EPOS

High-end audio solutions design for modern workplace

PREMIUM APPLICATION

EPOS logo
  • Type of Integration: Wildix Certified
  • Type of Connection: WI Service
  • Wildix Product Concerned: Business Headset

NO EXTRA CHARGES NEEDED

About EPOS

EPOS offers uncompromised audio and video connectivity to enable better communication and collaboration for business professionals – anytime, anywhere and on any device. EPOS audio is reliable, easy-to-use and designed for ultimate comfort.

EPOS is a premium performance brand pioneering audio technology. EPOS designs enterprise-grade headsets and speakerphones fit for use in unified communications and collaboration (UCC) and contact centers.

Featuring collaboration between Sennheiser and the globally renowned hearing technology group Demant, EPOS designs, manufactures and sells pioneering high-end audio and video solutions for business professionals.

Owned by the Demant Group and headquarted in Copenhagen, Denmark, EPOS is founded on over 115 years of audio expertise and operates worldwide with offices and partners in more than 60 countries.

Along with the company’s own line of premium audio and video solutions, EPOS sells co-branded EPOS | SENNHEISER products under a licensing agreement.

Requirements

  • Latest version of WMS
  • Latest version of EPOS firmware
  • Latest version of Chrome extension

Wildix Licence

Wildix UC-Basic

Level of Expertise

Expert +

Documentation

Supported Features through EPOS and Wildix Integrations

Pick up calls with headset button

Mute from the headset *

Volume control *

USB connections supported *

* Check the compatibility matrix to verify which EPOS devices support this feature.

EPOS at Wildix virtual Smart Working event

How audio quality affects SmartWorking efficiency?

French Discovery Webinar

EPOS-Sennheiser, OVH et Wildix : le combo parfait des centres d’appels

EPOS at Wildix Virtual Smart Working event

How does sound quality affect Smart Working efficiency?

  • …La introducción de los cascos Plantronics, integrados con Wildix, han supuesto, como efecto positivo inmediato, un aumento de la productividad principalmente para los operadores del call center.

  • …Además, cuando nos movemos por los distintos pisos del hotel o del centro de congresos, Wildix Mobility ha cambiado nuestra forma de trabajar porque nos permite ser más libres en nuestros movimientos sin sacrificar la disponibilidad, algo fundamental en un hotel, donde siempre debe haber alguien disponible para realizar reservas o proporcionar información telefónica, en cualquier momento del día.

    Barbara Agos
    Barbara Agos Roseo Hotels - General Manager

They already integrated EPOS equipment with Wildix system

INFORMATION REQUEST