EPOS

High-end audio solutions design for modern workplace

PREMIUM APPLICATION

EPOS logo
  • Type of Integration: Wildix Certified
  • Type of Connection: WI Service
  • Wildix Product Concerned: Business Headset

NO EXTRA CHARGES NEEDED

About EPOS

EPOS offers uncompromised audio and video connectivity to enable better communication and collaboration for business professionals – anytime, anywhere and on any device. EPOS audio is reliable, easy-to-use and designed for ultimate comfort.

EPOS is a premium performance brand pioneering audio technology. EPOS designs enterprise-grade headsets and speakerphones fit for use in unified communications and collaboration (UCC) and contact centers.

Featuring collaboration between Sennheiser and the globally renowned hearing technology group Demant, EPOS designs, manufactures and sells pioneering high-end audio and video solutions for business professionals.

Owned by the Demant Group and headquarted in Copenhagen, Denmark, EPOS is founded on over 115 years of audio expertise and operates worldwide with offices and partners in more than 60 countries.

Along with the company’s own line of premium audio and video solutions, EPOS sells co-branded EPOS | SENNHEISER products under a licensing agreement.

Requirements

  • Latest version of WMS
  • Latest version of EPOS firmware
  • Latest version of Chrome extension

Wildix Licence

Wildix UC-Basic

Level of Expertise

Expert +

Documentation

Supported Features through EPOS and Wildix Integrations

Pick up calls with headset button

Mute from the headset *

Volume control *

USB connections supported *

* Check the compatibility matrix to verify which EPOS devices support this feature.

EPOS at Wildix virtual Smart Working event

How audio quality affects SmartWorking efficiency?

French Discovery Webinar

EPOS-Sennheiser, OVH et Wildix : le combo parfait des centres d’appels

EPOS at Wildix Virtual Smart Working event

How does sound quality affect Smart Working efficiency?

  • ... Die Verwendung von Plantronics-Headsets, die in Wildix integriert wurden, zeigte sofortige positive Auswirkungen, da die Produktivität der Call-Center-Mitarbeiter, die im Open Space Büro arbeiten, stieg. Sie profitieren auch von einer wesentlich höheren Audioqualität als zuvor.

    Roberto Stronati
    Roberto Stronati Valore BF - Business Development Manager
  • ... Kommunikation ist jetzt viel einfacher auch dank der Smartphone-App. Wenn wir nicht am Telefon sprechen oder chatten, tauschen wir Post-it-Nachrichten aus. Wir haben uns ans neue Collaboration-Tool sehr schnell gewöhnt, da es schneller und zwangloser funktioniert als E-Mails und es uns so ermöglicht, immer in Kontakt zu bleiben. Zudem ist es komplett in die in unser Unternehmen verwendete Software integriert.

    Barbara Agos
    Barbara Agos Roseo Hotels - General Manager

They already integrated EPOS equipment with Wildix system

INFORMATION REQUEST