Freshdesk is an online cloud-based customer service software providing helpdesk support with smart automations to get things done faster. Now you can do even more with the WIldix Integration.

While receiving a call, the Wildix Collaboration checks the phone number in Freshdesk’s contact list.
It allows to open a ‘new contact’ sidebar autocompleted with mandatory fields of name and phone or it will open an existing contact page.


  • Incoming & Outgoing call popup. Answer calls from from any page of your Freshdesk dashboard.
  • Auto-detect existing contact and redirect to its page
  • Creating a new contact via popup


Info Request

Your Name and Surname (required)

Your Company Name

Your email (required)




Privacy*: I have read and agree to the Privacy* policy
Business communications: I want to receive exclusive content for System Integrators and MSPs on how to grow my Business.