FAQ

From Wildix

Q)Why when I try to call a In-ward Dial with radix 02365738 on Patton I can't get it?

A)*It seems the Patton does not accept by default a number which has been sent correctly from the pstn simply because there would be a complete match adding more digits..

Workaround:

interface isdn BRI_3

  route call dest-table FROM_ISDN
  use mapping-table in 1 TEST
  address-complete-indication emit set
  use profile tone-set IT

mapping-table called-e164 to called-e164 TEST

  map 02365738 to 0236573800
  map 02365738(.%) to 02365738\1 

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Q) I hear noise when using Snom phone with Headset, how I can fix this?

A)*You can try to change parametr Mic Volume in Snom Web interfcae. For example: In Advanced -> Audio tab -> Parameter "Headset Mic Volume (1 - 8):" change to 3.

• If you are using Autoprovisioning system for Snom phones, It is alredy wil be set to 3.

Q) I have a NT1 plus in pp mode. outgoing calls are ok, but incoming calls drop after 1-2 seconds. Patton debug gives: Cause -> Message not compatible wth call state or message type non-existent or not implemented

A) Probably you connected two isdn cables to the NT1 plus. Connect just one cable (2 channels) and it will work properly.

Q) I want to modify gain on pstn lines. How can I do it?

A) In your configuration choose a value between -31,31 dB for gain:

        profile pstn default
        output-gain 7

Q) I have a patton BRI and I want to use it as NT to connect to a old PBX. Now, I cant see the physical layer coming up.

A) With standard TX RX (1-2-4-5) you have to cross the cable to make it working

Q) How can I see layer 1 status on Patton ISDN?

A) To see layer 1 status even without calls set permanent-layer2 in Q921 layer

....
q921
    permanent-layer2
    protocol pp
    uni-side auto 
    encapsulation q931
....

Now write the command show port isdn details 5 and you'll get the real port status.

Q) I Cant connect to patton via web or telnet. How can I set a new IP to it?

A) # unplug all cables but power cable.

         # Connect to patton via serial cable provided 
         # reboot the device. now you will be asked to login at the prompt. enter login and password
         # give command "enable"
         # give command "configure". Now write the configuration as follow.
         # "context ip" 
         # "interface eth0"
         # "ipaddress 192.168.5.10 255.255.255.0"     
         # "copy running-config startup-config"     

Now you can connect to 192.168.5.10 on eth0 (you can choose the IP you prefere of course)

Q) Is It possible to hide CallingID with Patton device?

A) Yes, it is possible. You have to work with mapping tables.

1. Create a mapping table HIDECALLINGID
2. Use this mapping table for incoming calls. In our templates for calls from BRI_00, I call HIDECALLINGID from mapping-table BRI_00

 mapping-table calling-e164 to calling-e164 HIDECALLINGID
   map (.%) to 111

 mapping-table called-e164 to called-e164 BRI_00
   map (.%) to 70\1 HIDECALLINGID