F.A.Q.
From Wildix
Q) How to set the caller id for outgoing calls when I have a through-dialing (selezione passante) on PRI?
A)Imagine to have root= 01123456 and internal extensions from 200-299. Then:
_0.,1,Set(CALLERID(num)= 01123456${CALLERID(num)})
_0.,2,dial(SIP/gatewaypri0/70${EXTEN:1})
_0.,3,HangUp()
Example: Calling from extension 211 you will use line 01123456211
Q) I get "Not found 404" on my handset. What is it?
A) You didnt route correctly the call. Check your dialplan; if the context for your handset is users then ch6eck in WMS-->dialplan-->context--> users.
Q) My handset is registered but I dont receive call.
A) Check if DND (do not disturb) is activated on the handset. After check if you activated DND service in WMS-->phones-->F
Q) I cant understand what dialplan actually do. Is there a way to debug it?
A) Yes, of course. you can debug it from asterisk console. Connect to ssh then follow this guide
Q) I provisioned a handset with autoprovisining and it worked but now for a mistake I deleted the account. How can I do?
A) you have to re-create the account, re-associate handset MACADDRESS then reset the handset and reboot it so it will take the new configuration
Q) What I need to register a remote SIP account?
A) you need several conditions
- the telephone need to connect to the internet via a gateway
- SIP port 5060 and RTP ports (5000 to 20000) must be opened (UDP protocol) to allow both signalling and voice to flow
- Wildix PBX must be on a public IP (This is not strictly necessary but it is easier if we are in this condition)
- NAT parameter has to be set to yes in SIP account
Q) I have a NT1+ and I connected the fax to the FXS port and a Patton to the BRI. How to avoid the pbx answering to the fax number?
A) The Patton has a trunk called gatewaybri0 on the pbx side. This trunk belongs to a context. If we imagine that this context is "from-trunks" and the fax number is 0112345678 than you have to add in from-trunks the following:
01112345678,1,Wait(1000) 01112345678,2,HangUp()
