{"id":7931308,"date":"2022-06-02T07:23:26","date_gmt":"2022-06-02T05:23:26","guid":{"rendered":"https:\/\/www.wildix.com\/?post_type=case-studies&p=7931308"},"modified":"2022-06-02T07:28:57","modified_gmt":"2022-06-02T05:28:57","slug":"la-potiniere","status":"publish","type":"case-studies","link":"https:\/\/www.wildix.com\/de\/case-studies\/la-potiniere\/","title":{"rendered":"La Potini\u00e8re"},"content":{"rendered":"\t\t
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La Potini\u00e8re<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Wildix unified communication at the service of the gourmet from Lyon.\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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In Lyon, the world capital of gastronomy, each client demands maximum quality of service in addition to maximum quality in the foods. When\u00a0La Potini\u00e8re Group, catering business in Fontaines-sur-Sa\u00f4ne<\/strong>, decided to renew its phone system, Fr\u00e9d\u00e9ric Vittet, IT and telecommunications systems manager, tried a solution suitable to satisfying their needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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La Potini\u00e8re Group provides catering services for businesses and private clients, for events which may reach up to 10,000 people<\/strong>. More than 200,000 meals are delivered in Grand Lyon and in the\u00a0Rh\u00f4ne-Alpes\u00a0region each year. With\u00a090% of the orders made by phone<\/strong>, operator efficiency is a key element for client relations.<\/div><\/div><\/div>
\u201cThe quality of the service of the phone orders is itself part of our brand\u201d, Fr\u00e9d\u00e9ric Vittet explains. \u201cWe were in need of a solution which would have allowed us to be more efficient in handling new requests. This means an improved integration with our IT instruments and with the reporting instruments to better measure the activity.\u201d<\/div><\/div><\/div>
The group requested a consultation from\u00a0Acti Phone Service<\/strong><\/a>, long-time partner for telephone market services. Acti Phone Service did not hesitate in recommending a Wildix solution.\u00a0<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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The installation was carried out in January 2015, immediately after the New Year festivity, an intense period of activity for the La Potini\u00e8re Group.<\/p>

\u201cOur operators gave us\u00a0very positive feedback on the quality of the phones and on the system overall<\/strong>, the speed in installation and the stability of integration made it possible for us to be completely satisfied.\u201dFr\u00e9d\u00e9ric Vittet tells us.<\/p>

Today the La Potini\u00e8re Group expects the Wildix solution to be extended into a second branch of the company, and\u00a0the integration of the Kite solution (WebRTC) on the website<\/strong>\u00a0is in the development phase. Still with the same objectives: improving efficiency and the quality of service to the clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Die L\u00f6sung wurde von Wildix Partner implementiert<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Acti Phone<\/strong>
45 Rue Maryse Basti\u00e9, 69008 Lyon
+33 (478) 02 79 40
actiphone.fr<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

La Potini\u00e8re Wildix unified communication at the service of the gourmet from Lyon. In Lyon, the world capital of gastronomy, each client demands maximum quality of service in addition to maximum quality in the foods. When\u00a0La Potini\u00e8re Group, catering business in Fontaines-sur-Sa\u00f4ne, decided to renew its phone system, Fr\u00e9d\u00e9ric Vittet, IT and telecommunications systems manager, […]<\/p>\n","protected":false},"featured_media":7905345,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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Potini\u00e8re Wildix unified communication at the service of the gourmet from Lyon. In Lyon, the world capital of gastronomy, each client demands maximum quality of service in addition to maximum quality in the foods. When\u00a0La Potini\u00e8re Group, catering business in Fontaines-sur-Sa\u00f4ne, decided to renew its phone system, Fr\u00e9d\u00e9ric Vittet, IT and telecommunications systems manager, tried a solution suitable to satisfying their needs. La Potini\u00e8re Group provides catering services for businesses and private clients, for events which may reach up to 10,000 people. More than 200,000 meals are delivered in Grand Lyon and in the\u00a0Rh\u00f4ne-Alpes\u00a0region each year. With\u00a090% of the orders made by phone, operator efficiency is a key element for client relations.\u201cThe quality of the service of the phone orders is itself part of our brand\u201d, Fr\u00e9d\u00e9ric Vittet explains. \u201cWe were in need of a solution which would have allowed us to be more efficient in handling new requests. This means an improved integration with our IT instruments and with the reporting instruments to better measure the activity.\u201dThe group requested a consultation from\u00a0Acti Phone Service, long-time partner for telephone market services. Acti Phone Service did not hesitate in recommending a Wildix solution.\u00a0 The installation was carried out in January 2015, immediately after the New Year festivity, an intense period of activity for the La Potini\u00e8re Group.\u201cOur operators gave us\u00a0very positive feedback on the quality of the phones and on the system overall, the speed in installation and the stability of integration made it possible for us to be completely satisfied.\u201dFr\u00e9d\u00e9ric Vittet tells us.Today the La Potini\u00e8re Group expects the Wildix solution to be extended into a second branch of the company, and\u00a0the integration of the Kite solution (WebRTC) on the website\u00a0is in the development phase. Still with the same objectives: improving efficiency and the quality of service to the clients. Die L\u00f6sung wurde von Wildix Partner implementiert Acti Phone45 Rue Maryse Basti\u00e9, 69008 Lyon+33 (478) 02 79 40actiphone.fr","clean_excerpt":"La Potini\u00e8re Wildix unified communication at the service of the gourmet from Lyon. In Lyon, the world capital of gastronomy, each client demands maximum quality of service in addition to maximum quality in the foods. When\u00a0La Potini\u00e8re Group, catering business in Fontaines-sur-Sa\u00f4ne, decided to renew its phone system, Fr\u00e9d\u00e9ric Vittet, IT and telecommunications systems manager,...","_links":{"self":[{"href":"https:\/\/www.wildix.com\/de\/wp-json\/wp\/v2\/case-studies\/7931308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wildix.com\/de\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/www.wildix.com\/de\/wp-json\/wp\/v2\/types\/case-studies"}],"version-history":[{"count":0,"href":"https:\/\/www.wildix.com\/de\/wp-json\/wp\/v2\/case-studies\/7931308\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wildix.com\/de\/wp-json\/wp\/v2\/media\/7905345"}],"wp:attachment":[{"href":"https:\/\/www.wildix.com\/de\/wp-json\/wp\/v2\/media?parent=7931308"}],"wp:term":[{"taxonomy":"case_study_industry","embeddable":true,"href":"https:\/\/www.wildix.com\/de\/wp-json\/wp\/v2\/case_study_industry?post=7931308"},{"taxonomy":"case_study_region","embeddable":true,"href":"https:\/\/www.wildix.com\/de\/wp-json\/wp\/v2\/case_study_region?post=7931308"},{"taxonomy":"case_study_size","embeddable":true,"href":"https:\/\/www.wildix.com\/de\/wp-json\/wp\/v2\/case_study_size?post=7931308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}