\n\n

Product Innovations and Updates:<\/strong>\u00a0We’ve added Arabic language support to our Collaboration platform, expanding our global reach. Additionally, our integration with Bigin by Zoho now enables click-to-call functionality and instant call notifications from customer records, streamlining communication and enhancing efficiency.<\/p>\n\n\n\n

Spotlight on x-hoppers<\/strong><\/p>\n\n\n\n

We are welcoming\u00a0Ian Rowan<\/a>\u00a0as CEO for x-hoppers, his expertise is expected to significantly contribute to our global expansion efforts. We also celebrate x-hoppers’ recent accolades at the Telecom 2024 Merit Awards, including\u00a0Gold<\/em>\u00a0for\u00a0\u201cAI Services\u201d\u00a0<\/em>and\u00a0Silver<\/em>\u00a0for\u00a0\u201cConnecting the Unconnected\u201d<\/em>.<\/p>\n\n\n\n

This quarter, x-hoppers enriches retail communications with new features like headset battery level display and voice authentication for store associates. x-hoppers also recently passed the FTR (Foundational Technical Review) by AWS, which confirms that the product conforms to all the requirements of AWS. Our upcoming updates are set to enhance retail communication efficiency and innovation, including the ability to broadcast messages, a wallboard for monitoring headset battery status and detailed information on who handled a request from a Help Point, including waiting times and other relevant data.<\/p>\n\n\n\n

Strategic Pricing for Future Growth<\/strong><\/p>\n\n\n\n

In Q1, Wildix introduced enhanced pricing packages for storage with the upgrade to WMS 6.05, delivering significant cost reductions \u2014 up to 94% on the largest bundle (CDS-5000) \u2014 and offering extended data storage times for Cloud analytics, optimizing value and efficiency.<\/p>\n\n\n\n

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New Phones Order Process<\/strong><\/p>\n\n\n\n

Partners will soon be able to order our new phone series through a deposit-based system with mandatory HWaaS conversion.<\/p>\n\n\n\n

Deposit Flat Fees:<\/em><\/p>\n\n\n\n