Salesforce Classic

Add call functionalities in your Salesforce Classic platform with Wildix.

PREMIUM APPLICATION

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  • Type of Integration: Wildix Certified
  • Type of Connection: WiService
  • Wildix Product Concerned: CRM

FREE / EXTRA CHARGES: 15€ / Month / User

Salesforce Classic

Salesforce Classic is a customer relationship management solution that brings companies and customers together. It’s one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

About Salesforce Classic

Salesforce is an innovative company behind the world’s #1 CRM solution. The software is cloud-based, it permits to access to past customer interactions, and even identify new sales opportunities by analyzing your best customers’ purchase histories.

 https://appexchange.salesforce.com/

Requirements

  • WMS version: 4.01 or higher
  • Installed WIService
  • Salesforce license with the access to Classic Platform

Wildix Licence

Wildix UC-Business or Higher

Level of Expertise

Expert +++

Salesforce Classic and Wildix Integration Supported Features

Click-to-call

Search Bar for contacts

Call history

Auto-detect existing contact in Data Base

Auto-open existing contact for incoming and outgoing call

Salesforce Lightning Integration with Wildix UC System

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They Already Installed This Integration

  • …La introducción de los cascos Plantronics, integrados con Wildix, han supuesto, como efecto positivo inmediato, un aumento de la productividad principalmente para los operadores del call center.

  • …Además, cuando nos movemos por los distintos pisos del hotel o del centro de congresos, Wildix Mobility ha cambiado nuestra forma de trabajar porque nos permite ser más libres en nuestros movimientos sin sacrificar la disponibilidad, algo fundamental en un hotel, donde siempre debe haber alguien disponible para realizar reservas o proporcionar información telefónica, en cualquier momento del día.

    Barbara Agos
    Barbara Agos Roseo Hotels - General Manager