{"id":7991129,"date":"2022-07-14T10:45:00","date_gmt":"2022-07-14T08:45:00","guid":{"rendered":"https:\/\/www.wildix.com\/?post_type=email-news&#038;p=7991129"},"modified":"2022-11-15T13:50:46","modified_gmt":"2022-11-15T12:50:46","slug":"uk-jul-14-2022-classound-simplified-ordering-via-wmp-2-way-sms-in-the-uk-and-cta1-news","status":"publish","type":"email-news","link":"https:\/\/www.wildix.com\/de\/email-news\/uk-jul-14-2022-classound-simplified-ordering-via-wmp-2-way-sms-in-the-uk-and-cta1-news\/","title":{"rendered":"[UK] Jul 14, 2022 &#8211; CLASSOUND NEWS"},"content":{"rendered":"\n<p><strong>Easy and light ordering via WMP<\/strong><\/p>\n\n\n\n<p>The procedure for ordering new CLASSOUND DIDs on WMP has been simplified. Now all you need to provide is an address in the requested area. <strong>List of supported countries:<\/strong> Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, USA<br>The full procedure is described in: <a href=\"https:\/\/confluence.wildix.com\/x\/TYFEB\">https:\/\/confluence.wildix.com\/x\/TYFEB<\/a><\/p>\n\n\n\n<p><strong>Two-Way SMS in the UK<\/strong><\/p>\n\n\n\n<p>Two-way SMS service via CLASSOUND has been there for our customers in North America since 2021.<br>We are happy to announce that the two-way SMS service is now also available within the UK.<br>Let\u2019s say your customer is a travel agent and they would like to promote exclusive discounts to a number of clients who haven\u2019t been active for some time. They created a time-limited offer that they would like to send out to individual clients and hope to get an immediate response.<br>Here\u2019s what they would do:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In Collaboration, find a customer to whom they would like to send an offer<\/li>\n\n\n\n<li>Click to send 2 Way SMS (instead of SMS)<\/li>\n\n\n\n<li>Group chat is automatically created, which includes the sender and the recipient (they can add more colleagues if needed)<\/li>\n\n\n\n<li>They can now write their text message in Collaboration chat<\/li>\n\n\n\n<li>The recipient gets the message as SMS and can send a response<\/li>\n<\/ol>\n\n\n\n<p><strong>Requirements<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Minimum supported versions:<br>&#8211; WMS: 5.03.20210826.1<br>&#8211; iOS mobile app: 8.1.45805<br>&#8211; Android mobile app: 5.02.06<\/li>\n\n\n\n<li>The UK Country Code (+44) is set in WMS Settings -&gt; PBX -&gt; Language and Region<\/li>\n\n\n\n<li>Available for numbers with allowed area codes (<a href=\"https:\/\/www.google.com\/url?q=https:\/\/confluence.wildix.com\/download\/attachments\/75793464\/CLASSOUND%2520SMS%2520for%2520UK.pdf?version%3D1%26modificationDate%3D1649925372000%26api%3Dv2&amp;sa=D&amp;source=docs&amp;ust=1657797146273670&amp;usg=AOvVaw1jwSaMmO6pRRWFmvpGUDy-\">see the list here<\/a>) and new mobile numbers: United Kingdom (two-way SMS) CLASSOUND DIDs<\/li>\n<\/ul>\n\n\n\n<p>Documentation: <a href=\"https:\/\/confluence.wildix.com\/x\/OISEB\">https:\/\/confluence.wildix.com\/x\/OISEB<\/a><\/p>\n\n\n\n<p><strong>Call Transfer in CTA1<\/strong><\/p>\n\n\n\n<p>Added support for international transfers within Call Termination Area 1. For example, if you received a call from a customer in Austria and you need to transfer it to another branch in Germany, now it is possible with CLASSOUND.<br>Transferred calls are charged according to CTA_1 terms (check the CLASSOUND price list on WMP).<\/p>\n\n\n\n<p><strong>Liechtenstein in CTA 1<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Liechtenstein has now been also included in Call Termination Area 1<\/li>\n<\/ul>\n\n\n\n<p><strong>New price for Austria<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reduced price for ordering National Austrian DID-10, DID-100, DID-1K, DID-10K<\/li>\n\n\n\n<li>Check the detailed CLASSOUND price list on WMP.