{"id":7934919,"date":"2022-06-10T13:08:01","date_gmt":"2022-06-10T11:08:01","guid":{"rendered":"https:\/\/www.wildix.com\/?post_type=case-studies&p=7934919"},"modified":"2022-06-10T13:24:53","modified_gmt":"2022-06-10T11:24:53","slug":"medica-group","status":"publish","type":"case-studies","link":"https:\/\/www.wildix.com\/es\/case-studies\/medica-group\/","title":{"rendered":"Medica Group"},"content":{"rendered":"\t\t
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Medica Group<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Medica Group Srl es una cl\u00ednica especializada en consultas de especialistas y medicina del trabajo, con un equipo de 7 personas que a su vez dirigen a unos 65 m\u00e9dicos especializados. En realidad, la organizaci\u00f3n de consultas y citas es crucial y es importante contar con un instrumento de comunicaci\u00f3n interna y externa que se encargue de las actividades diarias.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\u201cBefore Wildix \u2014 that is, until 2018 \u2014 we used an Alcatel solution, but it presented numerous points of inefficiency, as well as some shortcomings in terms of customization,\u201d said Katia Casarotto, HR and administrative manager for Medica Group Srl. \u201cI remember, for example, that it wasn\u2019t possible to record several automatic \u2018closed\u2019 messages, but only one that was the same for everyone. This was a big problem for us. In fact, it often happens that we\u2019ll have a doctor on vacation and another colleague to replace him; or again, it happens that some departments have different closing days than others. Now, thanks to Wildix\u2019s UC&C solution, we can finally record different messages depending on the recipient of the call, with the ability to indicate other extensions to dial. This feature allows us to save a lot of time and energy every day, as well as offering high-quality service to our patients.\u201d<\/p>