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Easy and light ordering via WMP The procedure for ordering new CLASSOUND DIDs on WMP has been simplified. Now all you need to provide is an address in the requested area. List of supported countries: Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Romania, Slovakia, Slovenia, Spain, Sweden, [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jet_sm_ready_style":"","_jet_sm_style":"","_jet_sm_controls_values":"","_jet_sm_fonts_collection":"","_jet_sm_fonts_links":""},"class_list":["post-7991129","email-news","type-email-news","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>[UK] Jul 14, 2022 - CLASSOUND NEWS | Wildix<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[UK] Jul 14, 2022 - CLASSOUND NEWS | Wildix\" \/>\n<meta property=\"og:description\" content=\"Easy and light ordering via WMP The procedure for ordering new CLASSOUND DIDs on WMP has been simplified. Now all you need to provide is an address in the requested area. 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Now all you need to provide is an address in the requested area. List of supported countries: Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, USAThe full procedure is described in: https:\/\/confluence.wildix.com\/x\/TYFEB Two-Way SMS in the UK Two-way SMS service via CLASSOUND has been there for our customers in North America since 2021.We are happy to announce that the two-way SMS service is now also available within the UK.Let\u2019s say your customer is a travel agent and they would like to promote exclusive discounts to a number of clients who haven\u2019t been active for some time. They created a time-limited offer that they would like to send out to individual clients and hope to get an immediate response.Here\u2019s what they would do: In Collaboration, find a customer to whom they would like to send an offer Click to send 2 Way SMS (instead of SMS) Group chat is automatically created, which includes the sender and the recipient (they can add more colleagues if needed) They can now write their text message in Collaboration chat The recipient gets the message as SMS and can send a response Requirements Minimum supported versions:\u2013 WMS: 5.03.20210826.1\u2013 iOS mobile app: 8.1.45805\u2013 Android mobile app: 5.02.06 The UK Country Code (+44) is set in WMS Settings -> PBX -> Language and Region Available for numbers with allowed area codes (see the list here) and new mobile numbers: United Kingdom (two-way SMS) CLASSOUND DIDs Documentation: https:\/\/confluence.wildix.com\/x\/OISEB Call Transfer in CTA1 Added support for international transfers within Call Termination Area 1. For example, if you received a call from a customer in Austria and you need to transfer it to another branch in Germany, now it is possible with CLASSOUND.Transferred calls are charged according to CTA_1 terms (check the CLASSOUND price list on WMP). Liechtenstein in CTA 1 Liechtenstein has now been also included in Call Termination Area 1 New price for Austria Reduced price for ordering National Austrian DID-10, DID-100, DID-1K, DID-10K Check the detailed CLASSOUND price list on WMP.","clean_excerpt":"Easy and light ordering via WMP The procedure for ordering new CLASSOUND DIDs on WMP has been simplified. Now all you need to provide is an address in the requested area. List of supported countries: Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Romania, Slovakia, Slovenia, Spain, Sweden,...","_links":{"self":[{"href":"https:\/\/www.wildix.com\/de\/wp-json\/wp\/v2\/email-news\/7991129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wildix.com\/de\/wp-json\/wp\/v2\/email-news"}],"about":[{"href":"https:\/\/www.wildix.com\/de\/wp-json\/wp\/v2\/types\/email-news"}],"author":[{"embeddable":true,"href":"https:\/\/www.wildix.com\/de\/wp-json\/wp\/v2\/users\/4"}],"wp:attachment":[{"href":"https:\/\/www.wildix.com\/de\/wp-json\/wp\/v2\/media?parent=7991129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}